The hotel is close to bus stop 9, a popular pick-up/drop-off location. Also, close to many restaurants, pubs, supermarket. The rooms were super quiet and beds were comfortable. The rooms were warm enough even with heaters off and window open. Variety of breakfast was good too. Staff was helpful and friendly.

Probably it is an icelandic/nordic thing but I found the lighting in the room a bit low. Interior is black too and with days being short during the winter time, it is mysterious :) not complaining though but providing info to the other travellers. Really nothing to complain about this hotel...

Comfortable beds, good shower stall design, lamp in middle of bathroom mirror was quite effective! Stand plus sufficient clothes hangers. Kettle in room with instant coffee and tea bags (plus sugar and creamer). Location in downtown, close to shopping area and attractions. Free parking (garage and open lot). Breakfast was substantial with Icelandic options (herring, fish oil, skyr yogurt, chia pudding, oatmeal, lots of different pastries, waffle maker, cheeses, pork/turkey slices, juices, etc). Reykjavik Kitchen, #1 on TripAdvisor, is 600m/6 mins walk from hotel. Reservations highly recommended as it’s very popular.

Coffee is weak (not enough beans, watered down?)

Great location could easily walk everywhere. Hotel rooms lovely, very clean and bed/pillows extremely comfortable. Staff so friendly and helpful especially receptionist Monica and 2 other ladies who went above and beyond to assist when i missed my pickup for tour (didnt realise i had to get on pickup bus to main bus terminal to join tour and was waiting for tour bus to arrive at stop). Within minutes they had every thing sorted and trip rescheduled. Great continental breakfast. Fill water bottles for you each morning. If you have to leave for tour or airport before breakfast starts they have coffee and croissants available in the lounge.

Nothing

Well located - all of the hotspots are within 10-15 minutes walk. Plus there are great bus routes to downtown Reykjavik if you’d rather not walk. Nice Nordic vibe in styling. Comfortable rooms, with sufficient storage and hanging for a few nights stay. Spacious wet room was ideal for my disabled partner, with a great shower and lots of space. Friendly and helpful staff, well organised breakfast. Comfortable sofas in lobby/lounge where drinks can also be ordered. Good black out blinds - vital in Icelandic summer! Fantastic car park.

Lack of ventilation. Only a very small window could be opened. A small fan was kind,y provided on request, which helped but maybe these should be provided as standard?

Central location, close to restaurants, supermarkets and places to visit in the capital city, complimentary parking (although with a limited number of space), friendly staff, clean and cozy room, excellent breakfast options

It’s not something I dislike but for future customers to be aware: the parking space is limited. Even for May, there is a possibility of insufficient parking space depending on the number of cars on that day and the time returning to the hotel. But the hotel staff were very accommodating and helpful to assist the customers for a solution.

The breakfast was amazing, huge selection of items.. absolutely loved it. Coffee was wonderful too. Location is great, not too far from the attractions and just 1 block away is a convenience store with food and more.

Wouldve loved a mini fridge to store items and an ice machine nearby. Otherwise everything else was amazing.

There was very nice variety to breakfast and good quality. Staff were fastidious about clearing away used dishes and about replenishing the buffet. Staff were patient and professional. It was a busy time with at least a couple of tour groups in residence. Although on the outer edge of downtown, everything was still quite walkable. City buses were very close, and the airport bus was only about a 25-30 minute walk away. I had requested a quiet room, and was provided with one!

Nothing really!

Breakfast was included and it was delicious. The parking beneath the hotel was brilliant and so handy for getting suitcases up and down in the lift. You can park outside on the slope or in the outside car park while you check in but when you have your keycard you can use it to open the shutters behind the hotel and park in the underground car park. Location of the hotel was great.

There could be more vegan options at breakfast. Everything is styled to be dark grey, the rooms are a little too grey for my taste, i wouldnt want to stay in the darkly decorated room too long.

Location was great for walking around city. Breakfast delicious with wide variety. Staff friendly and helpful. Convenient grocery steps away.

The room was quite hot the first night. Asked for a fan and was better second night. The bed was ok. Hard.

The hotel is centrally located with everything within walking distance. The room was modern and luxurious. Also, it was on the top floor which gave us access to a huge shared balcony with views of the city. The bed was big and comfortable. There is a free parking lot underground and some parking spaces outside, something that not every hotel in the center offers. The breakfast was abundant and tasty, and a bonus was the waffle station.

Nothing!