The location was excellent; the rooms were akin to those in a budget hotel, but I can't complain you get what you pay for – room was clean and close to the beach, not too far from the town center.

OMG – FOOD! No no no ! Stay away if you want to have a good food - you won’t find it in Gafy. I think Gafy, for some reason, doesn’t pay attention to so many negative food reviews. Food: poor quality (only had 1 breakfast, and you almost need to beg for drinks). If you book this hotel, be ready for a really poor quality of food. That’s the only reason why this hotel is empty and receives poor reviews. Time to sack the cook and rethink the menu, guys. On top of this, the staff looks really, really underpaid. The guys appreciate any tips but seem to be sad and not present…. It feels sad to watch.

Aquas Multiple pools Interactive animation show

Restaurant policy: early entry … good food varieties Late entry just silently eat the rest 😀

Very relaxing holiday. Staff were very friendly and accommodating.

The all inclusive drinks were poor. My husband was drinking beer, but the beer was poured from bottles that sometimes sat in the sun for a while. The pouring was also just tipped into a flimsy plastic cup and half of the beer was froth. While I enjoyed the food, my husband found it very bland. He expected more spice/flavour. Also although we were fine, some of the other guests were complaining of bed bugs. I would advise checking the bed before getting into it.

Great selection of food at the restaurant. Accommodating and friendly chefs. Beach and pool staff professional and helpful. We went during Ramadan in peak heat very impressed by their positivity and vigilance. Safe and peaceful child firnedly environment, perfect for families.

The front of house reception staff were compromised by the mistakes of booking.com our room and meals where not appearing as we had finalised on the booking. This wasn't a good start to the holiday quite stressful going back and forth. It was resolved eventually, we were happy with the hotel and extended our stay. Overall the staff try their best to make visitors feel heard and taken care of.

The Gafy Resort Aqua Park hotel is very cozy and atmospheric. These are white houses with national character decorations. Bright greenery, blue water of the pools, everything is very clean. Large rooms with everything: safe, wifi, air conditioning, TV, telephone, bottled water. Snow-white bathroom, light floors. Everything sparkles with cleanliness. And this is thanks to Ahmed, who cleans my room 1132. Good animation team Mody and Momo. Good food thanks to Chef Manager Husseiny. Thanks to all the hotel staff for my great stay. Special thanks to reception manager Amir for the warm attitude towards guests, excellent work and special care for everyone. I thank the whole team and hotel manager Khaled. Thank you very much to all of you!

When we arrived in the early morning we got warm welcome from the reception staff, they gave us the bracelet and we have the chance to go inside the hotel using all the facilities even the room was not ready yet. everywhere all the staff was very friendly and helpful. when we received the key of the room the bellman was so friendly that in the way to the room explaining everything to us and answering all our questions. during our stay we enjoyed everything at the hotel, starting from the clean room to the restaurant and the food also the swimming pools (by the way the heated swimming pool was amazing), and a very nice sandy beach. very good experience and we definitely will come back

It's value for money and considered to be the best cheapest hotel in Naama bay that overlooking the sea directly. I was receiving a call everyday from the reception, that they were making sure everything is ok with me and my room. The whole staff was nice specially chef Saied, Mr. Emad the restaurant manager, and the nightshift security guard at the beach gate. Animation team and night shows are live everyday. The pools are amazing and the beach is great. For sure, I will go back there again.

I have some concerns about the room service, stuff like soap and toilet tissues should be replenished without asking for. The restaurant is good overall, but the salads need to have more variety.

Overall, my stay at GAFY Resort was an unforgettable experience, highly recommend it to anyone looking for a comfortable and enjoyable stay & The location of the hotel is ideal, as it is close to tourist places & attractions. Which makes commuting and exploring the city easy and convenient. I would like to express my great admiration since the moment I arrived The staff warmly and professionally welcomed me, led by Mr Ahmed, which made me feel instantly welcomed. The dining experience at the hotel was exceptional as well The restaurant offers a variety of delicious dishes, and the breakfast was rich and diverse, catering to all tastes The service in the restaurant was fast and friendly, making the dining experience very enjoyable.

The hotel is in a good location. There are many shops and cafes around. There are comfortable sunbeds on the beach. Most of the service staff are pleasant, smiling, helpful. Only breakfast was included in the price of my room. The service in the restaurant is pleasant, the food is not bad.

The service at the reception is slow.  If you have to ask a question, you have to wait a very long time if the employees communicate with each other.  The air conditioner in the room did not work for two days, it was impossible to sleep.  Sandy beach, when the sea is rough, the water is very cloudy.  There is practically no snorkeling.  There are some damaged corals.

I was truly facinated by the genuine kindness, accommodation, and professionalism of the staff (from Mr. Walid at the reception, Mr. Ahmed the duty manager, to Mr. Abdu El wahed at the door). Despite a little misunderstanding about the kids' policy that happened because of a delayed reservation follow-up message that I didn't see until a few hours after arrival. They did everything they could before, during, and after our stay despite being busy and under the pressure of the high season. My family and I travel quite often, but this was one of the experiences where exceptional genuine people like that make you feel right at home. Definitely coming back for a longer stay.