Exceptional hotel. There is absolutely nothing I can fault here. Teda was a wonderful host and played a huge part in making our experience one of the best. She was extremely helpful and accommodating. We had a few occasions where we needed to leave super early (before breakfast time) and Teda was so wonderful to leave us snacks in our room so we wouldn’t go hungry. The hotel itself goes without saying, is stunning, clean and in excellent condition. Such a wonderful stay here. I’d like to thank everyone for their wonderful hospitality and service. It most certainly made it one of the best hotel stays for me. I cannot wait to be back!

Nothing! Everything was perfect. If I was being super picky I would say the stairs to get to the room can ache your legs but that would never stop me from going back to the hotel.

The hotel is well located, beautiful and the rooms tastefully done. Penthouse is incredibly spacious with a terrace that in my opinion has the best view of the harbor. Staff very attentive, they helped with our luggage and other arrangements. Hotel also has good breakfast choices.

Didn’t bother us but the stairs would be a challenge for those with mobility issues.

The hotel is well located, beautiful and the rooms tastefully done. Penthouse is incredibly spacious with a terrace that in my opinion has the best view of the harbor. Staff very attentive, they helped with our luggage and other arrangements. Hotel also has good breakfast choices.

Didn’t bother us but the stairs would be a challenge for those with mobility issues.

We stayed in Suite with Sea View. The location is central, the view is breathtaking. Huge windows, a lot of light. The loft is very spacious and nicely decorated. Breakfast is delivered to the room at the requested time and is quite good.

The parking location is tricky, you have to listen carefully to the instructions from the hotel. It is best to meet with the receptionist before you attempt to get to the parking lot, as they usually suggest.

Having breakfast brought at the room was a treat. The staff always willing to help with the best tips and making reservations for us (their English is excellent) and if there is a grade for hospitality they have the highest score with honors. They have a parking within a few blocks from the property that was very convenient... we left the car parked there the 4 days of our stay. (You don't need a car if you are going to be just in Chania but you'll need it to drive around the island). The views from the room are formidable, you can see Chania come to life in the early morning, the colors of the sea with sunrise lights... I would give a stay in this hotel as a honeymoon gift in a blink! (If you are a grandma like me your grandkids will remember you forever with a smile :) )

Loved the openness of the room yet shades down between beds for privacy. Loved the big window looking out to the water and street. Sat there for hours people watching and the water. Loved the location , close to all the good shopping. Best vacation ever.

Not one thing, our stay was perfect.

Location, space, view and staff especially Teta at the front desk were fabulous. She was extremely accommodating, willing to help in any way and generally pleasant to speak with. Strongly recommend for anyone looking for old Town Chanian charm.

No hooks in the bathroom and bathroom fixtures (soap dish, towel rack) were coming off the wall or needed fixing. These were very minor issues compared to the overall experience.

Such a beautiful, comfortable, 'special' accommodation. We LOVE it at Residenza Vranas!! The staff are friendly, helpful and went above and beyond our expectations to meet our needs. Delivered to our room every morning was a fresh and delicious breakfast with a bonus of a variety to choose from. We absolutely adored our spectacular view directly overlooking Old Town harbour. The bed was SO comfortable.

There is nothing to list here!

Fantastic location. Balcony with panoramic views across the harbour is exceptional. Well equipped suite with cooking facilities and room to relax and entertain.

Requires some maintenance. Outdoor air conditioner unit very loud from master bedroom.

Excellent room and location.

Breakfast was OK, but left a little something to be desired. Parking lot was tough to navigate. Can’t complain too much though, everything else was excellent