The hotel has an exceptionally beautiful location with a fantastic view of San Gimignano. The apartment in the pavilion was an upgrade and exceeded our expectations with its amenities and offered every comfort. The breakfast was not only delicious but also plentiful and left nothing to be desired. The entire staff from reception, restaurant up to the general manager were always supportive and extremely friendly. Also a nice surprise the hotel noticed my wife birthday und surprised her with a large bouquet of flowers and a bottle of sparkling wine. Overall a great experience, I can highly recommend this hotel. For sure we will come again.

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The views, the food, the staff - all perfect. The restaurant & pool area exceeded our expectations. So relaxing! The view from the bar area is picture perfect. There was a great band on the night we stayed who were brilliant & added to the atmosphere. The public areas of the hotel are really well maintained & the added bonus of coffee, tea, water & cake at any time is such a nice touch. A coffee over looking the views is a piece of heaven!

We booked a triple room for 3 adults- the second bed was a small sofa bed & very uncomfortable. The room was quite outdated & small. It was adequate for one night.

the surroundings are beautiful - typical tuscan good breakfast - especially the fruits and deserts area

At the accommodation, we were not informed about breakfast - time interval, location, how to get there. No directions to the restaurant. In the morning we had to cross the courtyard in the rain (together with another group of tourists - also uninformed) to find the restaurant, although from the building where we were staying there is a hallway and an elevator through which you could access the dining room. I discovered them when leaving from breakfast. Our room, without any view, faced somewhere behind the courtyard between some walls. Outdated room - needs renovation/upgrading for 4* Too expensive and pretentious for the services offered

Superb location! I would come back to this resort if I ever visit Tuscany again, just for the location. The hotel is nice, the surroundings are amazing and San Gimignano is just a few km away. Other places were also super easy to reach. Nice breakfast :)

The restaurant is outdated and didn’t somehow belong to the rest of the hotel interior. Also the scent in the room was too strong and we couldn’t stand it. The staff could be more kind and attentive but I feel like this is lately missing in all of Italy. Seems like everyone working in customer service is fed up of tourists.

Location was great if you had a car. Swimming pool was refreshing especially on hot days. Breakfast was reasonable.

We chose that property thinking as it was noted on Booking.com, that there was a shuttle into San Gimignano. As it turned out, there was none and it cost us 25 euros each way each time we went into town for dinner. There was also no coffee making facility in the room which is quite disappointing for a 4 star establishment.

The room was magnificent. It was more an apartment than a hotel room. Considering we traveled with two kids, they really enjoyed the space they had available to play while we were getting ready. It was very clean and the beds were very comfortable. Even the sofa bed was nice. The breakfast was tasty and rich enough

Not much really. The only thing i noticed that was a bit out of tune is that the way from the main hall to the restaurant is pretty long and shabby. Considering the rest of the context that could be improved

Very beautiful and scenic nature, exceptionally beautiful views from the hotel. Quite close to San Gimignano and a very high quality restaurant with a lovely breakfast and a good swimming pool.

Some of the staff - administrators - were responsive and friendly, but others were very reserved, lacked a personal approach and seemed to ignore our presence. On the other hand, the waiters and cleaners were very nice and friendly.

It was very comfortable and the staff were very helpful and friendly, the views of the hotel were incredible and I felt very safe.

It felt quite unfinished, the walls needed a good paint, some of the areas were quite messy with umbrellas just lying on the floor. The bathrooms were old fashioned and had shower curtains that didn’t hold the water in.

Beautiful property with amazing views. Great customer service and overall very comfortable and welcoming. The little things like having a tea kettle and pastries out in the lounge area give it an extra special touch. The pool and restaurant were very nice and breakfast buffet was great.

Everything was 5 star except the rooms themselves could use some updating.

Location, surrounding nature and the service. Welcoming was quite warm and kind. The room is clean and large. The bed sheets are quality (cotton with satin). The pillows are quite comfortable. The breakfast was excellent. It would be the only place that we eat croissants with pistachio, very delicious like baklava.

Relatively old interior design.