We walked to a partner hotel for an excellent breakfast. Our room was clean, warm , and with an excellent view. All the staff were lovely.

Unfortunately the weather was very cold and constant rain. We were in a rooftop room. Only accessible by climbing 3 floors of stairs, ( no lift) then exiting to the cold outside roof, to find our room. Our room was lovely and cosy with a great view. It would be lovely in a different season. The stairs would not be suitable for elderly or physically challenged people.

Glad we booked a taxi from Chania airport to the hotel through the hotel as the night porter met the taxi and walked us to the hotel. We are so grateful for this as we wouldn’t have found it so quick and with a lot of luggage. He then took us to our room and the hotel up the alleyway where breakfast is served and explained everything, excellent service and very friendly. All the staff have been very friendly and helpful. View from room and balcony was amazing, right on the harbour. Sound proofing is good too with very little noise coming through at night. Comfy bed and good air conditioning. Beach towels available from reception with nearest beach at Nea Chora 20 min walk away. Breakfast is served up the alleyway in a sister hotel, not far. Self serving with most things you want fruit, cereals, nuts, yoghurt, honey, toast, cheese, ham, fried eggs, bacon, sausage, various sweet and savoury pastries, Greek specialities ( the stuffed mushrooms were very tasty).

Room 7, the wooden shutters do not cover the top of the balcony window and doors therefore letting in the light from sunrise. For those less mobile or unsteady on your feet, there’s no lift and no handrail on the curved stairs for the upper floors.

I stayed at room # 7, this is to remember in order to book the same next time. the view from this room was absolutely perfect directly to the sea. Location is in the mid of Chania Harbor excellent location. Room size and furnishing was perfect as well, and looks very new. moreover, they have an excellent staff members, very kind, helpful with warm caring , thanks for them.

honestly had no negative comments !

The view of the Venetian Harbor and location was fabulous and we enjoyed walking the along the harbor and out to the lighthouse. The staff were all very friendly, helpful, and made us feel welcome and appreciated. The room was nicely decorated and very clean. The breakfast buffet had a very large selection with many protein options. The rooftop was a great place to relax and watch the sunset.

We were disappointed that during the winter breakfast was served in another building, not as pictured on the website. The wide selection and wonderful host offset the disappointment. The bathroom fan has a motion sensor and was a bit annoying as it would turn on and off while in the bathroom.

Amazing views from a beautiful room. Our room had a fabulous terrace beside it which we had to ourselves when we stayed. Staff were very friendly and our room was available earlier than check in. Room and bathroom were very clean. Shower wasn’t great but worked fine and had hot water.

Although the room and view are beautiful the price was much higher than other locations in the area and there wasn’t anything additional provided to warrant this.

Wonderful, helpful staff. The view from our room was exceptional. The hotel was very central. There was a fabulous roof terrace, the sun shone on it throughout the day. Breakfast was wonderful, the biggest spread imaginable. Was great to have a hotel minibus for airport transfers. Fabulous restaurants, fantastic shopping

Everything was perfect. Beautiful room, beautiful bed, dressing gowns, slippers, great coffee machine, fridge with water provided and so many other extras. Perfect location overlooking the venetian harbour. You could not ask for more.Very friendly and efficient staff. The buffet breakfast was also excellent, such a variety of foods and so tasty and Anna the lady in charge of breakfast was delightful, so friendly. It was a pleasure to chat to her. We will definately return. We were made to feel so welcome. We often stay in Chania but it was the first time in this hotel. It certainly will not be the last, such a pleasure arriving there after a long tiring journey.

This was the coziest stay of our vacation. Great location with a fantastic view. Comfortable beds, anything you may have forgotten to pack was provided in the room. The breakfast was outstanding! The staff went above and beyond to arrange for a private 6 hour tour. Highly recommend!

Staff excellent. Very comfortable bed. Good breakfast. Excellent housekeeping

Multi levels in the room dangerous in the dark Very noisy guests above us Lack of light or power and chair next to a mirror Wardrobe nice but rail too high for anyone under 5'6 to reach. Lights from reception shine through small window all night

The building location was perfect on a narrow pedestrian street that also faced the harbor on the back side in the old city center. The building was beautifully renovated with much of the old architecture carefully integrated with the modern style and conveniences. Our room and bathroom were very spacious and beautiful. I didn't realize that we could close the outdoor shutters for room darkening until the second night. The AC worked great after we got instructions. The front desk staff was very friendly and helpful. Plus the breakfast buffet was home cooked Greek specialties by a local friendly woman- they were all awesome. The selection was extensive and amazing!

I would always appreciate more hooks in the bathrooms