Everything was great! The location is perfect, near the centre and all attractions. Very clean and great breakfast! Free coffee and tea through the all day! All recommendations for this hotel! :)

Nothing, everything was perfect.

The hotel staff were terrific; whenever we had a question they always gave us maximum help. You could tell that all the staff were pleased to be there and look after their guests.

Breakfast was adequate and always fresh. The location was great very close to most of the tourist's attractions. The staff were very helpful and went above our expectation,especially Burhan. But the restaurant staff were all very nice and give service with a smile and always ready to help. This hotel is very worthed for the money.

We just wished there was an electric kettle all day in the room although they always provided us with a flask of hot water all the time that we needed.

Excellent hotel. Everything was perfect. Breakfast was very good, staff was super. Very clean hotel. Location perfect. I recommend this hotel 100%.

Metro access to the hotel very near and convenient. Lots of shopping area in the close proximity. fantastic location. Friendly staff in the reception and in the breakfast restaurant. Good breakfast especially the Turkish coffee provide was fabulous.

very small room. lighting in the room is not sufficient. Bathroom shower is leaking always.

We travelled in May and stayed in Junior Suite 7, which was beautiful and had a stunning view of the Blue Mosque. The room was clean, spacious, and well decorated. Breakfast was delicious and very rich, with lots of sweet and savory options. We also enjoyed a discount at the Lotus Restaurant & Café, which was very convenient. The hotel is close to Hagia Sophia, Blue Mosque, Grand Bazaar, Spice Bazaar, Basilica Cistern, Topkapı Palace, and Gülhane Park. The tram stop to Galata Tower and the Asian side is just 2 minutes away. The area is full of cafés, restaurants, and shops. What truly made our stay exceptional was the staff. They were incredibly kind and helpful, always ready to give suggestions on what to see or where to eat. Every time we came back to the hotel, they would greet us with a smile and ask about our day, which made us feel really cared for. We also arranged round-trip airport transfers through the hotel, and on the morning of our early departure, they kindly prepared a breakfast for us at 3:30 am — once again, with a smile. Besides the location and great service, what actually convinced us to book this hotel was a review that criticized the staff for being “too friendly.” That review actually convinced us to book the hotel. For us, being “too friendly” was exactly what we were looking for. It’s wonderful to feel at home and to meet new people when you travel. Thank you to all the team at Asur Hotel and Lotus Restaurant — we can’t wait to come back! Iuliana & Anastaiya

The staff was great. Zeki and Elias were superb front desk managers, and they were very helpful. The food, both quality and selection, at the breakfast buffet was excellent. Setting up a taxi to the airport was simple through Zeki and actually cheaper than the shuttle services. The location is super convenient. 3 minutes walk to Sirkeci or Gulhane T1 stops. 5 minute walk to Topkapi. Plenty of shops and restaurants within a 2-minute walk. The hotel is 1 street back from the main drag, so it's quiet as well.

Be aware you'll need to prepay for taxi in cash at the front desk the night before departure.

The Asur Hotel is exceptional. We stayed there many times before and will never stay anywhere else in Istanbul. Since our last visit the hotel has been completely renovated and it now has its own restaurant where we enjoyed a meal that was for us unequaled in standard, a highlight. The staff is probably the most professional, efficient and approachable we’ve ever encountered in our travels across the globe. The Asur has always been very clean and this high standard has been maintained to exacting standards. The best shower ever! It’s ideally situated, three minutes walk to the super affordable and user friendly tram system (Go get an Istanbul card), one minute walk to the underground train and five minutes from Gülhane Park and Topkapi Palace. Seven minutes stroll will bring you to the water and Galata Bridge. Five minute walk to Spice Bazaar. The Asur hotel really places you in the middle of so much beauty and excitement and yet the rooms are quiet at night. If you have the slightest doubt left, allow the breakfast to delight you in unimaginable ways. It simply caters for every possible taste. There’s juices, teas, coffee, jams and confectionery, honey, cereals, bowls overflowing with sundried fruits, and yoghurt. There’s warm foods; French fries, cheese filled pastries, sausages in a marinara sauce, Omelettes, boiled eggs, roasted vegetables and tomato-egg. There’s an abundance of Turkish cold specialities, salads, cold marinated roasted vegetables, yougurt dips and the best cold poached eggs we ever had. There’s cold bread dips and toppings and cold meats and many cheeses, huge bowls of marinated and stuffed olives. There’s soup, warm, lentil or yogurt soup. There are pasties and breads; six kinds! And it wouldn’t be an Asur breakfast if there isn’t a desert table of note! Cold chocolate mouse bowls, Turkish puddings, sweet fruit breads, cakes and tarts and fruits in season, too many to sample. Thank you for an unforgettable stay.

We didn’t like to leave. We’re already planning our next trip.

We loved everything about this beautiful little hotel. The location was excellent, close to all the tourist attractions in the Old Town. The staff were exceptional, we felt very much at home here. The buffet breakfast was THE BEST we had in three weeks of touring in Turkey. We loved having a beer and a bite to eat in the afternoon/evenings at the front of the hotel in the laneway. I can highly recommend this hotel. It was safe, welcoming and everything we could have hoped for. Thank you for a wonderful stay in Istanbul.

There was nothing to dislike

The location is great because you're close to key places like the Blue Mosque, Grand Bazaar, etc., but also close to Sirkeci station to take the Marmaray to the Asian side and the tranway to Taksim. Also, the place is in a quiet zone with good views and have a lot of good places to have lunch or dinner around. The hotel is in excellent condition and the service is very good.

At times, some of the staff seemed a little confused about what they had to do, and you had to ask for some things again. But the people in charge were very friendly and took care of every detail. I don't have anything else to say, everything was great for me!