The building and facilities. Lovely grand dining room

The manager of the adjoining resteraunt appeared very creepy..

It was in a great location, unfortunately the decor let it down as it needs a bit of tlc to make it very impressive

The room we were in needed touching up in places and modernising, others than that it was great

This hotel is a historical beauty, I feel so lucky to have found it. Right in the heart of the stunning city of Inverness, We had a fantastic time. On arrival, you walk into the most beautiful lobby area where it has been said the staircase was the inspiration for the staircase on (The Titanic ) no less, you can imagine the fabulous gatherings that would have taken place in such a wonderful venue. The room was clean and well laid out and even though there are still original features such as the sash windows there is surprisingly not much outside noise. The Grand Hall where breakfast is held has a timeless feel and I was taken back at how much of the original beauty remains, the stained glass windows for instance hailing back to the time when The Royal Highland was named The Station Hotel as it is central in the city next to The Inverness station. I like to think of the ladies and gentlemen who would have travelled to grand engagements at this hotel Escorted by a footman from the station to the hotel with trunks containing beautiful garments, perhaps for a New Year's Eve party or some such event. Anyway, it was a fabulous break I would highly recommend it. So many wonderful places to see nearby but also if you choose to venture out to maybe Lochness or a fantastic whiskey distillery there are tours available or you can go your own way, rent a car or take advantage of being so close to public transport with is extremely affordable and reliable. I wanted to stay longer to see more. There is something for everyone at the Royal Highland Hotel.

The wallpaper in my room was lifting. There was a little bit of a damp smell in the lobby maybe from a flood or such likes but it did not detract at all from the beauty for us.

Location

A bit of confusion with regards to breakfast. 1 - says breakfast included, but if you want a hot plate it costs £7 extra. To be honest the continental was lovely, so I wouldn’t bother with the hot plate. 2 - the time of breakfast. When we arrived we were told it was served from 7am. On the website it says the same. We went down for 7am, to be told it’s 7:30. Furthermore if we wanted a hot plate, we would have to wait until 8am. Perhaps explain that to the customers before. Or put the accurate times on the website?

I had a disabled room. It was very good except for the fact the bathroom floor was quite slippery and the toilet was very low for a disabld person. The bed bed linen and towels were excellent. The continental breakfast was very good with an excellent variety of food and drink available. The staff in there were also very efficient in maintaining the buffet items and clearing pots from tables as soon as they were finished with and also pleasant and helpful.

The cost of evening meal in the restaurant was too expensive for the food being served. All desserts were over £12.00 each.

Love the Stairs Love the room Beakfast was good. I had the cold buffet The lady at the front desk was very helpful when I arrived at the hotel. She was younger person

When I was leaving the hotel, the receptionist was sitting on a chair speaking on the phone. I waited for a little bit, so I put the on the key on the desk. She took the key still on the phone. She Made me feel like I was nobody. She was an older lady . I left on Thursday to go home early because of the weather storms coming in on Friday.

Location is simply the best with train station next door and being center of the city. Very old building which i love - staff were more than accomodating and although i never tried the facilities or food they did look really nice. I was able to park in the square directly outside hotel which was awesome. Hotel actually upgraded my room along with bed size which was above and beyond what i had requested. If i was ever travelling to inverness to stay in future i would book this hotel again no questions asked

This is not a complaint but noise from the street was a factor but did not affect sleep as such not much can be done regarding street noise or rowdy people or traffic/alarms.

The hotel adjoins Inverness railway station and so was ideal for us as we were taking a rail tour of Scotland. The magnificent interior reflects its Victorian origins. We found the staff helpful and friendly, with a good selection of food at breakfast and an excellent dinner on the one night we ate in the hotel. Our room was exceptionally large and comfortable.

Despite the grandeur of the hotel it is a little frayed in places, with some chipped paintwork, sash windows in poor condition and torn curtains in our room. However, whilst noticeable and deserving of attention by the management, these shortcomings did not seriously detract from our stay.

Location is perfect, right next to the train station (so a short distance from the bus station) and in the centre of the city. Staff friendly. Reception and bar area really nice, our cosy room was perfect for one night stay with everything we needed. The continental breakfast was more than plentiful with lots of choice. You have the option to upgrade for a cooked breakfast but there did not seem any need. Bonus to be able to leave your luggage in their locked storage room - we needed to be in Inverness for a few hours before our onward train journey later in the day after check out.

I stayed in a similar room before - it is traditional style. Bed was big and comfortable, bedroom was warm, bathroom cool but warmed up quickly. Room was in a quiet area of the hotel and I had very good sleeps due to the lack of outside noise which can be a nuisance in a city setting. The hotel is central for town shopping and we were lucky to park at the hotel part of our trip. The price of the room was good compared to similar style hotels. The continental breakfast was fine and enough for us. Wifi was good and points for charging available in the room. We used the bar but only for a couple of drinks - felt expensive for a group.

It would be good for the hotel to upgrade windows and some bathroom fitting - they are past their best with condensation and failure of opening/ shutting being an issue. Older style electric heaters in the rooms must be extortionate to run.