everything was simply amazing starting from the furniture, the location, the friendliness of the staff the service is available. It was just amazing.

simply nothing

I liked the staff very much friendly and helpful all the time.

the air conditioning, overall it was hot in the room even when they got it fixed it still was not cold which made us uncomfortable during the stay.

The hotel is truly a 5 star hotel with professional yet friendly services. It never failed to surprise and delight guests with their genuine care. My husband was sick during our stay and shown no interest in food at our breakfast table one day. When the staff learnt of his condition, within 5 mins, the supervisor Ms Sitthimon and the waitress lady Ms Triyapon brought him two bottles of Pocari - the electrolyte drinks for replenishing energy. We were so touched by their protectiveness and care. We like their customer oriented attitude and genuine smiles.

Nil

the concierge service guy's and the lady's who opened the hotel doors they are so cute and welcoming.

It was a nice stay as usual, but on some days, especially November 23 /2024 at 10 a.m the services were slow and some dishes were empty at the daily breakfast in the Club Lounge 37th floor.This lounge needs improvement and an increase in the quality of services, especially since the guests are business people and time is important For them, also the dining room staff who takes the orders and transfers the food. kind regards,

Great location as it is a walking distance to Big C, Central World and The Platinum Fashion Mall. About 5 mins walk to the nearest BTS station. Great spacious room and bathroom with beautiful views of the city. Breakfast they serve pork however there is Arabic station and wide selection of pastries, cereals etc for Muslim travelers.

None. Everything was up to our expectations. We were happy to have chose InterContinental. If we were to return, we will choose the same hotel again. I wish they had more halal foods for breakfast as an Asian I don't really eat Arabic food.

Great location with easy access to public transport, plenty of options for breakfast, relaxing rooftop pool and bar with amazing view of the city and the shopping district.

n/a

My stay at the Intercontinental Hotel in Bangkok was nothing short of exceptional. From the moment we arrived, the staff made us feel incredibly welcome and ensured our comfort throughout our visit. One of the highlights of our stay was the breakfast buffet. The variety and quality of the food were outstanding, with an array of international and local dishes to choose from. What truly made the breakfast experience unforgettable was the amazing help we received from Supamas. Her attentiveness and warm hospitality were remarkable. She went above and beyond to accommodate our dietary preferences and made sure our mornings started off perfectly. Her friendly demeanor and dedication to providing excellent service truly set the tone for our days. Another impressive aspect of our stay was the efficiency and assistance we received during our checkout. We had an early morning flight and needed to check out at midnight. Despite the unusual hour, the front desk staff handled our request swiftly and with great professionalism. Their quick and efficient service ensured that we could leave for the airport on time without any stress or delay. The combination of luxurious amenities, exceptional service, and the personalized care from staff members like Supamas made our stay at the Intercontinental Hotel in Bangkok an unforgettable experience. I highly recommend this hotel to anyone looking for a top-notch stay in Bangkok. ---

While our overall experience at the Intercontinental Hotel in Bangkok was outstanding, we were disappointed by the lack of a dress code at the breakfast buffet. Despite the hotel's luxurious and elegant atmosphere, it was off-putting to see guests arriving in their pajamas. For a five-star establishment that prides itself on class and sophistication, enforcing a slight dress code for breakfast would greatly enhance the dining experience and maintain the hotel's high standards.

The location was wonderful walking distance from most of the good malls of bangkok , the room size was great and the staff was very helpful and friendly

The room wast clean at all first night of us there was stains on the pillow case that wasn’t from me , and also there was some tissues and paper in the corner of the room from the previous guest. I asked them to do good cleaning and they did . But was a very bad first night as the cleaniss is a priority to me and wasn’t feel good in the room afterwards

We always return to this hotel. The location is fantastic and very convenient. The concierge service also very reliable to arrange transport or other local tours. Rooms are bright, clean and comfortable. Good buffet selection for breakfast.

Some staff this trip were not as good as our previous trips. Luckily our previous stays have always been excellent. This time tired and rude staff at the lifts and pool bring down the standard.

The room was modern clean and spacious. Staff were really friendly. This trip was to celebrate my husband's birthday and the hotel had prepared a welcome cake and a surprise at the hotel buffet. Room service and concierge requests for items and water were super quick, no long waits at all. Good variety of TV channels. Decent water pressure in the shower. We loved that the hotel was super convenient. CentralwOrld and BTS stations were just a short less than 5 minute walk away. In 10 minutes you could walk to the Siam area as well.

The lift brings you to the amenities level at 36 and you would have to walk up some stairs for the pool, and down stairs for the spa. Not the most accessible.. Because of the location, there is always bad traffic.