Domes Noruz redefined pet-friendly luxury from the moment we arrived - three staff members were literally waiting to greet Daisy with her own welcome drink, luxury bed, toys, and branded bandana while I received champagne and a private resort tour. The complete beach access with no restrictions, ground-level suite with private outdoor space, and genuine staff excitement (not just tolerance) for Daisy made this feel like a true luxury experience for both of us. From QR code beach ordering to helping organize trips & excursions, every detail worked seamlessly for travelers.

The restaurant was missing some hearty options for food - it was extremely clean. The pet fee was unusually high but with what was provided it was great.

Really close to sandy beach, warm sea, great room, great breakfast, staff were excellent, turn down service, choice of pillows, complimentary daily bottles of water and welcome/goodbye gifts, gym excellent and quiet/underused, nice spa, great availability of beach towels, powerful walk in shower, food and drinks of high standard, close enough to town, plenty of restaurants in close proximity to hotel, nearby bus stop to town

Noisy event one evening right outside room, sea view was onto the pool and the way the rooms are set up means to enjoy the view you have to have the whole front of the room open to everyone in the pool so that wasn’t really worth it

Our experience at the hotel was truly exceptional. From the moment we arrived, we felt right at home. The staff was incredibly friendly and accommodating, always ready to help with a smile. The room was spacious, clean, and very comfortable, providing everything needed for a relaxing stay. Everything is just as you see on the pictures and even more beautiful. As this is very important to me the quality of bed and variety of pilows were amazing. Breakfast was a special highlight, with a rich selection of fresh ingredients that catered to every taste. We particularly enjoyed the variety and quality of the food, which was of a very high standard.Resaturant is also petfect place for dinner. Attention to detail was evident throughout, adding to the sense of luxury and comfort. The service was impeccable, with every staff member going above and beyond to make our stay as pleasant as possible. I highly recommend this hotel to anyone seeking the perfect place on Crete. I will definitely be returning!

There is nothing you will not like. And if you have small problem or need staff will solve this.

We had such an amazing experience at Domus Noruz—it was one of the best parts of our honeymoon. From the moment we arrived, we felt super comfortable and well taken care of. The staff is absolutely incredible, always kind and helpful, and genuinely made us feel at home. A special thanks to Christina, who was wonderful and gave us some really nice local tips that made our stay even better. The room was beautiful, super clean, and had everything we needed. The hotel itself is stunning, with great amenities and a calm, relaxing vibe throughout. Everything was just spot-on. It was one of those places where everything comes together perfectly—the people, the space, the service. We’d definitely come back and can easily recommend it to anyone looking for a memorable and easygoing experience in Chania.

The property is exquisite, serene and the staff exceptional. The pools are unbelievable, and the beach is absolutely perfect and sandy. The beds are very comfortable, including the pool and beach beds as well.

The rooms are awkward with bathroom sink/island in the middle of the room. Way too many knickknacks in the room that take up counterspace and unnecessary cube/chair that gets in the way. There is also a curve in the loft bedroom, which one can hit their head on easily. Be mindful of that if you are sleeping in the loft. Not great for adults-maybe ok for younger kids but property is 16+.

Breakfast was tops quality of selection and food Choices, excellent. The grounds are beautiful and well maintained. The choice of having a quiet area to just rest and The chair option services are attractive features.

The rooms are spacious but mediocre furnishings The biggest issue we had was the bathroom in the room, the shower stall is poorly designed, the flimsy curtain is cheap looking , messy and spilled Water everywhere, why not have a glass doors ?

Pool is gorgeous and great for to swim laps or to lounge. There is also a quiet pool available. The breakfast and coffee are excellent. There is an outdoor gym with 2 bikes and weights and TRX. Yoga and pilates are offered for a small fee. It's mostly for beginners but I enjoyed the classes. The entire property is gorgeous and the staff incredible. We were very comfortable in our room and there was a spot for everything even though at first the room seemed small. The bed is very comfortable and the air conditioning is excellent. The beach was very relaxing. Great food for every meal. The Chania downtown area is very close and highly recommended to shop and go for dinner. Lots to see.

Excellent breakfast. Hotel is located right on the beautiful beach. Free parking if you choose to rent a car. Hotel staff went above and beyond to make us feel welcome.

Small rooms with tiny bathrooms. Very awkward room layout. We were constantly hitting our heads against the stairs to the top floor of the loft.

Beautiful property about 15 min drive away from Old Town Chania. Staff was very hospitable. Rooms were clean and serviced 2x daily. We had the Wellness Suite in the “Quiet Area” of the hotel and it was nice.

Remote property 15 min drive away from Old Town Chania meant you needed to rent a car Since our room was located in the quiet area, it was very difficult to use the hot tub at night since it’s very loud Loft room was little tight and awkwardly configured — upstairs had a half bath and bed. You couldn’t fit anything more up there. Living area, full bathroom and whatever remaining space for your suitcase was located downstairs. Patio was quite large though.

The hotel is very nice, the food (breakfast and Dinner) is amazing. I loved the architecture of the hotel, on the outside is probably one of the most beautiful places that I saw and the views from the hotel are very nice. The stuff is super friendly and helpful. As the weather our arrival day was not great we have arrived very early at the hotel, but that was not an issue at all, the lady at the reception invited us for breakfast. At 11 am we got our room, we were extremely happy with this. Very close to Chania, which is amazingly beautiful :) Overall I believe is a great hotel for relaxation :)

The beach could be better, the weather was not perfect either, but I believe that in general is not the crystal clear water that you expect in Crete. Most signiture cocktails (I tried 4) have a very unique taste (I know hoe personal this can be) The mattress is very Soft, more like a water mattress.