I had a fantastic stay at this hotel! The location is absolutely excellent—right in the heart of the city, just a short walk to the Night Market, Pub Street, and many great restaurants and shops. It was incredibly convenient for exploring Siem Reap without needing to rely on transport all the time. What really impressed me was the pick-up service. I arranged an airport transfer through the hotel and was pleasantly surprised by the very reasonable price. The driver was punctual, friendly, and made me feel welcome from the moment I arrived. It’s a small detail, but it really made the whole arrival process smooth and stress-free. The staff were always kind and helpful, and the room was clean and comfortable. I would absolutely recommend this hotel for anyone looking for a central location with great service and good value. Highly recommended—I'll definitely stay here again next time I visit Siem Reap!

This was my second trip to Siem Reap, and once again, I was truly impressed with the hospitality at this hotel. The location is excellent—just a short walk from many of the city's most attractive sights, which made exploring super convenient. The staff were incredibly helpful and friendly, always ready with a smile and great recommendations. What really stood out was their amazing arrangement of sightseeing tours and pick-up services—everything was organized so smoothly, making our trip stress-free and enjoyable. If you're looking for a comfortable place with warm hospitality and a great location, this hotel is a fantastic choice. I’ll definitely be back again!

I had a fantastic experience at this hotel! From the moment I arrived, the staff were incredibly helpful, friendly, and always ready to assist with anything I needed. Their warm hospitality truly made me feel welcome. The location is excellent — conveniently situated near top attractions, restaurants, and local shops. It made exploring the area so easy and enjoyable. Service throughout my stay was consistently great. Everything was well-organized, clean, and efficient, making my time here stress-free and relaxing. I highly recommend this hotel to anyone visiting the area. Whether you're here for business or leisure, you’ll be in good hands!

I had a fantastic stay at this hotel! The location is perfect—just a short walk to the night market and Pub Street, yet tucked away enough to be peaceful and quiet. The staff were incredibly friendly and welcoming, always ready to assist with a smile. One of the highlights was the private SUV airport pick-up, which was very reasonably priced and made my arrival stress-free. The hotel also offered the best value sightseeing tours I found in Siem Reap—well organized, comfortable, and tailored to my interests. Overall, it was an exceptional experience with great service and unbeatable value. Highly recommended!

From the moment I arrived, I was welcomed with genuine warmth and hospitality. The staff were incredibly friendly, helpful, and always went the extra mile to make sure I had everything I needed. Whether it was arranging tours, offering local tips, or simply greeting me with a smile every morning, their service was outstanding. The location is absolutely perfect – just a short walk to the vibrant night markets, Pub Street, and all the main attractions in Siem Reap. I loved being close to everything without the noise or chaos. It made exploring the city so easy and enjoyable. And best of all, the value for money is unbeatable. The room was clean, comfortable, and well-equipped, with all the amenities I needed. For the price I paid, I honestly don’t think you can find a better deal in town. I highly recommend this hotel to anyone visiting Siem Reap. Whether you're here for the temples, the culture, or just to relax – this is the place to stay!

I had a great experience at this hotel! The location is absolutely fantastic — close to everything yet peaceful enough for a relaxing stay. The breakfast each morning was delicious, with a variety of options to choose from. I especially appreciated the warm welcome, complete with a lovely afternoon tea that made me feel right at home. The staff were all incredibly helpful and friendly, always ready to assist with a smile. They also arranged some excellent sightseeing tours, which made exploring the area so easy and enjoyable. Highly recommended for anyone visiting the area — I’d definitely stay here again!

This hotel, in the midst of the chaos of Siem Reap is almost perfect. Kevin is the most superb front of house manager, making you welcome from the moment you arrive at the hotel to the time you leave, whether that’s for a day excursion, going out for dinner or moving on to your next destination. His team are excellent and clearly well trained. Breakfast, eggs cooked to order, is good..maybe add a hot water boiler for those who want to make tea or some other hot beverage would be beneficial. This hotel is a short walk to many restaurants and the famous Pub Street and the Night Market.

This hotel doesn’t do hand towels or hand soap which for us UK residents is somewhat strange!

I recently stayed at the Presidential Suite at Cheathata CTS Hotel in Siem Reap, and it was a fantastic experience. The staff were incredibly friendly and went out of their way to make sure I felt welcome throughout my stay. It’s not often you come across such accommodating service—let’s just say they made a two wheeled exception for me, which I really appreciated. The room itself was spacious, clean, and very comfortable. The bed was large and perfect for a good rest, and the TV offered a good selection of Western movies, which was a nice touch for unwinding in the evenings. One unexpected highlight was that they provided breakfast, even though it wasn’t part of my booking. It was a thoughtful gesture that didn’t go unnoticed. I also found a fruit basket with a handwritten note in my room, wishing me a pleasant stay—a really lovely surprise. The location is ideal, close to Pub Street but still quiet, especially since my room was on the top floor. It was great to be so close to the action but still have a peaceful space to relax in. All in all, Cheathata CTS Hotel exceeded my expectations, and I’d happily stay here again.

Wifi was a little sluggish, but not unexpected and typical of the area.

Location is 4 minutes walk to the entrance of Walking Street and beach. The staff is very friendly. The facility was surprisingly upscale. The rooms are very comfortable with multiple seating areas. Large safe to store my laptop in the room. Enjoyed to tub and shower. Overall very nice

The person cleaning the rooms need to work on mopping the floor better. They need to use a better mop or different cleaning system. Elevator is tiny but is the better option than the long stairs for the entrance to the hotel lobby.

Staff were amazing. They supplied me with a wheelchair because I broke my ankle. We needed to extend our stay at the hotel in order to fly back home early . The prices on booking.com were cheaper than what the reception could offer so we made a new booking for an extra two days and we stayed in the same rooms.

I unfortunately broke my ankle on the way to Siem Riep, wheelchair access around the hotel was problematic, although the staff helped a lot. No wheelchair access to the pool, which was disappointing.