Everything was top notch. This is our 3rd or 4th family-stay in here and definitely won't be the last. Room was comfy, spacious, clean and silent. Reception was very friendly, quick and to the point. Wifi was working fine. TV channels were great comparing to competition. The bed was large and incredibly comfortable. The water pressure was great, and bathroom amenities were excellent. Loved it all!

If I must say something negative (although I really don't want to, because this is a great hotel), the breakfast may be a bit cheaper. £25 per person is a bit high in my view, comparing to an M&S English breakfast for £10.

The Hyatt Regency is next to a large mall and within a 10 minute walk to the London Stadium (formerly Olympic Stadium for the 2012 Olympics), so all the modern conveniences were available. The front desk/registration was on the 3rd floor, with Hyatt Regency rooms on floors 4-8 and Hyatt House rooms on floors 9 and above (street level entrance had the bellman's desk/luggage storage). Full buffet (and yummy) breakfast was served (on the 3rd floor with an outdoor area available) for those who opted for the breakfast option.

While we chose the hotel for its location to the London Stadium to watch a football match, we didn't like having to walk the long way back to the hotel (crowd control to get to the train station). We wished the hotel would work with the authorities to allow those with a hotel card key to be able to walk directly through the mall and to the hotel.

Hotel was In an excellent location, bed was super comfy and hotel room was exceptionally clean. Bathroom was lovely really nice shower. Big tv and plenty of amenities like tea bags and such provided. Staff were pleasant and made sure to ask if we’d had a evening on return to the hotel and guided us to reception on arrival.

They make you pay £100 deposit on arrival which you get back but they didn’t make this clear when booking. Cannot open window in room meaning room is completely air conditioned for temperature which made our throats dry when waking up in the morning

First time visiting this Hyatt, don't be fooled by the sat nav. When you come out of the tube station. The hotel is literally in the Westfield shopping center with its entrance next to the eating arena. It's not the best looking hotel from the outside but once through the entrance your be met by the friendly concierge. Where you will take the lift to the 3rd floor. There you are met by friendly front desk staff and given your keycard to your room. The hotel is beautifully decorated throughout. We stayed one night to see Abba Voyage which was a 10min journey by taxi. The concierge guys sorted our taxi out there and back. The room on the 8th floor had an extra large bed and for first time ever decent pillows!! it was quite and you were able to open a window. Bonus on a hot day. The view we had was residential flats but ive had worse. The breakfast was beautifully cooked and had good selection of cooked and continental. Due to the hot weather we sat in the large outdoor seating area which is a nice addition to the hotel. If you love to shop and eat this is a good hotel for just that. Good access to the rest of London via the tube.

Nothing except maybe more bottle water in the room.

We’ve stayed here before and the location is amazing to visit my daughter at university. The last visit we encountered a ripped duvet cover right in the middle of the duvet on arrival which was promptly replaced. So the service is very good. This time the hotel was amazing and the breakfasts are fantastic. Thank you

I say the only things I didn’t like about this hotel was that the lovely chair in the corner of the room was tatty and the seem split and looking ripped plus some obvious places to clean need cleaning. My wife moved the stool to do her makeup and there was a hairball the size of a flattened wig under it. Maybe they need to address this and move some objects to vacuum underneath.

30 steps from shopping arcade and restaurants (but hotel very quiet). 20 mins easy accessible walk through Olympic Park to ABBA venue. Numerous lifts to get you to your floor/room. Conceige for bag drop-off. Lovely breakfast - excellent choices. Room heating easy to adjust, very comfy bed, decent sized TV, liked the robe and slippers. Iron+ board, hairdryer, fridge (no contents) also provided. Rooms well sound-proofed. Staff very friendly and helpful. Breakfast £20 each, if booked day before. Bar area stays open late for alcohol and hot drinks.

Bit mean with tea, coffee, milk sachets in room, though did eventually bring more when asked :) Online couldn't book a double room with a double sofa bed for more than x2 persons! Hard to get through to hotel directly (managed it eventually) and booked x4 into the aforementioned room...

Rooms were very clean and the shower was really powerful. The bed was very comfy. The location was perfect for our trip to West Ham game. Check in was easy, we got early access to the room and the public spaces were well laid out and very clean and modern.

No robes and nothing in the minibar was unexpected for the price of the room. The Olympic Park view we specifically paid more for was a small sliver of the West Ham stadium and mostly just apartments. We went for a nightcap at the bar, waited for a long time for someone to come over with a menu or to even acknowledge we were there. Finally I went over to the bar, only for it to be made out I was in his way. Not good customer service.

One of the cleanest places I’ve stayed it, you are greeted when you come into reception and they even press the loft buttons to help you. Absolutely amazing stay, in the perfect location in Stratford, you don’t even need to leave Stratford as Westfield mall has everything you need!

No windows but the aircon is amazing so you don’t even need it anyway! The price is a bit high paying £169 for one night but after having stayed in an Airbnb from hell, the price was well worth it in the end after having stayed here before I knew we wouldn’t have any issues!

The front-of-house team member, Jay, was excellent, very welcoming and accommodating. My parents were concerned about atmospheric noise on a Saturday and they put them in a quiet part of the hotel. The breakfast selection and quality was also great. Bed was super comfortable. Would highly recommend it to other travellers, just be mindful that the location is very much 'in the thick of it', i.e. attached to Westfield with all the bars / restaurants in close proximity (which is obviously great if that's what you want but a bit of an overwhelming approach to the hotel / not a very peaceful area if that's not what you're after).

I ended up being upgraded having initially been offered a room with a wet room which I declined. i was late checking in so disappointed that the room i had booked was not available as booked but then pleased with the upgrade to a suite. The room was clean and very comfortable, although the coffee machine did not work and the room had no towels (this was quickly remedied by reception. The restaurant was still open despite the time. The service was great and getting a salad was no trouble at all. The breakfast was good - lots of choice and good food (despite bing a buffet).

The reception process could have been better. Asked twice for a VAT receipt and ended up having to email in after the stay.