We had a fantastic experience staying at this hotel, perfectly located right in the city center on a charming little street lined with lovely shops. The room was beautifully decorated, with high ceilings that made it feel even more spacious. Large windows on both sides of the room brought in plenty of light, and one of them offered a delightful view of the quaint street below. The room came equipped with both air conditioning and a ceiling fan, which was a great option for those who prefer to avoid aircon. The welcome drink—raki with honey—was absolutely outstanding, easily the best we had during our time in Crete. A special thanks goes to Manolis, the owner, who made our stay even more memorable. He was incredibly kind, took the time to explain every detail about the room, and gave us excellent recommendations for exploring the town.

The only real challenge we faced was parking in the city. It was a bit difficult to find a spot nearby. However, this is quite common for all hotels in Chania’s old town, as vehicles aren’t allowed in the historic center. You’ll need to park outside the old town and walk in.

The location was perfect. I loved the fair size balcony overlooking the back of the hotel with garden view. The bed and lighting were perfect. The place was spotless. The fridge and complimentary drink and nibbles were very much welcomed. I must mention the kindness and perseverance of the owner. I had issues with my phone and was unable to retrieve my Airline Boarding Pass (I was flying home the following morning). He went out of his way to try and help, took me to see various people including his son-in-law ... and ultimately sent me in the right direction to get my phone unlocked first thing the following day. The owner was a gentleman and genuinely lovely man who obviously takes much pride in his hotel and such good care of his guests. I would wholeheartedly recommend staying a 11 City Rooms, and will be sure to do so myself if I ever visit Chania again.

The Small Room with Balcony is exactly that. It was ideal for a solo traveller for one or two nights, but would struggle to accommodate more than one guest or travel case. The sink in the bathroom is tiny ... too small to wash your face or have a shave. However the photos clearly show this, so can’t really complain.

We'd booked a room with a balcony right in the centre of the old Town, what we hadn't expected was the warm family style welcome. Everything about our stay here exceeded expectations, location, cute balcony, tiny kitchen, good sized bathroom, comfy bed, all slap bang in the middle of town with all it's liveliness, excellent communication and the feeling of being really welcomed & looked after, we keep talking about how comfy the bed was. We loved our time with you, thank you!

We didn't get to say goodbye & tell you in person how much we'd enjoyed our stay. So here's an online, thank you efcharistó xx

This beautiful little hotel is sparkling clean and well maintained. The interior design is great - contemporary and at the same time cosy. The location is amazing - on Kondilaki street at the heart of the heart of the old city, literally few steps from the sea, close to many shops and restaurants. My room had a nice kitchenette with a fridge and a stove, a wonderful little balcony overlooking the sea, a good shower with excellent toiletries by local brands (Abea and Apivita), very comfortable bed, good AC (used it for heating), and high speed wifi. It got a lot of natural light and also had good blackout shutters. There is attention to every detail which makes everything really amazing. The owner Manoli was super kind and helpful. As a solo woman traveler on a first visit to Greece I felt so welcomed and safe!

Everything was great!

Great little place right downtown. The place offered everything you need. We even had a little balcony right onto the street. Location is superb. Communication with the staff was easy and quick.

Can't speak for other rooms but ours was facing the street and it stayed loud until 2am. That's ok if you are into staying out. If not, at least this room might not be for you.

The location was perfect, you're right in the heart of Chania and a block from the water. The balcony was a nice break when you wanted to get away from the crowds. The room was a decent size and the AC was cold. I would recommend this place to anyone traveling solo or as a couple.

It didn't bother us, but some of the bars nearby can stay open playing music until 2am and the noise from the street does carry into the room a little.

The room was very nice, exactly like in the pictures. The place is located in the old town and approx. 1 km from the city beach (easy walk). The staff was very friendly, the welcome gift in the room was a lovely surprise. Overall I had a very nice stay.

This is not the hotel's fault, but some guests were very noisy and yelling in the hallway at 2 in the morning. Maybe some signs could be added about the silence during night time? But overall the place was great.

I had a room for one for one night. This little room had so much to offer….great balcony, facilities for tea and coffee, lovely toiletries…perfect. Two minutes walk to the harbour, and a nice bar next door for a night cap.

Nothing! I loved this place and wish I had booked a longer stay. You do have to walk a bit as cabs cannot drop you outside, and you will have to carry your luggage up a short, steep stairs…it is worth it.

The host Manoli was very welcoming and knowledgeable, he knows almost everything around Chania (and probably anywhere in Crete). He shared stories of the past and recent histories of Crete and left me with more in depth understanding of the Island. The location of the hotel is less than 100m from the water front, in a busy street filled with nice boutique shops and decent restaurants, but the room is facing the back of the street with a very nice balcony so you get nice and quiet sleep at night.

My room was a bit small, OK for one person, would have been slightly crowded for a couple, but given the price I would not complain

The location of 11city rooms can't be beat, right in the middle.of the old town on a great street with excellent choices for cafes, tavernas and shops. Manoli the owner greeted us with such warmth and friendliness and showed us our rooms and how everything worked. The room was spotless and everything worked great. It's enough space for 2 and the little balcony was a nice plus. Bed was comfortable and we slept well, we had a room out the back and it was quiet as can be. 5 stars.

Nothing.