Amazing staff. Very kind, very professional, so special. Two of us were celebrating our wedding anniversary and your people went far, far beyond our dreams and expectations. They made us fell like we celebrated this occasion with family and friends, thanks for that. We will remember this forever. Flowers, gift, everything! Unfortunetly, we don't remember all staff names, but our dinner at Zenith was memorable thank to Sohaib. And during our last day breakfast we were surprised again by a delicious love pancake and wishes and best spa treament that we ever had. We travel a lot, but this place is on the very top of hospitality.

No issues

The St. Regis Amman truly sets the bar for luxury and hospitality. Having stayed in over 30 hotels across the globe, I can confidently say this has been my best experience yet. What makes this hotel stand out is not just the stunning décor or the luxurious amenities, but the exceptional staff. From the moment we arrived, the team was warm, welcoming, and incredibly attentive, going above and beyond to ensure our stay was perfect. Every interaction with the staff made us feel at home. Their friendliness, professionalism, and willingness to help with anything we needed created a level of comfort that’s rare, even in the most prestigious hotels. Whether it was assisting with dinner reservations, offering personalized recommendations, or simply checking in to ensure we were enjoying our stay, their dedication to service was unparalleled. In a world where luxury hotels often feel impersonal, the St. Regis Amman has mastered the art of blending world-class elegance with a genuine sense of care. It’s the type of place you don’t just visit—you feel like part of the family. I can’t wait to return, and I highly recommend it to anyone seeking the ultimate in hospitality.

Nothing!

Best Hotel I have visited in Amman , I asked the buttler team before my arrival about some services and told them that I'm celebrating my anniversary without asking them for any special arrangements, but they added roses, happy anniversary cake and a letter wishing us a happy anniversary. Truly great staff, hotel and facilities and the most delicious food I have ever tried! Thanks to the whole team, especially the buttler team and the room dining team! I enjoyed my stay very much and would like to repeat it. It's really appreciated!

From the moment I booked my stay until I left the property, the entire staff was extremely welcoming, respectful, helpful, and detail-oriented. Every person I interacted with showed the highest level of professionalism and hospitality. At the Segreta restaurant, Chef Tamara's salmone scottato is a must-try! The establishment itself is conveniently located in downtown Amman. The interior decor is a balanced blend of eastern and western influences that create a high-end, intimate atmosphere. The room was very clean, comfortable and sound-proof. I also had the pleasure of attending a wedding celebration at the enchanting Astor ballroom. The event was beautifully organized and catered in-house with a generous and varied buffet selection.

I had an overall great experience. I didn't even mind that the weather was heavily rainy and foggy (end of January), it gave me an excuse to stay in and enjoy the property all the more!

everything most is the staff

i came with my friend at same date for work purposes. but she was with her husband and for me i was with my father. however, the treatment was different between us. at first day they send her a fresh baqlawa and last day they send her pancakes with we will miss you message but from my side I didn’t received anything.

Everything was nice. The staff are exceptionally very good. I would like to thank Mosab, Anas and Ahmed at the Breakfast. I would like to thank Omar and Mohamed by the pool

The number of stretchers and tables by the pool was limited, the weather was very nice, so everyone went to the pool. I guess the number should be re viewed by the hotel management.

Everything. Very professional stuff (special thanks to Mr Moustafa reception). You feel welcomed once you arrive till you leave and everything up to standard. The restaurant and breakfast all were perfect

The spa atmosphere was perfect, yet, the masseuse needs to enhance the massage service as it was not as professional as St Regis standard. Other than that nothing, everything was perfect

The staff were fantastic. They took care of our every need and ensured that our holiday got off to a brilliant start. Staff were friendly, helpful and efficient. The room was opulent and well-maintained. The attention to detail at every point from the treats left in the room, the nibbles with drinks and the personalised cups at breakfast made the stay special.

There was nothing we did not like.

1-Location . 2- Many thanks to Mr. Abdulrahman Aliswed for his attempt to solve some of the comments that were annoying to us.

Cleanliness needs more attention as there are some comments that have been reported to the workers. The furniture and corridors need to be renewed. The hotel also needs more maintenance .More training for the cleaning workers to perform their jobs properly.

Breakfast was excellent, butler service was excellent, we stayed 3 nights and there were no baklava or fruits in our room, we checked out and returned after 1 night from wadi rum, stayed 1 more night and that room had 3 peaches and a wooden box with baklava. Loved the vip service on arrival, opening of our car doors, shopping bags brought up to our room

Stayed 3 nites in room 1608 and the shower and toilet glass doors were extremely stiff to open or close. Spoke to the butler service about it, but it was never rectified