Everything was truly wonderful — a kind, warm-hearted place full of human touch. Every morning, I left the key with the front desk before heading out, and always felt welcomed back. The windows are double-glazed and provide excellent sound insulation. After long days of walking, I slept deeply and undisturbed every night. The room was cleaned daily, and the shared bathroom was always spotless. With a sink in the room, simple freshening up was easy and convenient. There’s plenty of storage space, a very handy mini fridge, and wonderfully strong air conditioning — which I really appreciated in the summer heat! The tiny elevator was charming and added to the authentic old-town experience. Thank you for everything! I truly hope to stay here again next time. The most beautiful sunset in Florence wasn’t at Piazzale Michelangelo — it was right outside my window.

This place was perfect for my couple days stay in Florence. The staff are very kind and helpful. I had booked a room with a shared bathroom and they upgraded me to a private bath for only 15 euro. The bathroom was an amazing little space with a matching green toilet and sink. When I arrived early, they let me take a shower and change in the hotel bathroom before I could get into my room. If I go to Florence again, I would stay here!

The shower just has a drain in the floor, so you make a bit of a mess when cleaning yourself. There are also mirrors everywhere, which isn't terrible but sometimes I don't feel the need to see all of myself.

The location of the hotel is great right by the Medici chapel, the room we had had a great view, staff was very friendly. It’s family owned so they take care of you, beware to book a room with a bath, otherwise you will share. On that subject it’s a very small bath so just be mindful if you are someone big.

The only thing that I did not like is that the hotel closes from 2am to 6am, it happens to us that we were out having drinks and had to cut it short so we could meet the curfew, I mean we are on vacation so why should I worry about that… so that’s a big no no.

The hotel is in an exceptional location, right in the heart of everything. The staff is very kind and attentive and the property has been in the family for several generations. I like the small family-owned feel of the place. The rooms have nice windows overlooking the street and it is a great view.

Leaving the keys behind is a bit of an inconvenience but I didn't mind it. If you go out late at night when the desk is not staffed I would worry about someone taking it, but we were not out late so it was not a concern. The rooms are nice, it is more of an antique feel instead of modern but the bathrooms could stand to be updated. Lastly, rules about turning on and off the AC were a bit surprising, usually if you pay for a room in a hotel you expect to be able to use the AC as you like. Despite this, the stay was still a positive experience

Outstanding location — as central as it gets! Just meters from the Medici Chapels and only a short walk to both the Duomo and the train station/tram to the airport. Surrounded by great food options (don’t miss Mercato Centrale!). The room was clean, the bed was comfortable, and the bathroom was spacious. All the staff were friendly and welcoming. And the best part — the price was very reasonable for such a prime location. Absolutely recommended!

No complaints — you can't expect anything more from a 2-star hotel, in our opinion Lorena even exceeds expectations. Just two small tips: if you have long or thick hair, consider bringing a backup hairdryer (the one provided works but is a bit weak), and if you're a light sleeper, you might want to bring earplugs since the hotel overlooks a lively piazza. That said, we had no problems and slept very well.

It is family owned and the staff were super sweet and friendly. It was also a fantastic location as it’s only a few minutes from the main train station and also in the historical center of Florence. I was a young female solo traveler and I felt very safe in my accommodation.

There was no hairdryer in my room that came with a private bathroom, but I wouldn’t consider it a problem with the accommodation. 😂

I recently stayed at this hotel in Florence and was impressed. It's a fantastic budget option, conveniently located near many of the city's top sights. The staff were very accommodating, offering a late check-in and even upgrading our room to one with a private bathroom. At check-out, they kindly held our luggage until 5pm, which was a huge help. Overall, I highly recommend this hotel for anyone looking for a comfortable and affordable stay in Florence.

Excellent location in walking distance from the train station (even with luggage). Very close to all the sights of Florence and the central market - a bonus we did not know about. Staff were very friendly and able to provide advice on the local area. Rooms were clean, comfortable and a good size. Decor was very retro which adds to the experience.

One flight of stairs before you can use the lift but this was my experience all through Italy.

Very central location to get to all of the tourist attractions. The staff were very friendly. I was concerned about the shared bathroom however it was very clean and had no problems. I had a great view out of the room onto the street. The hotel is situated on a street with a couple of restaurants so it was a little noisey however the windows sealed the noise out quite well. If you’re a light sleeper I’d recommend bringing ear plugs.

The vintage Italian building, excellent and convenient location, friendly helpful and nice local staffs. Shared bathroom is much better than we expect as not crowded booked. The hotel is in the center of the tourist attraction, above restaurant and bar. But it is very quiet at night thanks to the double glass window. Steps on ground floor is a bit troublesome for me as I carry big luggage. But the staff offered to bring it up and down for me. Really grateful.

Too short stay for us this time. Check out time is a bit early.