The staff was so nice, especially Alexandra (I think it's her name). Absolutely lovely employee ❤️ I also liked the apartment and the gym was great. Both have everything I needed to enjoy my time there. The swimming pool and jacuzzi were also very good. I spent all my late afternoon in there, especially the jacuzzi to relax my sore legs after a day of walking/hiking.

My apartment was on the main roadside, so it was a bit noisy. A small thing but it would be nice to have beside the jacuzzi, a sign that indicates where the switch is. Even after being told by the receptionist that there was a white box beside it, we spent some time looking for it with other guests. We eventually found it but it wasn't very obvious and it's annoying to have to go down asking about it instead of having instructions where it should be.

Oh my this was a lovely stay in Vancouver. Stayed 3 nights in luxury. This 1 bed room with bathroom 2 walk in closets, fully equipped kitchen, dining table washing machine tumble dryer, soft fluffy dressing gowns , balcony, 2 tvs. Pool jacuzzi, gym sauna steam - phew . We only met 2 guys at reception. But both really helpful. Especially guest services manager who enabled us to arrive early and accessed our room ahead of usual time.

Parking was extra and cost $45 per night incl taxes. But it was secure. We looked at a lot of other cheaper alternatives. Location was good but it was 20 min walk down to the waters edge . It was too far for us to walk to Stanley park so we hired a couple of bikes 1/2 day and 2nd day caught the bus (12 mins walk to bus stop) which was cheap.

The suite was big and well appointed. The kitchen was quite useful during our stay and so was the washer and dryer :) The pool and the hot tub were very nice and relaxing after a long day visiting. The hotel is very secure (I didn't understand why at first, but you'll understand when you continue reading) and very well maintained. The staff that we came across during our stay were friendly and always helpful.

Unfortunately, to no fault of the hotel, it is located one street down of the Granville entertainment district. While we were expecting it to be busy and lively, we were quite shocked to see the amount of human distress going on. Lots of drug use, homelessness, mental illness and much more. We ended up not spending much time around the hotel and stayed in at night as we both didn't feel safe staying out at night in that area. During the day it's not as bad, but you see the "left overs" of the prior night. On the positive side, the hotel is quite secure, the parking, exterior doors, elevator access all require a key card to open, so whatever you come across outside of the hotel shouldn't be coming in. So we felt safe within the hotel premises.

The Level Seymour knows how to run a hotel. The excellence is consistent: this is the second time we have stayed here and everything was as great as the first time. They even supply umbrellas for the rainy Vancouver weather; a very classy touch. The rooms are spacious and very comfortable, it all is so clean, close to all the attractions and several grocery stores... I could go on, but it really isn't necessary as absolutely everything is well done. We visit our son two times a year and will always chose this hotel. Thank you.

I was very impressed with the staff who are all very professional, they are very friendly, helpful and informative. It was great to be welcomed in this way. The whole place is nice and secure, modern and clean. The rooms are nice, they are very clean, modern and nicely furnished. The location is pretty good too if you want to be based in downtown/centrally in Vancouver. Being able to park was a bonus and this was easy to do.

The accommodation is great, the only negative is Vancouver itself. It is so sad that there is such a visible fentanyl problem in the city, it's tragic to see and as we were with the kids is also a little disturbing and concerning. Also being opposite a strip club and dilapidated buildings does bring the experience down a little but this is minor.

Excellent location for walking to all the sights and bars/restaurants. Quiet - we had rooms at the back. Luggage storage facilities. Pool and toilet facilities with bbq area and tables/chairs. Everything very clean and modern. Practically everything you would need in the apartment rooms.

Lifts are slow, only 2 for a very large building. Sofa bed not made up ready in the apartment for the second couple. Only one pillow supplied for a double sofa bed. Only a TV in the lounge for our second apartment room but there were two TVs in our first room (we stayed twice).

Staff is super responsive, the facility is exceptional, not only suites, but also terrace, gym and even meeting room is on premises. I had to work CET hours and had an access to the meeting room to not bother my family while working.

We were moving from one suite to another, thus personal was super kind to let us check out late from one suite and check in early to another. The only downside was that cleaning was done in the rush, and there were some parts not cleaned, but upon reporting the cleaner was sent in minutes to fix the missouts.

WE LOVED OUR STAY AT THIS LEVEL APARTMENT HOTEL! IT WAS EXTREMELY WELL LOCATED, IMMACULATELY CLEAN, AND THE PROFESSIONAL, ALWAYS SMILING STAFF WERE OUTSTANDING FOR OUR 5 DAY STAY. EXTRA STAFF WERE ON DUTY DURING CHECK OUT AND CHECK IN HOURS. THE KITCHEN WAS FULLY OUTFITTED, ENABLING US TO COOK MEALS THERE!!! NESTERS GROCERY NEXT DOOR MET ALL OUR SHOPPING NEEDS FROM GOURMET INGREDIENTS TO THE BASICS. AND A SHORT WALK TOOK US TO THE METRO CANADA LINE TO REACH THE AIRPORT. MAKE SURE YOU ENJOY A MEAL AT NERO'S WAFFLES. THE AVOCADO BENEDICT AND DARK CHOCOLATE/ STRAWBERRY WAFFLES WERE THE BEST EVER!!! WE WILL RETURN!!!

It rained 2 days of our 5, but we were prepared.

Location was super convenient. The pool and hot tub, although on the small side, were really great. Staff were friendly and helpful. Having laundry available in the suite is so helpful, love the apartment style layout with a full kitchen etc.

We picked this hotel partially based on the option to park in the parkade, but we didn't take into account that we were in a van, and it ended up being an inch to tall for the height limit. Which by the way, is 6'8". Ended up parking in a lot that allowed 24 hour parking. The heat/air conditioning unit was not really responsive but I think the remote was dying.

Very clean, well maintained, large and comfortable apartment. Well stocked kitchen with a dishwasher and laundry (washer/dryer). Large, clean bathroom. Very helpful staff with quick check in/out. Very secure parking available (expensive but worth it in downtown) Grocery store and coffee shop close by.

Location was not exactly in Yaletown but several blocks away. One lift was out of service on our final day - unavoidable and no one's fault but it took us 25 minutes to check out due to waiting for the lift.