We have answered the question 'how was your stay at the Ibis Hotel, Borehamwood' as exceptional because we have stayed at this hotel a few times over the years and we cannot fault it. Although our room is always quite basic, the bed is always very comfortable with immaculate sheets, pillow and duvet, the room is always lovely and clean and the staff stocked the room up with plenty of tea, coffee and milk on each day of our stay. The hotel is ideal for visiting the centre of London. The staff on reception to the housekeeping staff are always so polite and helpful. No problem with parking the car. All in all, amazing value for money and if Ibis keeps up these brilliant standards, we will keep staying to visit our family in the City. David and Karen, Radcliffe-on-Trent, Nottingham.

The Ibis Hotel, Borehamwood has a small car park and it sometimes feels like a race to get back to the hotel for a parking space but having said that there is loads of room at the adjacent leisure centre car park for a £1 a day - so really there is no problem. David and Karen, Radcliffe-on-Trent, Nottingham.

Good location for what we needed. Private parking. Clean and comfortable room

Around 11.15am we went into the reception area to have a drink and snack (crisps) before we checked out. When we walked into the area, a lady working behind the desk asked where we were going, I said we just wanted to get something to eat (and before I could finish my a sentence) she abruptly stated that breakfast had finished. I tried to explain that we didn’t want breakfast and just wanted a snack but she said there was only bits left from breakfast and it was too late, whilst showing us some used plates. We felt quite embarrassed as this was in front of other guests. We went back to our room, got our things and checked out. The two men who were working when we checked in were polite and helpful so it was a shame that our stay ended like this.

Very good value for money. Staff generally very friendly. Small corporate Hotel that punches above its weight.

Small matter of courtesy and a lack of : I wish that when arriving for breakfast or going to reception, the staff would say “Hello!” or “Good morning!” instead of just demanding “Room number!” Made me feel like a criminal. Also very small matter of housekeeping putting the sheet around the mattress protector instead of the mattress, so the mattress below was bare and I had to remake the bed every day.

Large comfortable bed, room very clean, comfortable and quiet. Excellent location being walking distance from town centre and also on bus route to town and rail station.

Breakfast disappointing and not a pleasant experience. Very limited choice, hot food not very hot, bacon and mushrooms were cold. No choice of eggs, only scrambled eggs which is horrible and always cold. Everything a route march, plates and bowls in a different place to where food is. Glasses nowhere near fruit juices. I don't like the communal butter and jars of honey, marmalade etc. No choice of spread, only butter.

I use this hotel when I travel for work and it meets all the requirements I need. The room is spacious (which is very strange for London) and it is very clean. I past travel I tried the breakfast and it very good. Complementary soluble coffee and tea (with also kettle) in the room. Location: the hotel is located in London Zone 6, so if you have to stay in city centre is a bit far. In my case, I worked in Borehamwood so it was perfect, there are also a few restaurants and markets on the street so there is everything you need.

Nothing to mention.

We have stayed at the Ibis Borehamwood many times and all the staff are so polite and welcoming and they keep the hotel in first class condition from the restaurant, to reception and to the rooms that we have always stayed in. Thanks to the housekeeping staff the beds are always immaculate and the furniture and carpets nice and clean. Keep these standards up and you will always have people wanting to stay - thanks David and Karen, Radcliffe-on-Trent, Nottingham. Note:- We always have a good night's sleep and are therefore ready for a great day out in London, where we meet other members of our family.

It would be better to have a standard type bathroom.shower, toilet and sink instead of a CONTAINED CUBICLE bathroom, shower, toilet and sink. The step down from the cubicle on to the room floor can be a safety hazard, otherwise no problem.

The bedrooms are clean, comfortable and quiet. The hotel has a small car park which is free. If it's full there is a large public car park adjoining it which is just £2 a day for hotel guests. It's also easy walking distance to the town centre and there are buses nearby too. The staff are very welcoming and helpful, Stevan quickly moved me to another room when I discovered the toilet flush wasn't working in my bathroom. Vikas was very welcoming at breakfast too.

The breakfast is very poor. Plenty of choice but it's a route march trying to find everything, plates nowhere near the food, butter for toast nowhere near the bread or toaster, coffee machine out of order, hot food only tepid and very dried up, the bacon was like cardboard.

On arriving, the staff were pleasant and check in was quick. Everything in the lobby seemed to be as described on the website. The room was basic and everything we needed was there. The bed was big and comfortable so we had a good nights sleep! The shower was hot and powerful which was fab. We went out and had food so I cant comment on that but the menu looked ok and the Receptionist said there was 24 hour room service! Shops were a 5-10 minute walk away with plenty of choice. After a long morning travelling and a day at Harry Potter Studios, it was very relaxing at the Ibis Hotel 🙂

Not much to comment on but pull out bed could have done with a good hoover underneath and the mirror in the room wasnt clean. I also didnt understand why breakfast was £10 at check in but if you didnt pay there and then, then it was £12 in the morning 🤷🏻‍♀️

The staff were exceptional - so friendly and helpful. I had been travelling for a long time and arrived late with a small dog, tired and hungry, only to find that our booking had not been logged on their system. Not only did the staff sort out the problem promptly, they organised free parking where there would normally be a small charge and made me feel really welcome. We ate late from the 24/7 menu but it was a very appreciated meal! The rooms are basic, but clean and comfortable.

A 'continental' breakfast is included but a big let down is that there is only an automated hot drinks machine, serving sub standard coffee....such an easy thing to get right. A blanket for added warmth in the bedrooms would be a lovely - but a necessary - touch on an unseasonal and cold August night.

We only stayed here as we were attending Elstree studios for an evening show and couldn't travel home to the west country afterwards. The Ibis is pretty much directly opposite the studios so if super-convenient. The facilities were fine and the room was large.

The room was a bit too warm and the window blinds didn't keep out the morning light. The pillow was firm and gave me a bad neck.