One of the best hotels we had in Osaka, it’s around Minami Morimachi area, near Life Supermarket and Aeon Kohyo Supermarket. There are also a lot of local restaurants around to try. It’s a 5 minute walk from the station. The community is very quiet. The receptionists were very helpful. They assisted us ver well: when we need iron, extra pillows and even taxi assistance going to the station. Room itself is ok, standard japanese type of room. Very happy to stay again here soon.

Everything was ok. The only downside is that there are lots of chinese tourists accommodating in the hotel, they were so loud and sometimes you will hear banging sounds beside our room, need soundproofing for every rooms.

Location was great, 5 mins from subway, 10 mins walk to large walking market street (Tenjinbashisuji shopping street) with plenty restaurants, shops, bars, street food etc, all covered, very handy in rainy season. Room had everything required, kettle, tea/coffee etc and bath in bathroom (not forgetting heated toilet seat!) Staff all helpful/professional.

Room was small, not a lot of space between beds. Been in smaller rooms but seemed poor design e.g, no storage space, wasted area under bed for cases etc. Had a large well equipped cafe/bar with great seating area on ground floor but closed at 6pm and area roped off. So not only no cafe/bar but couldn't use seating area to relax outside room which would have compensated for small room. Just seemed like a waste of a useful facility in hotel.

We have arrived earlier and they allowed us to check in which was super great! Staff were very friendly. The room was spacious, with everything we needed: they did not come in into the room when we had do not disturb sign, but had left towels and free water bottles for us outside every day. We did not hear any noise from other rooms, which might be due to good sound insolation (or maybe we did not have anyone in the neighboring rooms). They have also provided iron for us when we ask for it at the reception. Great location! Overall very good stay!

Due to the high humidity we could not turn off ventilation in the toilet and it was very noisy. If you are light sleeper, get yourself a pair of earplugs. On a 9th floor windows do not have clear glass and cannot be opened either. So you can’t check the weather before leaving.

The staffs are super nice like all Japanese. They have laundry downstairs which is nice and cheap. The breakfast is also quite good. The room also has dehumidifier and air cleaner which is a plus.

The bathroom ceiling is quite short, for my friend who is 1.91m it‘s already quite narrow. I don‘t have issues though. The location is close to the Tenmangu shrine however it takes a bit to go to Umeda or Dotonbori and especially the subways only run until 00 am, you might need to take uber or taxis back to the hotel.

Though the hotel location is a bit of a walk from the nearest train station, the hotel is very nice. There are near convenient stores. The room is equipped with air purifier and a lot of amenities such as bacterial spray for the room and/or to your clothes which smells good. Bathroom is also nice; specially the heated toilet seats. Perfect when you're travelling over winter season. ---There are free hotel slippers, hair dryers, free water and coffee/tea sachets. The room is also always cleaned up as well. Another thing I like is there's a nightwear/pajama since I always want to pack light. Hotel staff are also nice to talk to.

Very clean room and the employees were friendly and helpful! It is situated in a central-ish area in Osaka.

The room has too many accessories. In this day and age, a physical clock that occupies over 20% of the desk space feels unnecessary. Additionally, there was a large lamp that took up significant floor space. I believe that removing some of these accessories to create more space for travelers’ luggage would be a big improvement and greatly appreciated!

Spacious room by Japanese standards and with access to both sides of the bed. Comfortable bed and pillows. Great access to public transport. Friendly staff.

Breakfast buffet was chaotic with no clear direction for accessing the buffet and difficulty finding space at a table. I think several coach tours were all trying to breakfast at the same time and there weren’t enough staff available to make the process run smoothly.

This hotel is new and very clean. The staff could not have been more helpful. The breakfast was reasonanly priced and the best we have had in Japan with lots more Western breakfast options than many other international hotels. The neighbourhood was a little run down compared to the city centre but we still we felt very safe. There was a train station nearby.

Very good location in a quiet area. Not a lot of people and bathroom has nice shampoos. We did`t have breakfast included, but there was a nice french boulangerie on the corner. We landed during the typhoon season and receptionist was very kind with advicing means of transport and showing us ways to deal with it. Was lovely from their side.

Small bathroom. No garbage at the reception

The staff was very nice and helpful. Location is nice, 10 minutes walking to Minnami-morimachi train station and 30mins walking to Osaka Castle. It’s a peaceful neighbourhood with nice&cozy cafes and restraurants, also close to the colorful center of Osaka.

Room was very small. There isn’t a wardrobe, or even a tiny cupboard in the room, no hanger. You can barely open your luggages. If you travel alone or just have backpacks, then It’s okay.