We had an amazing stay here! The hotel is absolutely beautiful - great location at the center of the Chania and therefore close to all major sites, restaurants, shops and the local bus terminal for trips. The interior is stunning with lovely decoration, just like you see on the pictures so that you immediately feel comfortable. A big plus was the balcony to relax, read and eat with a view on a beautiful neighboring restaurant. The bathroom looks nice, is clean and offers nice amenities like toiletries, body lotion and local olive oil soap. What’s also a big plus is a fridge and even plates, bowls, glasses and cutlery so that we could organize our own breakfast and eat on the balcony. And all that for a great price for the value you get. The staff was very helpful and kind, so welcoming and they also organized a smooth check-in after their reception hours. They also accommodated our wish for a different room with a lot of kindness. I highly recommend this place and would definitely come back here.

The hotel is beautiful with great location at the Chania. I can easily go to many famous places from here. It’s close to all the local restaurants and shop but very quiet at night so i could sleep very well. The room is spacious, well-equipped, spotlessly clean, all the handles in the bathroom and toilet are completely shiny. In addition, the room also has a lovely balcony for relaxation. A big plus is the bedding is absolutely comfortable. They offer nice amenities like toiletries, body lotion and olive oil soap from a local brand. All that are for a good price for the value you get. The staffs are very kind, helpful and welcoming. They helped me to store my luggages and give a water bottle for free after my checkout. I couldn’t ask for more 😊😌

Nothing

Nikos in the reception was fantastic, recommending places and helping sort any issue we had. The rooms are each different, rooms 23,25 are very nice. Location is at the heart of everything. What return again

If you choose the sleep in the old city, you should remember there is no close parking so you carry your suitcase in the streets and in high season there is no parking at all so you need to park at carffur which is about 20 euros per day. The only problem related to the hotel itself is that they have no place to store your close, only hangers.

Absolutely everything was perfect, from the location to the amenities, the room was perfectly decorated with such taste, and the employees were so kind !

Nothing, everything was actually really good! The proximity of the church and its ringing bells surprised us at first, but they ended up putting us in a good mood.

Super location in the Historic Old Town of Hania. Top level shops and restaurants literally out the door. The bathroom was newly renovated and of excellent workmanship and quality fixtures. We very much enjoyed sitting on the balcony over the square!

Email with lock box location and code for key should be sent at least a day or 2 before check-in. The Email literally posted to my phone as we were trying to enter the hotel at 10:45 at night. Note to hotel: travel and international telephone technology may create delays in "last minute" info transmission. We also had trouble (in the dark) of finding the entrance to the hotel - actual entrance is on the small side street, not the square, so we could have used a very simple location map in the email, since Google Maps kept telling us we were there, but did not specify the "side" entrance. All the adjacent tavernas on the square were closed, all signage was in the dark, so we were very lucky to find a late shopkeeper who pointed out the entrance location.

A well equipped and comfortable room (I think I got an upgrade) on the corner of the building with two balconies. Really comfortable bed. Good shower with plenty of hot water. Right in the centre but quiet too. Great value for money.

Because it was 1st January there were no staff on duty in the hotel, even for check-out the next day, but the access by key box worked fine and communication was clear and prompt.

Large spacious rooms, great shower, spotlessly clean. Small balcony on to the street with table and chairs. Fridge, kettle, glasses and some crockery and cutlery provided. Perfect for own breakfast on the terrace. Central location yet quiet at night.

The aur conditioning did not seem to work properly. Could be operator error though!

Everything was great for us! The hotel was right in the centre of the old town, you could go pretty much anywhere within a few minutes by foot. The balcony in our room was amazing, it looked over a small square and the nearby church. Everything was nice and clean and the people were very pleasant and helpful.

Though it wasn't a problem for me, the bell from the church may be a bit loud in the morning for some people and if you want to hop from the hotel straight onto the beach, this is not the best place for that.

The hotel was a little difficult to find, but once we did, we had no issues. The Room was spacious, clean enough, but a little older. The bathroom had a bit of a sewage smell, and we had a little issue where the water in the toilet kept running after we flushed it, but the staff fixed it. The balcony was the star of the show! I loved being able to keep the doors to the balcony open and hear the hustle and bustle of the street, but the curtain was so thick, it wasn't noisy when closed. The hallway is a bit echo-ey, and the walls a little thin, but we didn't have any issues. The elevator was tiny, but cute, and it got the job done. Lobby was gorgeous, but the lobby bathroom smelled horrible, like someone peed all over the floor or maybe they just have plumbing issues. Staff were nice, but frequently weren't at the desk. It took us a while to be able to check out because there was no one there. But overall, this was a great little hotel that was centrally located. I would stay here again.

Plumbing could have been better, room could be a little more updated. Staff could be more attentive, but overall, they're fine. Parking is virtually non existent around the hotel. We ended up parking at a 24 hour lot outside of old town Chania. It was only about a 10 minute walk, so it would have been a breeze on a normal day, but it was challenging with luggage and cobblestone streets.

Loved being right in the centre of Chania Old Town. Stylishly modernised, spacious rooms with all we needed & a big comfortable bed & balcony with pretty view (room 25) .

Only mentioning this in case it bothers others… the local church bell chimes very loudly (7 & 8) but with a beautiful tone.