The hotel is in an exceptional location, right in the heart of everything. The staff is very kind and attentive and the property has been in the family for several generations. I like the small family-owned feel of the place. The rooms have nice windows overlooking the street and it is a great view.

Leaving the keys behind is a bit of an inconvenience but I didn't mind it. If you go out late at night when the desk is not staffed I would worry about someone taking it, but we were not out late so it was not a concern. The rooms are nice, it is more of an antique feel instead of modern but the bathrooms could stand to be updated. Lastly, rules about turning on and off the AC were a bit surprising, usually if you pay for a room in a hotel you expect to be able to use the AC as you like. Despite this, the stay was still a positive experience

Outstanding location — as central as it gets! Just meters from the Medici Chapels and only a short walk to both the Duomo and the train station/tram to the airport. Surrounded by great food options (don’t miss Mercato Centrale!). The room was clean, the bed was comfortable, and the bathroom was spacious. All the staff were friendly and welcoming. And the best part — the price was very reasonable for such a prime location. Absolutely recommended!

No complaints — you can't expect anything more from a 2-star hotel, in our opinion Lorena even exceeds expectations. Just two small tips: if you have long or thick hair, consider bringing a backup hairdryer (the one provided works but is a bit weak), and if you're a light sleeper, you might want to bring earplugs since the hotel overlooks a lively piazza. That said, we had no problems and slept very well.

It is family owned and the staff were super sweet and friendly. It was also a fantastic location as it’s only a few minutes from the main train station and also in the historical center of Florence. I was a young female solo traveler and I felt very safe in my accommodation.

There was no hairdryer in my room that came with a private bathroom, but I wouldn’t consider it a problem with the accommodation. 😂

I recently stayed at this hotel in Florence and was impressed. It's a fantastic budget option, conveniently located near many of the city's top sights. The staff were very accommodating, offering a late check-in and even upgrading our room to one with a private bathroom. At check-out, they kindly held our luggage until 5pm, which was a huge help. Overall, I highly recommend this hotel for anyone looking for a comfortable and affordable stay in Florence.

Very central location to get to all of the tourist attractions. The staff were very friendly. I was concerned about the shared bathroom however it was very clean and had no problems. I had a great view out of the room onto the street. The hotel is situated on a street with a couple of restaurants so it was a little noisey however the windows sealed the noise out quite well. If you’re a light sleeper I’d recommend bringing ear plugs.

Excellent location in walking distance from the train station (even with luggage). Very close to all the sights of Florence and the central market - a bonus we did not know about. Staff were very friendly and able to provide advice on the local area. Rooms were clean, comfortable and a good size. Decor was very retro which adds to the experience.

One flight of stairs before you can use the lift but this was my experience all through Italy.

The vintage Italian building, excellent and convenient location, friendly helpful and nice local staffs. Shared bathroom is much better than we expect as not crowded booked. The hotel is in the center of the tourist attraction, above restaurant and bar. But it is very quiet at night thanks to the double glass window. Steps on ground floor is a bit troublesome for me as I carry big luggage. But the staff offered to bring it up and down for me. Really grateful.

Too short stay for us this time. Check out time is a bit early.

Central location - very close (walking distance) to the main attractions in florence. Very friendly staff, spacious rooms and excellent location with a lot of food and drinks available nearby. The rooms were exteremely tidy and overall it was a comfortable stay. Luggage storage option was available which helped us immensely to travel around Florence without the worry of our bags. I will recommend this to my friends.

Facilities listed in booking.com said it had air conditioning however, it was not ON. We did not need it as it was not that hot. But we had booked this expecting that there will be AC as mentioned in the advertisement

Very central location, walk distance to the main historical points in Florence. Also close to the rail station / tram stop. Staff is very nice and helpful. There was not breakfast included, but this is really not needed, there are plenty of breakfast options in very short distance from the hotel.

Nothing to be mentioned. Room was small, but its normal for such location inside of the old building.

Lovely little hotel close to the train station and the Duomo. The rooms are dated and the hotel doesn't offer breakfast but if you don't mind these things it's a very good choice for a budget hotel. The staff at reception were lovely and welcoming, the room was very clean and has everything you need. The price was very reasonable for such a central location. I would stay here again if visiting Florence

Nothing