Excellent Location and Top-Notch Service! I stayed at Hotel 2 from November 26–29 and Hotel 1 from November 29–30. Both hotels are in a very convenient location, approximately 2 km from the Main Railway Station. The properties are clean, beautifully designed, and well-maintained. During my move from Hotel 2 to Hotel 1, I accidentally left an item in my room. I initially thought the cleaning staff might have discarded it, but to my surprise, a young lady named Gemma from Hotel 2 had kept it for me. To my astonishment, she personally delivered the lost item to me at my new hotel. I want to express my gratitude to the entire hotel staff for maintaining such a high standard of service. A special thanks to Gemma from the reception team for her patience, understanding, and professionalism in resolving the situation. She handled everything with a positive attitude and a warm smile—something increasingly rare in the service industry today. Overall, I had a fantastic experience at both hotels, and I look forward to staying here again in the future.

The stay met expectations, can't say anything bad about the hotel, room, staff. The staff were very helpful, especially one girl from reception. Everyone was lovely. The bed was comfy and the room was clean. Enjoyable stay for the price you pay!!!

Location away from centre. You don't have a remote control for air conditioning. You have to inform reception if you want it working or switched off. WiFi only works in reception/ buffet area. No WiFi in your room.

Excellent! I do not know why people expect a 3 star hotel to be as 5 start hotel. I read so many bad reviews for this place. Our stay was excellent. Staff was super friendly, comfortable bed, fresh towel every day, quiet, tasty breakfast , great location and reasonable price. I cannot say a bad word for it and I would stay there again. Thanks everyone at Hotel Centre 2

Localisation is perfect - not so far from the Termini train station. Right next to the hotel there is a bunch of stops served by buses, tram and Roma - Giardinetti train. The last one is the fastest way to get to Termini. Personnel is very polite and rooms are clean.

Breakfasts are good, but there are only small variety of products to eat.

The staff was so good at her service, treated like us from their family thanks especially to EmmaWow, the staff went above and beyond! They were so friendly and welcoming, it felt like we were part of the family. A huge shoutout to Emma for the exceptional service. We had an amazing time thanks to the team! Highly recommend this place.

The hotel really matches the price= quality. The staff was very polite. The room was clean, with its own bathroom, wardrobe, air conditioning, dressing table, refrigerator and even a safe. Cleaning was done every day. The location is not bad, there is a bus stop nearby, but it is also easy to walk to the center in 20 minutes.

I liked the Girl at the front desk. She was very nice and friendly. Breakfast was good. I liked that it was close to the main train terminal, but for me the walking distance was far after all the daily walking. There were nice little restaurants a few blocks away for dinner.

I did not like that the room did not have a phone to call the front desk to tell them to put my AC cooler. I did not like that it was a dirty street that it was on. They need to put fresh fruit for breakfast, not canned fruit cocktail.

Great location next to Termini station. Comfortable and clean room. Very nice breakfast for 5 euro. Responsive and friendly reception staff. You can keep your luggage in the storage. Thanks to Gemma and reception ladies for accommodating us with smiles.

Pillows are too hard.

Hotel is situated nearby Termini station, that is very comfortable. Check-in/check-out desk is available 24/7 - it’s the best!!!! The room is clean, comfortable. It has several sockets. The heating is proceeded with air-conditioning, it was warm.

There is no hygienic shower.

We didn't expect much as it was the cheapest hotel we could find in this location. Overall hotel was pretty good, staff was very nice, halls and room were clean.

Beds were a bit hard but not the worst. Rooms could use freshing up like new coat of paint and new silicones in bathroom. Apart from that it's a nice hotel.