Good facilities, friendly staff, easy access.

I made enquiries re Shuttles fro Dulles airport and was advised these were not available but I did not get information that the Shutte was available from Regan although it is advertised in your web-I though one step more like, 'not available but a shuttle from Hilton Hotels regularly calls at arrivals at a special shuttle stop point' would have been handy. I have stayed at other Hilton Double Tree sites, US and Australia, and found the chain always value and the cookie is always apprectable.

The staff were amazing. Had some difficulty with the parking since we’re moving states and had a 5’ x 8’ uhaul trailer with us but the security helped us find a nice and safe parking spot to ensure our uhaul’s safety. everyone was super nice, even the concierge was extremely helpful in showing is where the metro was. All in all a great experience! the hotel also was like 2 blocks away from the metro so that made commuting to explore washington dc very easy.

I absolutely loved the facility. Its beautiful with gorgeous views from the balcony.

I was contacted the morning of the reservation saying I needed to pay on the spot or my reservation would have to be canceled. I was not prepared due to packing and getting my child settled before my departure. Very inconvenient seeing as though my reservation said pay upon arrival. The representative Marcus said he was the supervisor and was rude and not understanding. I would have also liked the option of getting an additional blanket for my stay. I was told that was not doable.

All information regarding entry into the main entrance, the parking garage were omitted upon booking the room. Clarification about using the key card upon checking out was not fully explained as well. The signs in the hotel are misleading as well. There is a sign in the lower lobby stating that there is a swimming pool on the 14 the floor, and this pool does not exist. Things need to be explained in greater detail for new guests.

The staff are very friendly, we like the area and that it has onsite parking available, for $45 a night, which is very reasonable for DC.

It’s not that we didn’t like, it’s just starting to show some wear and tear in the rooms and the “sidewalks” around the carport area out to the street needs an overhaul. It’s very narrow and uneven.

Location was superb, just outside the pentagon. Staff was very sweet and helpful 😊. They give you bottles of water once you check in and fresh biscuits which were delicious. Room was very clean, had AC, mini frigde, hairdryer bathshop Shampoo etc etc....

Didn't like the late Check in - 4pm. If you request an early Check-in, they will charge you $30, even for 1 hour early which is pricey for nothing.

Room had nice views of the DC skyline, including the Capitol building & Washington monument. It was very easy to get Downtown as Pentagon City metro station is only around a five minute walk from the hotel, and it's 2 stops to get into DC. The hotel is in a nice walkable area with lots of coffee shops/restaurants and the Pentagon City mall a short walk away.

The breakfast was fine but nothing special. If you like your coffee strong, you might want to get one elsewhere.

Was great location. Accessible. Staff was friendly & very helpful. Food in The Cafe was very good.

Really needs to be spruced up in lobby area. Laminate coming off of table, marble tables cracked. I the smell of marijuana reeked in the hallway to our room, elevators, lobby & outside the door on LL where you pull up & unload/load luggage. If there is no smoking in the room that should mean marijuana also.

We were given a free upgrade to a Jr. suite, The Lobby Bar food was excellent. The staff was excellent. The cookie given to us at check in was delicious. The location was perfect for the Armed Forces Challenge Ride.

The price for parking is way too much. Our free breakfast was taken away when our room was upgraded. The price for the buffet breakfast was overpriced .

The location was perfect. Close to malls, shopping areas, and restaurants. Scenery from the hotel of DC was beautiful.

Our room did not have a microwave. It was an older hotel and I thought the rooms rate were a bit pricey compared to others. It’s an OK hotel but I will be finding another hotel upon our return due to the room size/no microwave inside of room.