Everything on this occasion was absolutely perfect. Staff went above and beyond to make me feel welcomed and to feel at ease. Due to the shower overflowing I had to use the towels to clean it up. Reception brought me some fresh towels to my room which I thought was very kind of them to do

The shower overflowing was more an inconvenience than anything else. Also caught the night staff walking around the corridor listening into peoples rooms. I saw him with his ears literally against one door. He continued walking when he saw me but as I approached the door, the guests in that room were ‘having a good time’ making lots of noise. So if you’re staying at this hotel and you decide to make love, expect the members of staff to be listening outside the room

The historic yet beautiful deco sets you back in time so definitely romantic and at the same time practical. The staff offered us an upgrade herself which was so kind of here and we got to experience the suite room which was amazing . When I come back I'm coming back to that x loved it. One side my hubby fell asleep whilst the other half of the room I marked my students work. Hehe

Veg sausages were not ready alongside the breakfast. We have to ask twice and when they arrived we had already finished.

After reading all the poor reviews/ratings I wasn't expecting the britannia hotel to be anything great, i booked it simply because it was right next to the national express coach station which we needed to head for the following day, I booked a double room with a window and upon check in with Jazeel he was extremely polite and upgraded us to an executive suite with a 4 poster bed, we couldn't believe our luck, it was a birthday to remember for my partner, the hotel is very grand with lots of history, the room was beautiful and probably had more space than a London apartment yes it was that big, staff were fantastic, not sure why it's had so many bad reviews, I would definitely stay again, big thank you to Jazeel on reception

Great location

Unclean tea spoons all over the floor and random socks on floor I assume from previous guest

Perfect location, kind and welcoming staff. Hotel is older but it serves it’s purpose.

Walls do need a touch up. There are a lot of scratches and holes openly covered and then repainted with different colour paint.

Staff were lovely especially Jazeel that checked us in he was very friendly and helpful. The hotel is a beautiful building with lovely features. Nice and clean bed was comfortable decent size room and a full size bath. For what we payed it was a bargain

I wasn't a fan of breakfast but my husband was happy with the choices available. No big light in bedroom it was all lamps it made doing make up a bit awkward.

It was the 2nd time in this hotel and the pillows were very firm I like a soft pillow so I bought myself one, obviously some people like a firm pillow 1st time in the hotel the pillow was fine..the hotel can be noisy I thought first time was a one off with noisy neighbour but was the same this time round,if you are someone who likes to sleep and not here slamming doors and teens hanging about carrying on in landing at from 1/30 till 2/30 then it's fine..I suffer from anxiety and theses things make me uncomfortable.apart from that it's a lovely hotel with lovely staff and facilities,I just like a quiet hotel at night

It was a perfect location for meeting family in several locations, walking and tram connections and exploring all the interesting parts of the city. Canals, prison, Arnside, Chinese Quarter, Gay Village, Arenas, and 5 min walk from Piccadilly Station, with great bus access to farther flung places like Stretford etc. Bus and tram stops pretty much outside this hotel. Staff were great - very friendly and helpful.

Breakfast was OK - could have been better for the money. Just felt it had been prepared earlier and kept warm a bit. But it was perfectly adequate and we left for the days exploring fully charged. Perhaps I should have got up earlier. The bathroom had some minor works needed. (I put the mirror back on the wall properly on my arrival, but I am a bit of a DIY pedant)

Really great Central location in the Middle of Manchester which allows for ease of exploration. Staff were mostly excellent and supportive especially the reception staff. Despite a large group checking in it was swift and efficient. Rooms were clean and suitable for our purposes so overall a really positive experience.

The only real knock against the place was the nighttime door staff arguing with us about letting us in to the hotel when we tried to return despite showing him our key cards. Not sure I could recommend the restaurant for food but it wasn't particularly expensive so once again whilst not very good food the price wasn't high.

The Wi-Fi was excellent, especially the upload speed. I upgraded from a twin to a family room at check-in with added breakfast, room was huge, two double beds and had plenty of power outlets, Wi-Fi was free in the room. Breakfast was decent. Great location, great price. My original room was £114 and the upgrade was something like £18. I had no real problems at all, very surprised/happy.

The room was a little hot, we had a fan on and the windows were open, so it was quite noisy. That was fine for me, but it might not be for others. My only minor issue was that the TV didn’t have any streaming apps, I had to settle for Film4.