Antonio at the beach restaurant EXCELLENT The food generally was excellent.

Some staff were excellent (Antonia at the beach restaurant) and some staff were very slow. On our first night we waited 35mins for a drink as they only had one bar staff and one waiter and lots of guests. There was no service around the pool or beach area - guests had to go up to the beach bar to order. The gym was tiny and not great. Always hot as it is a glass box with no air conditioning on. No mention in the description of the trains and railway track literally running through the hotel. Location to the gondola as easy bit the queue to get up the hill to Taormina took 1hr. Taxi much cheaper.

Spacious room with a great terrace overlooking the pool and private beach area. Complimentary waters provided everyday and turndown service was nice each night. Location wise is short little walk to cable car into the city centre or walk over to Isola Bella if you felt you wanted a different restaurant or beach. Comfortable beds were great. Highly recommend the restaurant Nui. Awesome dinner menu. Staff were very professional, polite and friendly.

Gym was lacking in suitable air con and equipment.

The location is top notch with beautiful views of the sea. You can use the pool and deck by the ocean but you can also use the chairs and beach at the sister property which is a two minute walk. My favorite part of the hotel was the breakfast. Our server was wonderful and the food offerings were amazing. The room is nice and the balcony had a nice view. It was wonderful to jump into the ocean from the pool deck. The staff were very attentive and quickly brought towels and food as needed. Fresh bottled water and turndown service was offered every evening. I much preferred staying by the water and going up in to town for the day during the extra hot summer. Getting into town was easy via the lift. The town felt crowded but we did not feel crowded during our stay at Atlantis bay.

I wouldn’t consider this a “good value” hotel. Taormina is expensive and this hotel is well priced relative to some of the other best hotels in the city. But it’s not inexpensive. However we thought it was worth the splurge for a couple nights.

My husband and I loved our stay. From the hospitality to the beautiful accommodations it was just what we were looking for. The views of the sea were unreal. Highlights for us included the staff (so kind and helpful), beach location (perfect spot for a swim, catching a boat ride, or laying out on the comfortable lounge chairs), the breakfast (made to order omelettes and poached eggs), and the twice daily cleaning (I was surprised by how much I loved the night time cleaning. It was great to have fresh towels after showering from laying out during the day. We also loved the bedtime water and slippers).

Very comfortable -beautifully decorated -lovely artwork -above all excellent, courteous, attentive and helpful service from the staff in all parts of the hotel. A special mention for Guiseppe at the Reception Desk and Antonio at the Beach restaurant

Our bedroom lacked an armchair in which to sit Although not the fault or responsibility of the Hotel -Stepping out of it - there is a serious lack of adequate Paving for Pedestrians that makes -for example walking to the Cable Car to take you up to Taormina quite dangerous from passing traffic in either direction

I love the setting and the staff were over the top. Silvio and guiseppe took care of all our needs.

Nothing

We loved the hotel itself, the beautiful views and the delicious food. The staff was very friendly and helpful.

There is a train nearby and although we expected a family room with separated room from the sofa area, it wasn’t possible because otherwise we would be too close to the train. On the day of arrival our phones didn’t work and our soap dispenser wasn’t working. It took too long to fix the phones. That night also the water was cut on all of Taormina so not our luck… Besides all this, the staff was wiling to help and chased up when asked - but I expected this to be ready before us checking-in for a 5 star hotel.

Season opening at its best! very comfortable and cosy rooms embedded into a great facility build out of rocks. the staff and service was really five stars! the small lagoon at isola bella is breathtaking at sunrise

there is a train route next to the hotel but don’t worry you don‘t hear it.

Atlantis Bay is a special place to stay. The views are breathtaking. The service and staff are excellent. This is a first class resort, worth every euro. Location is convenient; with a two minute walk you are on the funivia going up the hill to Taormina. Or you can walk to the Isola Bella beach in 5 minutes. Valet parking costs a bit extra but it’s worth it, since parking in the area is limited.

Better signage in the hotel would be helpful, as it can be confusing to get around the hotel. Other than that, the hotel is perfect.

This was our second stay at Atlantis Bay hotel and we enjoyed it just as much as the first time. We were welcomed warmly and our room was beautiful with amazing views of the sea. The breakfast is fantastic with a full selection of quality foods and the staff always ready to please. It is very easy to get around Taormina from the hotel's location with the cable car close by and the fantastic Lido Caravella beach club a short walk away.