It's located in a prime location of Tbilisi. The room was large and well equipped. The staff was extremely helpful! Housekeeping does a killer job cleaning the room, and the staff at reception was helpful. The facilities were clean. Overall, it was worth what I paid for.

The wi-fi was borderline unusable in the room.

⭐⭐⭐⭐⭐ We had an amazing stay at this hotel during our family trip to Tbilisi! The location is absolutely perfect—right in the heart of the city with many major attractions just a short walk away. The area is vibrant with an exciting nightlife, beautiful architecture, and a wide variety of Halal food options close by. We felt completely safe walking around, even late in the evening. The hotel staff were incredibly friendly and supportive throughout our stay, especially the reception team, who went above and beyond to assist us. Their hospitality truly made us feel at home. The breakfast was a great highlight—with several Halal options available, and the staff were happy to prepare eggs in separate pans upon request. I highly recommend trying it! Overall, this was a wonderful experience and I would definitely recommend this hotel to anyone visiting Tbilisi.

Nothing

Location is amazing. Right in Freedom Square. Easy access to nice places, restaurants, supermarkets...everything near by. No noise of traffic whatsoever but unfortunately there is a construction near by which was noisy. We liked the idea of being a one bedroom apartment which is very important if you have 2 kids (6 and 9). Kids slept comfortably on the sofa-bed. Most hotels offer the 2 room configuration and they charge double. This hotel was the best option considering room configuration.

I missed having room service. There is no options of a pizza, a burger, something easy late night if you are tired to go out and kids are hungry. Breakfast is very simple. Waffles were amazing, but overall it could have a bit more options.

The location is excellent in the City Center of Tbilisi, walkable to other tourist spots. The room is spacious and very clean, with complete kitchen equipment you can use. And also, I want to commend the management and staff of Citadines for being so accommodating and helpful. And most especially for being so flexible on the dates of my booking. I have requested to change the dates of my booking twice (non-refundable booking) due to unforeseen situations, and they granted my request with the same rates and no price difference. It is a huge relief, and I truly appreciate their kind consideration. Thank you so much, Citadines!

Location was the best thing, right in the middle of Tbilisi but secluded from the bustling streets. It will be a bit difficult to find the hotel entrance at first. The hotel is located near to liberty mall.

Air-conditioning system. We went in October end, it was cold outside, but inside the room it was getting hot. So when we on the AC, hot air was blowing, which made room became bit more hotter. when i enquired in reception, they said the air-conditions are changed as per seasons. That means, for winter AC will provide hot air and summer AC will provide cold air. I don't think this make any sense! Because of this issue, air circulation in room was not happening.

This aparthotel is absolutely perfect! Situated centrally in the heart of Tbilisi, it offers unparalleled convenience with everything you need within reach. Right next to it is the "Galeria Tbilisi" mall, providing a variety of shopping options, groceries, and numerous restaurants. The apartment itself is fully equipped with all the amenities you could wish for, ensuring a comfortable and enjoyable stay. The service here is exceptional, with staff members like Khatia and Stephan standing out for their friendliness and willingness to assist with any inquiries or requests. I highly recommend this establishment for anyone visiting Tbilisi, as it truly exceeds expectations in every way.

More guidance to the entrance of the hotel would be appreciated, that's why I made a video and published it in Google reviews in how to get into the hotel. Water pressure need to be taken care of.

The location of the aparthotel is so strategic and within walking distance to the old town area. The staff are also welcoming and nice. As this is aparthotel, the room is equipped with the kitchen, so the guest can cook. They also provide free luggage room for days.

The complimentary mineral water is provided in the first night only (not every night during the stay period). However, it is not a big problem since the guest can cook water in the kitchen and there are some supermarkets nearby.

I really like the Citadines apart hotel: -the location is very good - close to all attractions, close to meeting point of all excursions - facilities also very comfortable (but I only recommend to renew the towels). - staff is so friendly and nice, they can help with everything! moreover, it is 24/7 service. Thank you guys! - additional services: I used the laundry - everything is fine, you can use it at any time of the day. Next time, when I visit Tbilisi I will come to this hotel again.

It’s just in the heart of Tbilisi and they have a parking place for free. The rooms were huge and we even made our own breakfast in the room.

The breakfast can be better. It’s not worth the money they’re asking for and hence we didn’t have breakfast there. Also, since it’s in a very central location, it’s difficult to drive there or get a taxi in the evening due to protests.

Great location! The staff at the reception was very friendly and accommodating. We arrived around 1:00-1:30 p.m., and although check-in was at 3:00 p.m., they kindly allowed me to check in early at no extra cost. The rooms are clean, comfortable, and well-equipped with amenities such as a dishwasher, iron, and hairdryer etc. However, we couldn’t find any napkins in the room.

The checkout time of 11 a.m. is not convenient, and to add to this, the cleaning staff already came and knocked on the door at 10:30 to start cleaning. The Wi-Fi did not work; the password provided in the card case was incorrect, and we couldn't use the Wi-Fi