The location is great, walking distance to lots of places. Very friendly and helpful staffs, especially the house keepers. Our family with kids had good time staying for 3 nights. The room design is really nice, separate bedroom and setting area. Feels like home.

Bathroom and shower. Drainage issues.

I am at a loss for words to describe how wonderfully kind, helpful, and understanding Bruce (manager) and Artem (front desk) were. We encountered some problems that required us to make changes in our booking and they helped us sort it out without any hassle or issues. These 2 people were made to be in the hotel business and the property is very fortunate to have them as employees. Other staff were equally amazing such as Aivee at front desk and the concierge.

There were some homeless people close to the property which might be uncomfortable for some, especially kids. We simply stayed away and avoided eye contact (a tip from Artem). A short 500 meter walk takes you to Robson Street where there are less homeless people, lots of shops and restaurants.

Love the comfort of the double bed. The blinds are awesome to block the windows and noise outside. Place is super clean. Heating is so easy to adjust. Location was fantastic. Close to 2 great cafes and close to robson street. Would go back again! Thank you! Great price especially off season.

The sofa bed mattress is a little thin for an extra bed. The toilet paper was half used when we came in. Should've added an extra roll. Maybe more cups because I signed up for 3 people when booking. Mostly small stuff, but still a great experience.

Very helpful and courteous staff. Hotel and room were clean. Balcony was nice to see out and get some fresh air. Bed was fantastic.

Hotel is dated and room layout was scrunched, even though we had a larger room compared to some. Granville St is dicey in spots for certain. Not the hotel’s fault but something for less urban travelers and families with kids to keep in mind. We didn’t have trouble but were nervous some nights walking back to hotel after dinner. If I was traveling without my partner I would not have felt comfortable walking alone at night given the large unhoused population.

The hotel and staff were very good and friendly, location is 20 min from the Vancouver convention Centre and had many lovely restaurants close by.

Although the location of the property was convenient, it had a very sketchy street in front of it that always had junkies and homeless people and adult shops and I did not feel safe after dark (or at sunrise) unless I walked around that street and took a longer path. This might just be how Vancouver is.

Its an older building thats had some renos and upgrades over the years. The pull out sofa bed was the usual horribleness ya expect in hotels, totally uncomfortable. The price is good for an older Vancouver hotel, the location was good for our needs. The hotel restaurant breakfast was good. The staff were also accomodating and polite. This hotel met our budget oriented needs, and was perfectly comfortable for the money we paid.

Typical uncomfortable sofa bed, that all hotels seem to have. Why cant hotels buy a decent sofa bed mattress?!?!?!

Everything was great. Nice room, clean, comfortable bed. Friendly, helpful, courteous staff. Nice shower and bathroom. My only issue was a tinge of smokey residue smell, most likely from days of the past when smoking was allowed in the room. Other than that, I'd definitely recommend this hotel and stay here again.

Great location...lots of eating and shopping places nearby...also convenience stores...two.metro stations and bus stops withing 5 min walking distance along with taxi stand opposite to road..Good room facilities and space..

Cupboards in roo. We're old and difficult to open close...with kids might be a injury hazard...acoustics were terrible with noise from adjoining rooms...

The room was very clean and a nice size - had a suite with 2 double beds. Bonus having a microwave and fridge. The location was a bit sketchy but it is centered in the downtown core. Had no issues walking around and lots of places to eat nearby.

Wish there were more options for breakfast ie. a continental style in the lobby.

The location was downtown within walking distance to great shopping and restaurants. Room was very clean and comfortable. We were traveling as a group of 9 so we really enjoyed the sitting area in the room to meet up and discuss plans.

There were lots of homeless people on Granville Street. A few streets up were high dollar stores and no homeless people. We were a group walking together so we felt safe.