Property was beautiful, really clean, close to everything we needed. Was lovely to have some basic items in cupboard and fridge was very helpful. One of the only properties on our whole trip that had laundry facilities and iron and ironing board in room. Would def stay there again and will recommend to friends

Didn’t like that when we arrived we had stairs to get up with big heavy suitcases. When I read up on property it said it had a lift and I didn’t realise there was several properties. I have a bad back and knees and we struggled to get our bags up and down

This was our second stay in Reykjavik Residence. We stayed in the Artisan house. Its so central for everything and easy to walk to bus stops for excursions.we love having the little kitchen, so that you can make tea/ coffee or have the option of a breakfast basket and fresh bread being delivered . There are so many good restaurants within walking distance also. The room itself was always warm and cosy, really comfy bedding and pillows and room service was excellent. We had a never ending supply of tea, coffee pods, milk and juice. There's also a generous supply of L'Occitane toiletries in the bathroom. We stayed for 10 days and there honestly wasn't one thing we could fault. This is one of our favourite hotels and will be back for sure. We have to mention the house keeping ladies especially, our room was spotless and they even noticed which were our favourite coffee pod and gave us extra !

The apartment was modern and really well designed, exceptionally warm, and perfectly located in the heart of the city. There was milk, orange juice, and cereal in the kitchen for us when we arrived and the property left free drink vouchers for guests who made environmental cleaning choices. We could also see the harbour/mountains from the windows in every room and there was a nice display of information in the building about how it had been used in the past (as a printing press etc). Would stay here again for sure.

There's no parking, but parking is rare in Reykjavik, so this wasn't a major issue.

The Reykjavik Residence Hotel was exceptional and I can’t rate it any higher. We had our room upgraded and we stayed in one of the two bedroom apartments. The property was phenomenal, all amenities, finishes and quality of the room was to the highest level. The breakfast box was to the highest quality and the room was cleaned every day. The beds and bedrooms were very comfortable and the bathroom and kitchen were clean and modern. You couldn’t ask for a more central location and amazing staff at reception who couldn’t do enough for you.

No complaints - exceptional property!

The place was impeccably clean! It was well stocked and had everything you could want for a trip to Iceland. Rooms were a little tight for luggage, so we left that in the living room. From dishes to washing machine soap, the place was great.

The host would put bread in the home every morning. In order to do that they came into the home. It was a little creepy to be up to use the restroom and have a stranger in the hallway. I would prefer to go without the bread and not be scared in the morning. The road was not cleared of ice, so getting the luggage to there was tough, especially in the dark after traveling all day. The handclap was only water which is a bit strange.

The location was perfect. 5 min. walking distance from the main church and attractions (10 minutes from Harpa Concert Center). The hotel staff was incredibly helpful and accommodating. Anne coordinated several ways of transportation to Hvammsvik baths (one hour from city) and ended up helping us arranging car rental. Her insights on logistics and prices were invaluable. On New Year's Eve, we were pleasantly surprised to find a bottle of sparkling wine and chocolates in our room.

We really liked this apartment. It was very well located, close to lots of restaurants and a supermarket. An easy straight 15 minute walk to the harbour area (great for boat trips), all of the main attractions were nearby as was the main bus station (great for coach tours and airport transfers). The apartment was new, spacious, warm and we even managed to link our Amazon stick to the TV. Wi-fi great, shower amazing. Everything we wanted.

There wasn't anything that we didn't like.

It had a balcony that allowed smoking. Location was good. Almost fully equipped kitchen. Branded toiletries

The way the property was listed was misleading. This property address is the reception. It has 10 properties scattered nearby. Some 100m away and others like none was 400m away. So the listing confuses anyone trying to book the property. Also, the pictures shown are for all 10 properties, which again as misleading. The Downside to the scattered property is, after check in, you will need to drag your luggage 400m in the cold. They should at least provide a luggage drop off service for such properties

Lovely room, separate bedroom to sofa bed and kitchen. The room was lovely and clean and offered much more than expected. Great location. Was lovely and light due to all the windows in the property, very cozy compared to the cold weather outside. Will definitely stay here again on our next trip to Iceland.

We stayed in room 906 which was thankfully located inside the building with the reception. Other guests had to take their luggage off to other buildings in the area upon check in which can be frustrating especially when the weather is bad. We really enjoyed the suite as it allowed us to cook breakfast in the morning. The room was quite toasty when the radiators were on and we had to open the window and door a fair bit to keep a bit cooler. The location is perfect. Just a few minutes walk to bus stop 6/9/14 to catch the buses to go on the tours. Lots of shops, cafes, restaurants in the area. We highly recommend Tides, Sumac, Kol and Lava at Blue Lagoon. Before our arrival, the hotelier provided a link to booking tours which was very useful and they were very helpful in booking activities and allow us to sort out our cancelled flights due to bad weather. They also provided us with tea/coffee, juices, cereal and milk each day.

When the weather is freezing with rain/aleet/snow the road outside the reception can become like an ice rink and it can be quite tricky to get into the building. I would suggest adding a coat rack at the door as well or some hooks on the wall.