It was the closest hotel to the airport.

I was new to this particular hotel. It was very important to be able to easily access the airport. I wrote to the property contact through booking application asking how to get to the hotel from airport terminal, no one responded to me. I am not sure who dropped the ball, booking.com or Hilton. It would be a lot easier if someone could drop a message with instructions to take the easiest route, that is go through the tube connecting to the departure terminal. On top of that, the booking.com also instructed us to take a taxi costing $65 to travel 1000 meters, which is outrageous. It’s a totally misleading advice. Why cannot booking or Hilton to put customer first instead of earning fees? I always liked booking.com but I have to say I am totally disappointed on this.

The signage could be better to walk to the hotel from the airport. Signs are there and then when you enter the train station they end. We asked and were misdirected. We walked out of our way. Please put landmarks and careful instructions on your website. It would make weary travelers grateful.

The location of the hotel is exceptional for access to the airport, especially if you have an early flight like we did. Just a 10 minute walk through a covered walkway and you’re in the terminal. The walkway runs through the airport car parks, so was also perfect for accessing the hotel after we dropped out rental car back. It is on the pricier side, but you are paying for the location and convenience. The room and hotel facilities were exceptional and we were very pleasantly surprised - extremely comfortable queen size bed and a very swanky modern room. It’s a shame you can’t pre-book a table for dinner, the restaurant was packed full with nearly an hours wait for a table. So we went back to our room and ordered room service as a treat on our last night in Italy, which actually turned out great and the food was delicious.

Not being able to pre book a table for dinner meant we couldn’t eat in the restaurant.

You can’t beat the location. Easy to walk to T1, T3 (there is no T2) and Leonardo express, Up an elevator to central parking Floor1 onto assisted walkways direct to the terminals. Typical Hilton room. Good shower and comfortable king size bed. Breakfast buffet included was worth it, freshly squeezed orange juice a plus. Better to stay with Italian type breakfast, IMO. It was nice to wake up, ‘fare colazione’, and walk to our gate. It much more relaxing since we were staying in Cagliar Sardinia. The price $480/night. Spent the night eating in Rome and throwing a coin in the Trevi.

The price.

The Hilton Rome Airport is a convenient stopover for travelers who need to stay at the airport. It is very well connected to the parking areas, the car rental zone, and both the international and domestic terminals, with the option of a free shuttle or a convenient covered pedestrian walkway. The restaurant also allows departing guests to enjoy Roman cuisine of acceptable quality, considering the overall airport setting.

Given its function as an airport hotel, it offers overall reasonable standards compared with others in the same category. The price, of course, reflects the surcharge typically applied by airport hotels everywhere.

I was connecting in Rome to fly back to the U.S. The connecting walkable tunnel to/from the airport is a major feature for me. No shuttle, no cab - just walk to your terminal when ready. The hotel was spectacular. The staff was more than welcoming. As a Hilton Honors member they upgraded me to a newly renovated room which was top of the line in size, design and comfort. There was a Hilton Honors "conference" room where there was a chef that provided all different kinds of food and drinks at no cost. The next morning I had breakfast (included in my reservation) in the restaurant. The amount and different kinds of food were endless. The wait staff was more than accommodating. Clearly a top international hotel, with all the amenities (gym, pool, etc.) without losing the great flavor of Rome.

Can't think of a thing.

Breakfast was excellent. The location was extremely convenient because we were able to walk from the airport to the hotel on arrival and back to the airport for departure

The information given online should state the location of the two Hiltons,at Rome airport, more clearly. From what I read online the impression is sometimes given that both hotels are linked by a shuttle service. This caused some guests, ourselves included, to opt for the shuttle, and consequently arriving at the wrong Hilton. We were then redirected by shuttle back to the airport and shown the walkway to the correct hotel. There is also a need to improve the signage at Fiumicino airport regarding the location of the walkway as there is a distinct lack of information at the airport from airport staff.

Staff was extremely friendly and helpful. Rooms were very clean. The front desk was extremely efficient and helpful in switching our room to a handicapped accessible room, which they kindly recommended, and it was perfect! Greatly appreciated. Room was very quiet. The restaurant food is of very high quality and delicious. The bar makes a very good Negroni!

Not a fan of memory foam beds, but that is a personal preference. Can't complain because of all the other pluses noted. Also, the privacy drapes did not close, leaving only the shear drapes to block out for privacy.

We arrived at 7:00am after a 24 hour flight from Australia. Lorenzo very kindly organized us a room immediately, even though check-in doesn’t normally commence until 2:0pm. (Being a Hilton Honors member may have helped). The room was fitted out for a ‘disabled’ person but that was okay for us. The bed was superb. We had both dinner and breakfast at the restaurant and both were excellent. The hotel location is very convenient to the airport and train station, about 400m via a covered walkway.

The hotel is quite expensive but incredibly convenient, perfect for a short stopover in Rome.

The food selections and staff in the restaurant were exceptional, much better than expected for an "airport hotel". It was very easy to walk to from the airport, fully cooled / heated hallway area until you get to the hotel, then the walk area is outside for 100 feet or so, but covered.

While the restaurant personnel were great, the reception personnel could improve their customer care and customer service levels...they broadly seemed like they didn't really care too much, just doing a job. The furniture in the room is "tired", time for a refresh.