We spent only 3 days in Venice, at the Carnival, during the chosen period also being my birthday. The hotel was perfect, well located, a 20 minute walk to the Rialto Bridge and another 10 to St. Mark's Square, through the winding streets of Venice. Super qualified and kind staff, especially Anka, from the reception, very friendly and always ready to help us. Thank you, dear Anka, for the way you are, we felt like we were friends, wonderful! On the first day we arrived very early and they offered us breakfast because we wouldn't have been able to have it anyway on the last morning, as we were leaving very early. We didn't ask for this, the proposal came from them and we thought it was very nice. I had the most beautiful room with a view of the Grand Canal, room 201, the only one with a large terrace in the entire hotel. The cleaning was impeccable, many congratulations to the staff who did this service! On Sunday, when I got back to the hotel, there was a birthday cake with a card from the hotel waiting for me in the room (it was my birthday) and it was a wonderful surprise = a big plus for the attention they give to their guests. The hotel also offered us a free private tour of one of the factories in Murano with transport included, which again we thought was very nice of them. All the staff were very kind throughout our stay with them. The breakfast was very good, with several choices of cheeses, cold cuts, fresh fruit, homemade cakes, tarts and muffins, 3 kinds of juice, several choices of tea and coffee, so quite varied, you could easily find something to like it On the morning we left, very early (about 4 o'clock), they offered us coffee and biscuits. The stay at their place was full of those small gestures and details that make the difference and that turn an average stay into something exceptional.

They didn't have a coffee maker in the room. It would have been useful as we arrived back exhausted and it would have been nice to be able to enjoy a tea or coffee in the evening on the lovely terrace of the room.

Our stay at Hotel Canal Grande was nothing short of magical. From the moment we arrived, the warm and welcoming staff made us feel at home, offering impeccable service with genuine hospitality. The hotel itself is a beautifully restored historic palace, blending classic Venetian charm with modern comforts. Every detail, from the elegant decor to the breathtaking views of the Grand Canal, added to the atmosphere of luxury and romance. Our room was stunning, with rich fabrics, antique furnishings, and a lovely balcony overlooking the water—truly a dream come true. The location is perfect—close enough to the main attractions while still offering a peaceful retreat away from the crowds. Breakfast was a delightful experience, served in a charming dining room with fresh and high-quality options. This hotel is a hidden gem in Venice, offering an unforgettable blend of history, comfort, and world-class service. I can’t recommend it highly enough—if you’re looking for a truly special stay in Venice, Hotel Canal Grande is the place to be!

It was all great 😊

We booked two rooms here for a family stay, a junior suite and prestige room both in main building and knew in advance that the rooms are on the smaller size, esp compared to US hotel rooms. But both worked for us and not only are the rooms quite beautifully furnished in an ornate Venetian style, they are immaculate and quite functional. We loved everything about this hotel -- the friendly helpful staff at reception and in the restaurant/bar, the superb location, and that it is a small boutique hotel. Our college age kids met us there arriving via ferry from Croatia then a water bus and were able to access their room early and get some rest, while took a water taxi from the airport which is a wonderful way to arrive into Venice and to the hotel. Breakfast was excellent, bed and rooms are comfortable and hotel organized a porter to help with our luggage to the train station as the walk involves steep stairs up and down a bridge. Tourist trap restaurants abound so do your research in advance in order to avoid as there are also wonderful gems where locals dine. Hotel location right on the canal is wonderful and walkable to all the major sights but far enough away that it is quiet. Highly recommend.

This is not something the hotel can control but we did not understand why some guests do not have consideration of other guests. There was a small group of Aussie and US friends who were excruciatingly loud at breakfast, apparently believing the entire dining area of two rooms wanted to hear their conversation. It was literally unbearable sitting next to them. The lack of courtesy & consideration was astonishing and this was not a young group who were unaware of their behavior, these were older couples!

We loved the location as it was very central but also very quiet too. Easy to get to hotel by water boat, the private water taxi to Murano Glass factory and to the airport were something else. We visited local cafés and restaurants nearby the hotel to experience the city. We were able to see everything we wanted to see and do by walking, water boats etc. The staff were very happy to meet all of our needs eg. Help book trip to Murano, giving guidance with map of recommended walks to places or extra tea bags. Had the best stay, will definitely recommend hotel to other people. Very magical city.

Nothing we didn't like. Bit complicated to get to hotel initially from Marco Polo airport as we didn't book water taxi direct to hotel so had to catch a bus then water boat to stop near hotel but once we got the hang of it was easy enough. That was my own fault for not planning ahead.

⁃        Hospitality stands out when is joined by politeness and warmth! These ingredients made my stay at THE CANAL GRANDE HOTEL IN VENICE more than comfortable or pleasant, memorable. ⁃        My room with a balcony was overlooking the leafy square, while from the windows I could see the busy waterfront, and the nearby bridge with the endless movement around the train station at the bank opposite. Yet no noise. On the sunny days the beautiful Venetian light lit up the room. ⁃        The decoration of my room and the downstairs salon and breakfast area is period, an elegant twist of good quality. The curtains, the upholstery and the linen is new, clean and fresh in touch. My room was well provided with the functional part too: The kettle, the mini bar, the wifi, the good shower. ⁃        A great variety of tasty quality food for any taste in a serene atmosphere and view of the canal at breakfast gave the best boost for the day. ⁃        Clean, quiet, discreet yet generous in helpfulness and politeness! The greatest asset of THE CANAL GRANDE HOTEL IN VENICE is the staff. From the booking to the farewell, the communication has been clear, polite and very satisfactory. At the reception you can get info on Venice and any help required. The service and room maintenance is impeccable. ⁃        The location is convenient to be reached by vaporetto at Riva de Basio day or night. You find restaurants and cafe’ all around Campo San Giacomo or along the canals just minutes afar. ⁃        I have travelled enough in my life to grant an extra value for the care invested in the details and the services providing hospitality. The CANAL GRANDE HOTEL does not disappoint not even those of the philo-Venetians who seek to saviour the phantasy of staying temporarily in a Venetian palace. I was lucky to enjoy the Christmas tree too. ⁃        Overall I would say it is good value for money. Looking forward to return to the lovely hotel. Happy Christmas to everyone!

A beautiful and classical Venetian hotel in which the service was exceptional. As a family we were there for two nights and so wanted to make the most of our time in Venice. The staff openly provided excellent recommendations, including restaurants (which were great), a private gondola trip with drinks and a free visit to see the traditional art of glass blowing - with a water taxi collecting us directly from the hotel’s private pier. Our room was very luxurious, with its own little veranda. Breakfast provided lots of fresh produce to start the day.

Very quiet neighborhood, but right on the canal, with its own café, and just 5 minutes from the station. No tourists or noise — you truly feel like a local. Very cozy rooms and the best staff ever. They helped us organize our entire tour, recommended and reserved all the restaurants. My husband celebrated his birthday, and they surprised us with a cake

The mattress on the bed is divided into two parts, which makes it a bit uncomfortable to sleep in the middle. However, the bed itself is large and comfortable.

We had a wonderful stay at this hotel, the room was nice and comfortable, breakfast was good and provided gluten free options. We sat on the balcony to enjoy the afternoon sun and a vino after a days exploring most days. The staff were wonderful and very helpful, must shout out to Anka for all her help, she was amazing! They provide a lot of information in relation to organising transport and things to do and also include a free Murano Glass factory tour out to the island which was an added bonus.

Nothing to dislike about the stay

I wanted to take a moment to share my positive experience during my recent stay at canal Grande The accommodation provided was incredibly comfortable, making my stay truly enjoyable. Additionally, the location of the hotel was perfect, offering convenient access to the beautiful surroundings of Venice. I must mention that the breakfast served was simply wonderful, exceeding my expectations. The variety of offerings and quality of the food made each morning a delightful experience. Moreover, the staff were extremely friendly and attentive, contributing to the exceptional hospitality provided throughout my stay.

I recently had the pleasure of staying at this wonderful hotel with my family and friends, and it was truly an unforgettable experience. The atmosphere is incredibly cozy and charming, making it feel like a home away from home. From the moment we arrived, the staff went above and beyond to ensure our stay was perfect. They were not only welcoming and friendly but also genuinely helpful with every request or question we had. The attention to detail in both the service and the ambiance made a huge difference. Every corner of the hotel exuded warmth and character, creating an inviting space to relax and unwind. It’s clear that the team takes great pride in providing an exceptional experience for their guests.