The hotel is very centrally placed by St Mark Square, a couple of minutes walk from the boat stop at the square, no bridges to cross which was handy as we had a lot of luggage. Very close to the boat stop which we needed to travel to the other islands, to museums, shopping areas and good restaurants. Very nice staff, very nice, charming, comfortable and clean room. There is a little card you can leave on your bed in the morning if you do NOT want your bed linen changed every day otherwise it is changed each and every day. Breakfast was good and they offer complimentary afternoon tea which was great. We stayed ten nights, have nothing to complain of and will return if we're ever back in Venice.

Nothing that we can think of, all was great, just a bit sad we had to leave.

Great location close to everything and gorgeous room with murano glass chandeliers and helpful staff.

?

Lovely, helpful staff, very clean room, great breakfast and exceptional location.

A little noise (not enough to complain about) from water pressure tanks above the room, and the cold water tap in the basin only ran hot. But staff always ready to assist as best as possible and responded promptly.

Location is the best! They have free of charge tea time from 16-18 ; coffee, tea , snacks! Clean room ! Elevator working ! Breakfast is very good ! Buffet

A bit old but it’s doesn’t matter, as you don’t stay all day in hotel room in Venice !

We stayed in one of the apartments which is just around the corner from the main hotel. Perfect location right by St. Mark's Square. The apartment was clean, well equipped and felt safe. We booked a shared water taxi via the hotel in advance to get from and to the airport. This all ran very smoothly and was a great way to arrive and leave Venice. Reception was open 24hrs and every member of staff we met were very friendly and helpful. We booked the half-day sightseeing tour to Murano, Burano and Torcello at the hotel reception. This was our favourite part of the trip and only cost €25. Highly recommend.

Nothing

Beautiful hotel, very friendly staff. Decor was as expected for Venice, lovely. Breakfast was exceptional, added bonus of tea/coffee and cake in the afternoon great location and easy to find could not have asked for more

One of the most affordable, yet best hotels I've ever stayed in! Perfect for small parties of tourists who want a cosy retreat and comfortable rest after enjoying the city's offerings. Rooms: Accommodated a request for an easily accessible twin room with no issues, placing us right next to the elevator/lift and providing a small stool in the bathroom. Complimentary water bottles and a hot drink station were appreciated, as were all of the amenities from toiletries to a mini sewing kit. The decor was very fun, and everything was spotless - cleaning is offered every day, with options clean a little but to leave certain areas alone (bed sheets, towels, etc.) for guests and the environments benefit! Bed is very comfy, with 2 pillows per bed that were just neither hard nor too soft. Bathroom was spacious, shower was hot and had great pressure. Service: Staff were wonderful and available 24/7, with flawless language skills. Currency can be exchanged at the desk and bags can be left to explore more before leaving Venice for good. Breakfast (7-10am) is lovely - eggs, toast and some meat, croissants and cakes, yoghurt and fruit with both hot and cold drinks. Complimentary tea and coffee, with a selection of biscuits and cake, is offered 4pm-6pm. It was a much appreciated break between morning and evening exploring of the city! Location: Located 2 minutes away from St Mark's Basilica and Doge's Palace, or 7 minutes from Rialto Bridge, with lots of trinket shops and restaurants surrounding. For such a central area, our room was very quiet and we weren't disturbed.

Zero downside! Overall, there are only two concerns you should have when booking here: - The rooms are a little small, but for two adults we had more than enough space - consider your parties' size! - There isn't much to do in the hotel besides relaxing in your room. The TV works and a helpful guide lists channels in different languages, but if you'd like entertainment beyond this you need to look outside (which is no issue, as there's tons there!).

Breakfast was adequate, nice set up. Sufficient choice but limited staff on hand if you wanted something cooked to order.

No lounge area to relax in whilst waiting for friends.

It was really nice and in a great location. It was very easy to get to from the train station. We took a taxi and then walked for a little bit and it worked out just fine. The breakfast was great. Massimo was really nice and extremely helpful. I highly recommend this hotel.

We were on the street side of the hotel and at night, it was a little noisy at times. Also, our room was right next to the stairs and we could hear people going up and down the stairs at times. But overall, I would say it was a quiet hotel, considering its location.

The location was excellent, super close to the church and main plaza, and right between a bunch of shops. The room was quiet and clean, and easy to get to. The bed was comfortable, and the room was pretty cool temperature-wise, which is something I had been looking for in my other rooms across Italy. The staff was super helpful and friendly. They set up a trip to a nice glass factory in Murano and also helped us get our luggage to the ferry (they called a helper). While we waited, they gave us espresso to sip on.

I think the shower is a bit small and there is not a lot of counter space in the bathroom. Also, the chargers are not next to the bed.