The location was great. The rooms were modern and clean.

The dark entrance and staircase should be better lit at night. I couldn’t navigate it without the flashlight on my phone.

The location is very good- literally less than 5mins away from Ponte Vecchio. 5mins - 10mins away from boutique shops and your high end brands. A few local restaurants were pretty much within 50ms once you step out of the accommodation. We thought it was a hotel- but its a 'bed and breakfast' accommodation. We booked out 3 rooms, we pretty much had the entire space to ourselves. The accommodation did have a lift- like most places we've hit on this trip- it only does max of 2 peeps. Love it but, old school and historical artifact Uber is good if you can't hail a taxi- which can be difficult as the accommodation is tucked in- you will need to walk out maybe 100m before coming out onto the main road. Uber is pricey- 10-18 euro nearly one way (and that's on the cheaper end. We found that if you order an uberX , you still get the Van LOL- only 1 company, and they run with Mercedes) Walking the streets had such an awesome vibe- unlike us who had an elderly parent We only stayed in Florence as a pit/resting spot for seeing the Leaning tower of Pisa- The host was good- she was onsite managing the place from about 0830-0900hrs until 1800hrs. The only concern I had was the strong odor which came out from the bathroom in the room I was staying- the lovely lady did offer to swap out rooms but I thought it was pointless as we were leaving the following day- nothing like an open window to heal them nostrils. She told us that it's likely due to the old sewer system. Beddings etc...comfortable, clean- we had nil issues in this department The ONLY bad critique I have and it is not just for this accommodation, but for all the places we have been- whats up with the coarse, hard and sandpaper like toilet tissue LOL

Could have had free bottles of water per day- finding a local grocer is a little difficult Instructions on which level the accommodation sat on- I had to go onto every level to find the right floor- no biggie, but if you have no access to roaming/internet and if your running late (out of business hours) then finding the right floor could be a challenge

Great beds, good shower & towels (amazing soaps) and good A/C - it was fundamental during really hot days in Florence. Room was cleaned every day. Room is equipped with mini fridge and hair dryer. The floor (outside the room) is also equipped with tables and cutlery if you want to have a meal outside the bed. I was able to self check-in and they provided very thorough info about the process. The only time I met someone was 2 days after my check-in to pay the city tax and the lady was nice. Good location near Santa Trinita bridge, 10-15 min walking distance from the major points in the city (including the central train station). Overall a nice stay.

Nothing to dislike, but a couple warnings: a) It's not "bed & breakfast" because they don't serve breakfast - I was aware of it before the reservation but the sign on the door says "bed & breakfast" and they have a space for meals, but don't create expectations. b) The elevator is old and small (2 people + 3 bags maximum) and it depends on other people to close the doors so it could work, and we often had to climb the stairs due to that.

Nothing to fault with this accommodation. Friendly staff, location is superb and room is clean and comfortable. The lady on reception was very welcoming and gave us a good recommendation for delicious coffee in the area. We liked the selection of snacks and drinks in the mini bar too. The location - honestly you can't beat it! Right next to the river and local squares. We walked everywhere that night because it's so central. Would definitely stay here again based on location alone. It's an added bonus that everything was so great also!

The location is fantastic, it's within 10 minutes of all the famous landmarks and in the historic district but just off the beaten path so you're not constantly in the throng. Lots of great restaurants nearby.

I upgraded to the spa tub, which was a nice treat—but a little confusing without instructions. It took me a while to figure out that it turns on automatically when full. Then, about half an hour after I got out and was almost asleep, it unexpectedly started blowing air. It was super loud and startled me, so I had a hard time falling back asleep afterward. Bit of a bummer, but an easy fix with a heads-up for future guests! Also, I'm glad I took a nighttime bath. At 10:00 a.m., when I wanted a shower, there was only lukewarm water available.

Clean, updated rooms with good counter service - we had a taxi called and they didn't show up, but it was no fault of the hotel. They apologized for the inconvenience. Good service in trying to help us find a post office that would ship our stuff back to the US.

Nothing - clean and quiet stay, just how we like it!

The room was very comfortable compared with some B&B rooms I have been in. Even the shower was a good size, which is excellent. The manager was pleasant and helpful. And the location was in a street with some interesting (and expensive) shops. It wasn't far to walk to all the main attractions of Florence.

The main downside was breakfast. The manager gave us a voucher each day to use at a cafe on the other side of the river. The idea is not a bad one, but the breakfast was rather minimal: one coffee, one croissant, one orange juice and one water (although sometimes the water wasn't provided). Our understanding was that we would also get a so-called "salty" item (savoury, I assume). However the people serving at the cafe were not aware of this. Probably the manager and the cafe should achieve a common understanding of what would be served.

Great apartment. Good location, small fridge, coffee and kettle. Comfortable stay.

Property does say disability friendly, does have ramp entrance on the floor level of apartment but I would be careful if lift out of action it would not be accessible and doors are narrow. Only writing this as an info only for people if they consider it, not a criticism.

The landlady is lovely, friendly and helpful. The room I had was spacious enough, the mattress was firm enough, the shower had enough pressure. All communication before my stay (half a day later than we had anticipated due to flight problems) was swift, professional, and courteous. Check-in was pleasant, all amenties were presented and, if necessary, explained, as was the operation of the keypad to open the outside doors. The warm welcome and farewell left me looking forward to a hopefully speedy return.

Nothing.

It was a great location. 10 minute walk from about everything. Quiet street. Air conditioning worked very well during our 96 degree stay. I accidentally locked us out of our room. There was no one at the desk but they responded to my text and had us back in the room within 5 minutes.

Slightly small but there was a common room that could have been used for cards or eating. It did not have air conditioning.