Lovely hotel with friendly and helpful staff. The room was spacious and we had our own balcony with loungers which was nice. The views were spectacular. Breakfasts were excellent and lunch/afternoon tea was available to all residents at no extra cost. There was a gorgeous wellness centre with beautiful heated swimming pools (one outdoor and one indoor) saunas and whirlpool all in a fabulous setting.

We ate dinners on two nights of our 4 day stay. The dinners were a little disappointing. The pillows 😌

Personel was super friendly. The Wellness center is fantastic, with several saunas, turkish bath, infrared, jacuzzi and lots of areas for chilling out.

We were in a confort room that is not renovated. Our friends stayed at a deluxe room which is renovated and the difference is substantial. Despite that, the room is ample and comfortable

Beautiful, stylish, comfortable, and very clean hotel in an amazing and convenient location. The restaurant is fantastic and it is serving the best quality food. The 5 course dinner is a 5 star restaurant level in taste and presentation. Bus stop outside the hotel, walking distance to Jennerbbahn and Konnigsee (about 30 minutes). Lovely grounds with a lot of greenery and a swimming pool. Super friendly staff at the reception and restaurant.

That I had to leave.

The facilities and staff are wonderful. The staff is helpful, and patient with you especially if your German is non existant. The facilities are clean and kept up very well. Nice sauna options and good sizes. The breakfast is amazing, with options for everyone. The furniture and design is nice and modern in some places and homie and traditional in others. It sounds like it clashes but they blended it well. The views all around are great. From the pool area, it looks like you're looking off a cliff from your lounge chair hot tub and 2 of the saunas have nice windows to enjoy the view. It's a great place for a couple to come and relax but a family can enjoy it as well. I came by myself and the staff treated me very well. If you want a nice stay and a relaxing hotel after a long day of hiking/outdoor activities this place is the place to be.

Needs some beef options for the sandwich and omelets.

Amazing place with fantastic wellness area. The saunas are very good. Also the food is very nice, staff absolutely amazing and the room super clean and comfortable.

Hard to get if you‘re not coming by car. Public transportation is very limited, buses coming 4 times/day. I had to take a bus to the stop 1 km away from the hotel and walk uphill all the time which was super intense (having the suitcase as well).

The property is beautiful! I traveled by train to Berchtesgaden and took a taxi from the station to the hotel. It was a wonderful stay as a solo traveler. The pools and saunas are so nice and the food is also delicious. Beautiful landscape and views of the mountains. I thought the price was very reasonable with all of the available amenities. I wish I could have stayed longer!

Staff were superb, fantastic setting, really good facilities. Little things like the staff remembering your drinks orders from the previous day. Can’t wait to go back!

Not a lot really. As I didn’t have a car, the hotel is served by bus from the local train station but this operates fairly infrequently so that’s something to bear in mind.

Dinner was exceptionally well cooked. The chef prepared the best wild game dishes we ever tasted. The breakfast choices were good. The rooms are of a good size, with a view. The hotel is very well located in a secluded area very close to main area attractions.

The hotel has an extremely chaotic system of stairs and passages, very confusing. The pool area and saunas are well below pair for the 4-star hotel. The only hotel lift is totally useless as it is not connected to both wings of the hotel. The hotel is certainly understaffed for a 4-star establishment. You need to do steps up or down or through many doors anywhere you go in the hotel.

Beautiful spa resort hotel. It felt like a hidden gem. The pride of ownership is so evident. Every part of the hotel has a creative charm to it. The grounds surrounding the pool were immaculate. The food was always a treat.

Nil

The standard of accommodation, dining, facilities were excellent. Service was also top class.

Nothing, we were 100% satisfied from start to finish