The location is terrific - just a short walk to the ferry or water taxis - the hotel was lovely and clean and the staff helpful

I wonder if the hotel would be able to give you something to verify your stay as we were stopped by the police on the way back one day to prove that we weren't day trippers - it was annoying as we had been there 2 days already and we were made to go online to organise proof of staying - not sure if its possible but it would be a good idea to give guests something as proof of stay

We were fortunate enough to have a canal view room with a Juliette balcony. Brilliant room, spacious, clean and comfortable, with a view to die for. Well worth spending the extra money to have the experience that we had. Windows and doors open, listening to the sounds of Venice wafting up into our room...just brilliant. Hotel is in a great location, easy access to all major sights over Venice from here and just a three minute walk to the train station when we had to say a sad good-bye to Venezia

The scrambled eggs at breakfast, which isn't a biggy, is it...all down to personal likes & dislikes LOL

Excellent location - a two minute walk from the Saint Lucia train station, but we were also excellently placed to visit all the attractions without being at the heart of it. Because of the train station all of the public boats/taxi services were a stones throw from the hotel. We decided that we'd made a wise choice of hotel; seeing other people heaving their suitcases onto the boats, up and down the narrow streets and over bridges was no mean feat in the heat along with a high volume of people to battle with too. Aswell as the location, the hotel was superb. We received a wonderful welcome from the reception team. Our room was perfect and very comfortable. We were at the back of the hotel and it was very quiet and comfortable. AC was very effective in all areas within the hotel. There were lovely restaurants near our hotel which we chose to eat in. We loved our stay in Venice and thoroughly enjoyed a late afternoon spontaneous trip to the colourful island of Burano, which we can recommend alongside the other usual sites of this beautiful city.

The location was perfect right on the grand cancel, the cleanest, the room size was perfect, the bed was very comfortable. The staff was very helpful. Will stay here again. They had an evaluator and the air condition was perfect. Go to the airport Marco use a taxi from the hotel (40 Euro) a luggage porter(5 Euro a bag) it was worth it!

Nothing. Loved everything!

The hotel is located on part of the grand canal near lots of restaurants and shops and just a few minutes walk from the train station and bus station. It was a bustling area but you could easily find quieter areas for drinks and dinner if you prefer. It's about 30 minutes walk from St Marks Square. We had a room at the back of the hotel which was beautifully quiet but did mean there wasn't a view - we preferred the quiet though. The room was comfortable and clean but beware on mosquitoes if you open the windows at this time of year! The breakfast each morning was perfectly adequate.

We usually stay closer to St. Mark’s, but opted for a spot near the train station this time. I was worried it might be noisy or lower quality, but it turned out to be fantastic! The location was perfect—right across from the bridge and on a lively path with plenty of restaurants and cafes. We requested two adjoining rooms and were pleasantly surprised with two beautiful rooms connected by their own hallway. The rooms, especially the bathroom, were spacious by Venice standards.

The only downside was the breakfast, we hit it kind of late so that could be the reason as well, but with so many amazing cafes nearby, it wasn’t a problem. I will definitely stay here again!

The location is superb especially if you have large luggages - right next to the station. The cobble streets of venice are quite challenging if you have large luggages to drag through. Staffs were very prompt to assist and friendly.

Expected some complimentary drinks and amenities in the bathroom to be ready for two guests when we arrived, but we had to request for them as on arrival there was only one shower cap and one vanity kit, no toothbrushes, slippers or complimentary water readily available. As I also stayed in NH Collection Milano which filled up our complimentary water everyday, these were quite disappointing for a 4 star hotel. Otherwise impeccable service and location.

LOCATION- great spot. Two minutes walk from the Santa Lucia train station. One minute walk from the water bus terminal, you can access the ferry terminal from here too. Ten minutes from the bus depot. There’s restaurants, cafes, a spar supermarket within 2 minutes walk . Spacious bedroom, quality bed linen, windows, air conditioning. Bathroom with a walk in shower. Fridge. Large tv ( bbc world news an option) . Garden courtyard area. Welcoming and helpful reception especially Angela

I would have liked a kettle in the room

The location is BRILLIANT! So close to the train station, ferry terminals and right on the Grand Canal. The property was renovated and furnished stylishly, was very clean and the staff were lovely. The room we stayed in was quite small, but the bathroom was quite large and the shower was surprisingly spacious. The bed was comfortable and the air conditioning worked well. We didn’t have much of a view from the window, but who wants to sit inside when you can walk straight out to the Grand Canal and the Ponte degli Scalzi! A great range of shops nearby and an easy walk or ferry trip to all the attractions. We loved this place!

I can’t think of anything, except it was maybe a little pricey, but for the location and in comparison to the area, it was still a good deal.

Conveniently locates next to Sta Luzia Train Station and Piazalle Roma as it is easy to walk to hotel with carry-on luggage on wheels; and then same as you check out. No need for a water taxi or walking up and down bridges with your luggage (from Pz. Roma there is one large bridge). Great breakfast, rooms are comfortable and nicely appointed. The rooms facing the canal are larger although more costly.

Room air conditioners are not the best and can get a little stuffy and warm in room, opening the windows if weather permitting alleviated this, but then some city noise will make it to the room.