I very much liked the hotel's location within very short walking distance to the SFO airport train station and Union Square. The San Francisco cable car is literally around the corner at the end of the building and the tram station is behind the block. When it comes to convenience, Hotel Abri Union Square is unbeatable. There also several eateries nearby. The reception team was warm and welcoming and the room was comfortable and clean. Wi-Fi was great, although you have to connect afresh every time you return to the room. The welcome gift tote bag with a bottle of wine was the most pleasant surprise.

Toiletries were not regularly replenished and I had to specifically ask for them one morning. On checking in I requested my room to be cleaned daily (without replacing bed linen a towels - I consider myself an environmentally conscious traveller but don't like an uncleaned room), but it wasn't made up at all one of the days. I wasn't happy with that. An apology was offered when I expressed my unhappiness.

Location close to shops and restaurants, very good value for money, rooms were clean and nicely decorated.

Reception staff although accommodating lacked warmth and did not seem very welcoming. I can't recall seeing them smile. Also I was not happy to be asked to pay 300 USD fo each for the 6 rooms that I booked thru Booking.com. it's the first time I've been asked to do that. And then when I expected to get my deposit back after check out I was told dismissively that it will take 10 to 15 days to be credited to back to my account! When I booked i was not informed that a deposit is required.

This is the second time i stay at Abri! Highly reccommended as its located at the best area of San Francisco. Every single shop just a step away! Not only, all kind of restaurants , cafes are just a step away. High end brand shops like Louis Vuitton and Chanel are also a 3 minute walk! Customer Service at the reception gave us the best experience as they were always helpful and whilling to answer any questions. Also we were given a goody bag upon arrival! A bottle of wine , nachos and 2 bottles of water in a nice hotel backpack. Would definately choose Hotel Abri again when in SF. All kind of transportation to get around the bay area is just a step away! Looking forward to visiting again!

Carpets and furniture a bit old.

Great hotel off the main Market Street in downtown San Francisco. Very central to main attractions and public transport. Clean and tidy. Good bed and pillows. Quiet. Nice reception area to sit and plan things.

Water saving initiatives mean that shower heads and sink taps are a bit weak. The hotel takes a security pre-authorisation of USD 500, which is high given that there is no hotel bar, restaurant or room mini-bar at the hotel to settle on check-out (these authorisations can take a while to clear in the US).

Location was perfect for our week long stay. We didn't rent a vehicle, so having the Metro stations 1 block away was excellent. The staff were friendly and helpful. It was quiet, for the most part. A few blocks away are quite a few homeless, but Never had Any issues, or felt unsafe. I recommend this hotel for the location and comfort.

No microwave. Usually have leftovers from meals, but no way to reheat in one's room.

Location is brilliant. I felt safe in the city. There is some homeless issues in San Francisco, but I did not feel unsafe at all. So you will see a few people, but this did not impact may stay. Price was brilliant, staff where great. I had to pay for early check in. I know others have been given this free, but I didn't mind paying as we where very early, so I thought they were really accommodating ! We where also given a nice welcome bag - which I was not expecting !!!!

No issues !!! Was fantastic !

Conveniently located near the Bart station, cable car and Union Square. Neighbourhood felt safe to walk around and has conveniently located groceries and eateries. The room was comfortable, and had all the basics you need.

The front floor requires to be unlocked (by reception) before you can open the door. It was just something I noticed the first time and saw others have the same issue. A sign would've been nice cause the number of people that would pull, then push the door, was so easily avoided.

Location is fantastic, just a block away to the famous SFO cable car. Check-in staff was warm, helpful & is available 24hrs. Room was clean & well equipped. Welcome kit (water, wine & snacks) was an add-on surprise! Secure entrance to hotel lobby, only key card accessible, helps keeps unwanted strangers out. Rental car pickups are a block away, hardly a 2-3mins walk. Will highly recommend to any tourist looking for a short & convenient stay.

Room was a bit small but excellent value for the price & location!

I travel for work and key for me: 1) Hot/great shower, 2) Comfortable clean bed, 3) Friendly and helpful staff and 4) Easy booking and change of booking.

There was a general decline in the area in San Francisco, not as clean and homeless in vicinity, it's nothing to do with the hotel.

When you arrive, they provide a goodie bag with some water, wine and chips. Nice touch.

They should’ve pointed out that if we wanted our room cleaned that we would need to request it. They also could have told us that if we were across the street to the restaurant that we would get a 10% off.