Very central location, with only a short walk to the port. The room was a good size with a separate ensuite. There was a common kitchen area with various items of crockery required for breakfast. The cleaning service was excellent.

There is a very steep set of stairs up to the apratment which is on the second floor. Difficult for carrying up heavy cases and certainly you would need to be fit to go up them each time. When booking it wasn't immediately obvious that we were not in a hotel although the room was excellent with all the facilities.

The place totally exceeded my expectations. Brilliantly decorated room, bright clean. In the old town but in a exceptionally quiet place. What I like the most that there was a kitchenette but in the corridor and not in the room spoiling its beauty. There are tree rooms with a self entrance but check-in and out is performed in the near by hotel reception. For those with bulky luggage could expect some steep stair but wide enough. I enjoyed the breakfast which basic but good quality and delicious and worth the money. My opinion is that management of this chain of premises/hotel is really very good. I especially appreciate the helpful and sincere approach of the kind receptionist Elefteria.

During my recent visit to Chania, Crete, I had the pleasure of staying at Elia Portou Residence. I was captivated by its delightful rooms, luxurious bathrooms, and the added bonus of a private hamam. Located in the heart of the historic Old Town, this charming residence truly exceeded my expectations in terms of both comfort and cleanliness. Room and Bathroom (★★★★★): The rooms at Elia Portou Residence were a true delight. They were elegantly decorated with a perfect blend of traditional and modern elements. The attention to detail was evident, from the comfortable furnishings to the tasteful decor. The bed was plush and inviting, providing a restful night's sleep. The room also boasted ample space, ensuring a comfortable stay. The highlight of my experience was the luxurious bathroom. Impeccably designed, it was a haven of relaxation. The fixtures were top-notch, and the walk-in shower was spacious and rejuvenating. Additionally, the inclusion of a private hamam added an extra touch of luxury, allowing me to indulge in a truly unique experience. Position in the Heart of Old Town Chania (★★★★★): One of the most significant advantages of Elia Portou Residence is its exceptional location. Situated in the heart of Old Town Chania, the residence is surrounded by an enchanting maze of narrow streets, historic buildings, and charming shops. Exploring the vibrant atmosphere of the old town was a breeze, as everything was just a stone's throw away from the residence. Whether it was wandering through the lively market or strolling along the picturesque Venetian Harbor, every major attraction was within easy reach. Cleanliness (★★★★★): The cleanliness of Elia Portou Residence was exemplary. From the moment I stepped into the property, I was greeted with a refreshing sense of cleanliness and tidiness. The rooms were immaculate, and the housekeeping staff ensured that everything was in pristine condition throughout my stay.

Nothing

Very clean, good amenities, comfortable bed, staff was very friendly and helpful

The room had a scent diffuser that made noise in the morning when we were trying to sleep in late, which combined with the noises from the minifridge. The fridge could be unplugged and we did not ask the staff to remove the scent diffuser as it couldn’t be turned off. Not really a problem that couldn’t have been solved in a few minutes. At one point the internet crashed but the staff did do their best to fix it asap. (Not an issue from their side, provider issues)

It was the most surprising room we ever got, we travel and book quite often but we were never so surprised by a room before, it's such a good value for money ....the rooms were big, the queen bed was very comfortable, the location was near center city, just enough so that you don't hear all.tge noise, the bathroom was also amazing.

Amazing place, very luxury for the price we paid and service vert good! Bathroom is beautiful, bess super comfy and has a cute alley with chairs where you can chill. Its is beautiful. Thanks

The ‘room’ was more like an apartment and we were so surprised by the amount of space! The heating was efficient, very clean on arrival, nice hot showers. The bed was really comfortable and spacious. Breakfast was tasty with quite a bit of variety and the lady was so friendly. In fact, all staff were polite, friendly and smiley. The extras in the room were so appreciated. Robes, slippers and lovely olive soaps and body washes :) Hot tub was such a delight. Especially for the winter period when it was getting a little cooler at night. Such a relaxing stay!

We travelled outside of peak season so we understand that there were general maintenance works going on. However, the building directly next door was being completely re-built and works started before about 8am. It was a very noisy start to the mornings. The room/bathroom/hot tub was spotlessly clean (thank you) but the light fixtures next to the bed could have done with being dusted. They had been collecting dust for a little while so were perhaps forgotten about during cleanings.

We took the 2 bedroom hotel apartment that has a kitchen and two showers. super clean, lots of light and quiet ally within the old town. The staff was very friendly and anything needed, they were there. Breakfast is 2m walk to another hotel in old Town and it was very tasty and the staff was super friendly. It was just perfect!

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Very quiet location but very well located in old port. Room was modern, clean and nice firm mattress. The steam hamman in the bathroom was a bonus. Check-in staff brought me to the apt :)

Everything was perfect. Bed in the master room was awesome

Nowhere to hang and dry our swimsuits. A couple of traditional chit chat chair facing the external front door would be very appreciated😉