Lovely building with good size rooms. Fantastic location in the heart of everything but still quiet. Extremely helpful, friendly staff. Great breakfast.

Shower part of room, which happens a lot in Greece, but this leaked into the room. Tap was out of ceiling above sink which gave no pressure. Only there for one night so not too much of a problem.

Located in the center old port, but as we were off season it was not too crowded. We had a room with port view and small balcony. Totally worth it. The room is confortable and we had a good breakfast. The design is very nice.

The location and room were excellent. The staff and specifically Christina M was an absolute champion to deal with from the first moment we arrived. A great experience and would highly recommend this property.

* A few more details on how to get from the parking to the location when you have multiple suitcases can be testing. * no elevator between ground floor and 1st floor.* please note it’s not possible to build the shaft vs the lack of insight to create it. This is tricky when you have suitcases to get to 1st floor where the elevator services all floors. However all staff eager to help and assist.

Our room with balcony and sea view surpassed expectations - it was comfortable, stylish, immaculately clean, with a superb view. Our stay was enhanced by the Scala de Faro staff who were all friendly, positive & very helpful. The excellent breakfast was a great start to the day. Would stay again.

the breakfast was amazing, outstanding -- and different every day (very creative). All Staff were so kind, helpful. Reception staff were outstanding, so welcoming, helpful throughout out visit. Very good with recommendations, from where to eat, to parking. They consistently went above and beyond expectations. We enjoyed absolutely every interaction with them, they made our visit such a positive experience.

We could have stayed longer!! Seriously, we were very sorry to leave, 4 nights were good but it could easily have been longer, with so much to do in the Chania area.

Location and view was Amazing right in the center of the harbor. Easy to get to restaurants and shops. Staff especially front desk Cristina and Anita were very helpful and friendly. Niko was the first person we met and he greeted us with smile and great service

The steps to get bags up was an inconvenience to first floor with regards to suitcases etc. Could have later times for room service and the breakfast was just okay. Let guest know before coming that they have to wheel bags to hotel as no drop off in front. Just to be prepared. Nice if has more balcony choices.

The location of the hotel is the best in Chania and maybe in Crete ,its in the center of the old harbour. The breakfast is really good! The service was PERFECT, Cristina and Anita was so Kind to us. Cristina helped us to discover Chania and the erea with a lot of patience and kindness. She really upgraded our vacation. Thank you 🙏🏼

the rooms are small than we expected and there is no cabinets.

Everything about Scala de Fara was excellent, beyond what we expected. It is a beautiful boutique hotel, gorgeous view, excellent breakfast, and the staff was exceptional. Our concierge, Christina, was beyond helpful with our myriad of questions and we felt so welcome every morning when she greeted us, by name, and engaged in conversation about our experiences in Chania and plans for the day, we've never had such wonderful service in a hotel. Thank you!

Excellent hotel!delicious breakfast,perfect ubication,absolutely comfortable bed and shower..Stuff was wonderful and gave us an amazing recommendation for dinner and lunch.We are extra happy with our stay!

Good to know that since it is an old building in the old center, the taxi cannot come directly and there are stairs to get up to the room.But the stuff was so helpful with all,that it did not affect our stay,but made charming.

People are the difference and the staff was exceptional, my partner forgot a sweatshirt and the staff notified us and had it shipped to the next town the same day. We appreciate the service, pleasant and helpful staff, and the location was in the heart of the areas we wanted to be. Thanks again for making it Great:-)