This is a very unique, historic hotel with a lovely lobby and great staff. Rooms were cleaned daily and the breakfast was phenomenal. It’s nice to have a little chat with the other hotel guests while having breakfast, as well and the space lends itself to conversation. We love the open bar, honor system style lobby. Silvia, the kind woman who works the front desk was very warm to my son and I. She made sure we were well taken care of and had all our needs met. The owners of this hotel are very lucky to have the hostess at the breakfast, as well. The staff spoke perfect English and took interest in our family. The bathtub was luxurious and we enjoyed it.

The glass in the tub was open to the room so we felt a bit self conscious showering with family in the room. Perhaps consider a shade that could be rolled down on the outside of the window?

Everything about this place is excellent. I was lucky to have the amazing panoramic suite. Waking up to those views at sunrise or having a relaxing bath with the windows open to birdsong and the city bells tolling. It’s just a magical place. I could have stayed forever. The breakfast is superb and very creative. Not the usual boring hotel fare but a feast of local delicacies prepared with love and care. The staff were wonderful and friendly. It really is like a home away from home — but even better. Siena is an incredible city. Far superior to Florence in my view. Wonderful for people watching with a drink in the nearby Campo Piazza at sunset. Loads of great restaurants a short walk away.

Nothing. I loved it all.

The facility is amazing, it's a 14th century Palace which has been modernized to 21st century standards without sacrificing any of its incredible past. Each room is unique and has its own artful design features. The staff was warm and wonderful and were very helpful in maximizing a too short stay. Breakfasts were a delight. The location was in the heart of old Siena just a couple of blocks from the Piazza Del Campo, the Duomo as well as fantastic shops and restaurants. While there is no parking at the hotel they do make available a parking pass to a convenient lot outside the city walls.

The only thing we didn't like was that we couldn't stay longer.

There is pretty much nothing to fault. The stay was amazing. Our stay in this hotel was outstanding from start to finish. The rooms are in a beautiful medieval palace in the heart of Siena. It is quite a small hotel, which makes it feel very homely and cozy. The room was absolutely beautiful and had all the amenities that one would expect from this price range. What struck me particularly was how big the rooms were, how clean and how big and comfortable the bathtub was. In the morning there was an incredible breakfast spread waiting for us downstairs. But the most special thing about the hotel were the employees. Everyone was absolutely fantastic and made our stay so enjoyable and positive. Thank you all so much! You deserve a pay rise.

The only thing was that the room we stayed in was partially connected with another room via a door (that was locked shut, but nonetheless very thin). This means that you can hear a lot of noise from the neighbours’ room which can be unpleasant.

Wonderful view from room. Gorgeous building. Comfortable beds. Great central location. Helpful staff.

For the price( essentially A$1000 per night, the attention to detail was lacking. I think they were short staffed?)Breakfast was very average( not v fresh) and coffee awful. Perhaps supplying complementary bottled water in rooms ( and making this evident) and filtering water for coffee/ drinking and using premium quality coffee would help. Sheet changing/ freshening should really happen at this price point. Little things, but when you are paying a lot, they should be there.

Palazzetto Rosso is in a great location, on a quiet street close to the Cathedral and Piazza del Campo. There’s lots of shops, restaurants and cafes close by. The building is an old palace, although it’s been renovated in a modern style, I love the juxtaposition of the old and new. It has a lovely breakfast/bar area just off the reception which is very peaceful and ideal to relax in after a day’s sightseeing. They have an honesty bar so you can help yourself to wine and spirits and pay the bill later. There are a small number of rooms, 9 in total, we were number 6. It’s a very large comfortable room, quite red and funky which was in stark contrast to the huge fireplace and high ceilings with lovely frescoes. There was lots of choice at breakfast. However what we appreciated most was the warm welcome from the staff, they have lots of suggestions and ideas to help you make the most of your stay. We’d highly recommend staying here.

This is a very minor point, the shower in our room wasn’t that user friendly so we preferred to have a bath instead.

Very beautiful central hotel with the renovation of a palace and a unique layout of the rooms. Very friendly staff. Good breakfast. It is central and the main street of Siena is just 25 m away

The room, despite being long and spacious, has some architectural nuances that I didn't like. Instead of a shower, there is a tall, impractical bathtub and transparent glass to the bedroom corridor, with no privacy. There is also no protector to prevent water from coming out of the shower.

We really enjoyed our stay. Federica at reception was excellent and very friendly, as were all members of staff. The rooms/suites were large and we had a separate upstairs room with a lounge area and a view over the rooftops. The breakfast buffet was significant and delicious. Only a couple of minutes walk from the Campo. Having the honesty bar was a nice touch too.

Nothing. We would definitely stay here again when in Siena.

We loved how welcome we felt immediately upon arrival - we were a little early but it was no problem for us to have a cup of tea (or coffee had we desired) and complete our check in. While the parking is situated outside the walls of the city we were given really good directions for the car park before we arrived and a discount voucher to use. Location of the hotel is an easy walk to the main thoroughfare and the cathedrals. There was not a huge selection for breakfast but it was nice. The building is absolutely gorgeous and we loved its ambience.

So glad I chose this place in Siena! The location was perfect—just a short walk from the main shopping streets and piazzas in the old town, but still nice and quiet. The staff was friendly and welcoming, and Ilaria was especially great—she gave us fantastic restaurant recommendations and went out of her way to help until we finally got a reservation at a place we really wanted to try. Big thanks to her!