The location is great, walking distance to lots of places. Very friendly and helpful staffs, especially the house keepers. Our family with kids had good time staying for 3 nights. The room design is really nice, separate bedroom and setting area. Feels like home.

Bathroom and shower. Drainage issues.

I am at a loss for words to describe how wonderfully kind, helpful, and understanding Bruce (manager) and Artem (front desk) were. We encountered some problems that required us to make changes in our booking and they helped us sort it out without any hassle or issues. These 2 people were made to be in the hotel business and the property is very fortunate to have them as employees. Other staff were equally amazing such as Aivee at front desk and the concierge.

There were some homeless people close to the property which might be uncomfortable for some, especially kids. We simply stayed away and avoided eye contact (a tip from Artem). A short 500 meter walk takes you to Robson Street where there are less homeless people, lots of shops and restaurants.

Love the comfort of the double bed. The blinds are awesome to block the windows and noise outside. Place is super clean. Heating is so easy to adjust. Location was fantastic. Close to 2 great cafes and close to robson street. Would go back again! Thank you! Great price especially off season.

The sofa bed mattress is a little thin for an extra bed. The toilet paper was half used when we came in. Should've added an extra roll. Maybe more cups because I signed up for 3 people when booking. Mostly small stuff, but still a great experience.

Very helpful and courteous staff. Hotel and room were clean. Balcony was nice to see out and get some fresh air. Bed was fantastic.

Hotel is dated and room layout was scrunched, even though we had a larger room compared to some. Granville St is dicey in spots for certain. Not the hotel’s fault but something for less urban travelers and families with kids to keep in mind. We didn’t have trouble but were nervous some nights walking back to hotel after dinner. If I was traveling without my partner I would not have felt comfortable walking alone at night given the large unhoused population.

Very comfortable stay. We stayed here after our cruise and the staff were helpful with all our luggage and getting us an early check in and late check out on our flight day. Food was good and tasty in the restaurant. We only ate there in the evening. Hop on hop off bus stopped right outside the hotel which was convenient.

The hotel and staff were very good and friendly, location is 20 min from the Vancouver convention Centre and had many lovely restaurants close by.

Although the location of the property was convenient, it had a very sketchy street in front of it that always had junkies and homeless people and adult shops and I did not feel safe after dark (or at sunrise) unless I walked around that street and took a longer path. This might just be how Vancouver is.

Good hotel for short stay in Vancouver. Rooms are a bit older, but spacious with all needed facilities. Central location, 30-35 min walking distance to water on both ends. Public transport including underground near by. A la carte breakfast menu with broad offer.

Price / quality ratio should be better, hotel is not newest one, also closet neighborhood not the nicest one.

Staff were approachable friendly trustworthy and helpful Clean Felt safe Centrally located Close to cruise port Concierge available Spacious room with multiple beds that were able to accommodate our party of 5 comfortably Balcony for fresh air

Wish they had a shuttle to/ from airport and cruise ports but the taxis were fast and readily available.

Its an older building thats had some renos and upgrades over the years. The pull out sofa bed was the usual horribleness ya expect in hotels, totally uncomfortable. The price is good for an older Vancouver hotel, the location was good for our needs. The hotel restaurant breakfast was good. The staff were also accomodating and polite. This hotel met our budget oriented needs, and was perfectly comfortable for the money we paid.

Typical uncomfortable sofa bed, that all hotels seem to have. Why cant hotels buy a decent sofa bed mattress?!?!?!

Everything was great. Nice room, clean, comfortable bed. Friendly, helpful, courteous staff. Nice shower and bathroom. My only issue was a tinge of smokey residue smell, most likely from days of the past when smoking was allowed in the room. Other than that, I'd definitely recommend this hotel and stay here again.