Comfortable beds, workout room

The extra cost to park a car is excessive. Honestly does not make sense to me as most people need to drive to the location and then are hit with an additional charge

The property had so many great amenities from the Starbucks in the lobby to multiple restaurants on-site. They also had a claw machine room that opened while we were there that the kids loved! Their recreation deck was also amazing though my son wished they had a regular basketball to use. The staff were so so friendly and just went over and beyond for us on our stay. We truly appreciated the service.

The room was a bit older and one of our bathroom showers was a bit wonky with slow drainage. Wished there was more lighting. Sheets and towels were clean. But overall still nice to have a 2 bed/2bath room with one being a kids bunk bed that they loved!

The location was perfect if your going to Disneyland. The hotel itself is absolutely beautiful! The rooms were very nice especially the family room with the bunk beds. The staff was so nice and friendly. I loved that this hotel had so many things to offer here. Very beautiful hotel. They also have a shuttel bus that takes you to Disneyland. Lots of places near by if you needed anything.

I didn't like the fact that we had to pay $27 per person for the breakfast buffet. That's ridiculous with a family. This should have been included in the price we payed for this hotel. And the breakfast was not even worth it. I also didn't like the fact that there's no laundry room here. No washer and dryers available when this is a very family friendly hotel. I paid almost $100 to have the hotel wash 4 items for me. Thats CRAZY! But... I was desperate.

The building itself was so beautiful and well kept up! The interior and staff were so nice. I'm an annual pass holder and I've stood up and down disney but this by far was my favorite! We did have a small hiccup where when we got back to the hotel after being at the park all day the shower would not turn into a shower! we called the front desk within 10 mins they had a maintenance guy up. He did struggle pulling the lever up but manage to do it. He said it would be replaced tomorrow but we were planning on leaving tomorrow. So we just dealt with it. But as I told the front desk that at check out they were so quick to apply a discount which shows amazing customer service! By far my favorite hotel with amazing staff who do care!

Broken shower but manageable

When I pulled up, I had about two suitcases and a heavy backpack, and was having a bit of trouble getting through the double non-automatic doors that were heavy and closed quickly. On top of that, not sure if the guys who stand outside are security and not supposed to interact with guests, but there were at least 3-5 of them, just standing around watching me struggle with my things - none of them moved an inch to help me (nor any other person as far as I can tell). What is the purpose of hiring all those really big guys if all they’re going to do is stand around? And if they’re security and not allowed to help, then the property should either hire some valets or get automatic doors.

parking was easy and efficient parking was easy and efficient parking was easy and efficient parking was easy and efficient parking was easy and efficient parking was easy and efficient parking was easy and efficient

there was a dance convention happening so rooms were more expensive and a lot more people. there was a dance convention happening so rooms were more expensive and a lot more people. there was a dance convention happening so rooms were more expensive and a lot more people

Front desk and any other workers in the hotel were awesome! Bell hops, shuttle drivers, starbucks, the ice cream shop, the bar. Everyone was knowledgeable, personable, and happy. Room was clean. Size was just fine. Shuttle to and from Disneyland is always on time and runs very smoothly. Will be back!

Our neighbors were up with screaming/crying kids til almost 1 am. However - the hotel did send someone up twice to try to quiet them down. Not the hotels fault our neighbors had kids up that late.

I like the ease of check in and out, the valet and bell hops. Their assistance makes everything a lot smoother and convenient as I arrive and depart. Very friendly staff.

I was upgraded to the newer rooms, but having two children who need space, asking me if I wanted the upgrade would’ve been better to be asked rather than surprised upon check-in. I really need the extra space of the suite and really don’t care about a remodeled room or not. Not a complaint really, but more of a suggestion to be asked if desired.

The decor and furnishings of the room and hotel had been updated, although the structure is showing it's age a bit. For the price though, not totally unexpected.

It's a little tricky when your room faces the lobby, because it never gets completely dark at night. Also, the room was by the elevators which can be a bit loud at various times of the evening.

clean. quiet. comfortable. friendly staff. clean towels and room when we returned.

1. sink was slow draining. it was the only sink the family had to share so it was inconvenient to keep cleaning it and waiting for the dirty water to drain. it gets kind of gross after brushing teeth and waiting for the gunk to go down the drain. 2. the shuttle bus to Disneyland only held 10 people. had to wait for it to come around again even though we had been waiting and some other people that arrived after we did pushed their way into the bus/van. wish there had been a bigger shuttle.