Old building exterior is impressive and tall with rooms corridors in oldy worldly decor but updated lobby areas, quirky design. Comfy mattress and pillows and liked the decor and fixtures of the bathroom traditional period features. The on the go style breakfast works well we enjoyed the pastries thanks! Thank you for offering black tea also. Our room had a slight city view and pool from neighbouring hotel (we stayed there too) and was surprisingly quiet. The fact we are UK guests is not why we stayed though 😄

The heating clunked a little in the early hours and water took a while to get warm for showers but I would say to expect this for a building over 100 years old same for the slow lift, the stairs take a bit of work up to the top, the bath was nice but small even for me deeper than other shallow style baths in other hotels though! Mugs in the room would be nice for a boutique style hotel. The main room light is a fan light which was too bright but other lamps fine and a nice mood. The sprinkler was covered with a bag we reported it..

The ceiling fan worked great (especially good since there was no air conditioning and San Francisco was experiencing a heat wave). There was nice sized closet with room for luggage to be open. The bar/lounge downstairs was a nice place for a drink. It is very close to a good brewery/restaurant as well as the cable car.

It was a bit noisy at night (could have been the protesters at the hotel chain nearby). We were on the 8th floor, and there is only 1 elevator so at times there was a wait. Breakfast was an added fee that was not optional, and wasn't all that great (donuts, etc). Not sure if lack of A/C in San Francisco is standard, but it wasn't something we were expecting, but again we weren't expecting the weather to be in the high 80s either.

My wife and I were enroute from the east coast to New Zealand when a flight cancellation forced us to get a room in San Francisco for the night. We were skeptical of the relatively low price for a lodging near Union Square, but rolled the dice anyway. What a pleasant surprise! Counter staff were very friendly, the lobby/lounge was very welcoming, and the room was immaculate. Only a short walk from the King George and we were at Union Square; various cafes and eateries were within five minutes on foot. Our stay set us up well for a very pleasant day of exploring downtown before flying out for Auckland.

The room could have been a little larger, but this is par for the course at vintage hotels in San Francisco.

The location is close to BART and MUNI and where I needed to be fore work. The room is a nice size and very clean.

One slow creaky elevator, narrow spiral staircse makes it hard to take the stairs and carry bags at the same time, mattress and pillows adequate but not great. The shower gel pump didn't work. I couldn't get the captions to work on the TV. No protein available in the free breakfast, But I like this place. I like it better when it's $110 a night than when it's $200 a night.

The room was very quiet and the bed was very comfortable. It seemed like they had just replaced the mattress. The bathroom was very clean and updated. I especially liked the water station downstairs.

I would recommend replacing the carpet, adding a little more counter space in the bathroom, adding a desk lamp, and reading lamps on each side of the bed. The stairs are very narrow, but the elevator worked well and was very fast.

The location was excellent, within walking distance from the train, cable car, good restaurants, and Union Square. The staff was friendly and prompt to help. The room was a decent size, the bathroom was clean, with hot water, and had the basic amenities. Wifi worked ok for my needs.

The elevator is small and the rooms had carpet and seemed a bit old. Also, the windows let a lot of city noises pass, and having a big glass window on the bathroom was not the most comfortable thing - even with curtains I felt that maybe a window film would be a great addition to improve the privacy.

Exceptional stay. Staff were welcoming and helpful and rooms were comfortable and clean. Fantastic location. Walking distance to union square and to the F cable cars that take you to fisherman's Wharf and back. Great value for money. Big thank you to Carlos for going above and beyond for us.

Unfortunately the homeless epidemic is very real. Don't let this discourage you from coming to San Francisco. It's everywhere and while it can be a little confronting, be assured that the hotel is very safe.

Excellent location close to BART (Powell Station) and other public transportation. The staff was great; clean and comfortable room; breakfast with coffee/tea, pastries and fruit; stylish decoration

My room didn’t have a refrigerator, but I think this can be asked at the moment of the reservation or before arrival

I thought I was getting more than what I’m paying for. I was truly impressed by Jay Licsi’s hospitality. He did everything he could to make my stay more comfortable as I was getting ready for auditions. He assigned me to an empty floor, so I was the only one on the whole floor. I could practice for my audition in my room and save lots of money to rent studio outside. I almost felt like I made a friend/supporter for my acting career in SF. I am willing to go back to stay.

I wish slippers are available.

Very quaint and unique. Enjoyed the historic vibe. And the lobby was set up well with lots to do. But the biggest standout was the staff. Super helpful from helping find a good restaurant to helping with printing some important documents.

Having only one small elevator was the only drawback. But not a deal breaker.