Location is great although at a traffic intersection so sometimes noisy. I loved the breakfast room and loung area. Beautifully restored rooms. Staff is very pleasant and accommodating.

The address is not what shows up on Google so you have to call them to find the front door. It was difficult to get a sense of the overall space as only one of 3-4 floors is dedicated to the hotel. The elevator is VERY slow and stairs are steep and long. The guestroom decor was odd....some old furniture mixed with new but not in a consistent manner. The "loft" style interiors were hard to navigate. Lighting was difficult to manage and understand which switch pertained to which room/light fixture.

We recently had the privilege of staying at this exceptional hotel during our honeymoon, and I can confidently say it exceeded every expectation we had. The hotel is beautifully located in a historic building with elegant architecture that created the perfect romantic atmosphere. The service was outstanding from start to finish. Andrea at the front desk was incredibly helpful during check-in, providing excellent local recommendations and even calling to check on us when our train was delayed. The front desk lady (whose name I regret not asking for) during checkout was equally thoughtful, asking if we needed extra time to rest after checking out. From the moment we made our reservation to our final farewell, every aspect of our experience was nothing short of extraordinary. The breakfast service was consistently excellent, thanks to the warm and professional staff member who managed this area. Her daily smile and enthusiastic greetings created a welcoming start to each day. What particularly impressed us was her attention to detail - by our second morning, she had already remembered my preference for iced American coffee. This level of personal service made us feel truly valued. The hotel surprised us with complimentary wine and congratulations for our honeymoon, which was a lovely touch. Our room was absolutely perfect - beautifully appointed, spotlessly clean, and very comfortable. I've never experienced such personalized, caring service at any hotel. The staff genuinely made us feel at home while ensuring every detail was perfect. We will definitely return and highly recommend this hotel to anyone looking for exceptional hospitality.

This place truly stands out with its exceptional service, clean and comfortable rooms, and a warm, welcoming atmosphere. Whether you’re traveling for business or leisure, the staff goes above and beyond to ensure a relaxing and enjoyable stay. The location is also perfect — close to key attractions yet quiet enough for a peaceful night’s rest.

A few things could definitely be improved. There was no assistance with luggage upon arrival, which was inconvenient. Also, basic amenities like a toothbrush were missing. The in-room TV didn’t allow app downloads or support AirPlay, which limited entertainment options. A few upgrades in service and technology would really enhance the guest experience.

I loved the breakfast buffet - the variety of sweets and proteins was excellent. I especially loved having the ability to make fresh fruit smoothies. The service there was superb and the breakfast area and lounge with the relaxing music in the background was lovely. The hotel's location on the river and near the St. Regis ballroom where I was doing a dance competition was top notch. The rooms were a nice combination of modern aesthetics mixed with a nod to the historic charm of the building and its architecture. We loved the unique design of each of our rooms!

The only improvement I could suggest, specific to my situation, would be to have brighter lighting in bathroom area. (Since I had to do performance makeup, I set up my makeup area on the desk near the window.) At the end of the day, it was completely fine, and really everything was wonderful.

What a last-minute lucky find! I'm normally a Marriott guy using points where I can, but Florence doesn't have many affordable options. I'm glad they didn't because discovering this place was such a win for my short trip to Florence. The ceiling of my room looked like the Sistine Chapel! The history behind this place is incredible and just eating breakfast in the grand room was like eating with royalty. If you want an affordable place to stay in Florence with some character that's close to just about everything then I recommend this place!

Nothing really. Overall just a great place to stay.

The building was incredible, and the room was spacious, full of character, and very comfortable . Breakfast was wonderful with lots of choice. The venue is just a short walk from attractions such as the Ponte Vecchio. I have never received better customer service than at this accommodation. Our travel was delayed, but the staff communicated with us via WhatsApp to reassure us that they would be there.. Despite official closing time for arŕival being 8pm, they waited until midnight to greet us. Nothing was too much trouble. There was even a glass of wine available on arrival.

I cannot find a single fault with the hotel.

This property is absolutely stunning. The location is an easy 10-15 minute walking distance from many of the major historical landmarks in the city. The element that really set this place apart for me was not only the gorgeous property and spacious room, but the customer service. Believe me when I say that this staff goes above and beyond to make sure you have a wonderful stay. If I ever visit Florence again I wouldn’t stay anywhere else.

NA

it was the greatest place to stay for the value! Our amazing and elegant breakfast was included with the cost of the room. The room was so spacious, clean and elegant. The bottom floor had a large living space with a toilet including a bidet, a walk in beverage room as well on the same floor. The stairs led up to a very large bathroom with shower. Our bedroom had a comfortable king bed overlooking the downstairs. The room was cleaned daily by Tiffany with clean sheets and towels. Every morning Bandara prepared our cappuccino as we went through the buffet of delicious breakfast items. We sat in an elegant dining room with tablecloth and table setting. It is a five Star hotel for the price of a four star.

Everything was perfect.

Tha Location, The Staff Superier can,t express how cooperative, cheerful and welcoming they were. I thank them all.The hotel I recommend For those who like the heritage ، not recommend for pepol looking for luxury hotels. great experience for all my family .

the Noisy out side the hotel . becuase The hotel building is old style and not insulated. but was not big issue.

Our stay at Leone Blue Suites was truly wonderful. The location was perfect, and the 500-year-old building with its beautiful interior offered not just comfort but a sense of connection to Florence's history. The rooms were spotless, with comfortable beds and quality breakfasts each morning. It was quiet and cozy, making it an ideal place to relax and enjoy the charm of the city