The front desk staff are awesome. They helped me with all my requests, such as a corkscrew to open my wine. Location is awesome, close to everything. They were so patients with my broken french and didn't try to make me speak english insted. Loved it.

The Breakfast is good, but limited. It doesn't worth the price, You can find better options if you go outside. They did not provide a tray to put our boots on. Considering that pavements were full of snow, the room entrance got a little disgusting and the access to bathroom is through the entrance. The shower space was not well clean. We had to buy some stuff to clean it up before using. The room itself didn't smell but someone in the same floor was smoking and the whole floor hallway was invaded by the smoke smell. That was annoying.

Friendly and helpful staff, very clean comfortable room with comfortable bed and spacious bathroom, loved that the hotel provides two bottles of water and two energy bars, and the lobby has a microwave and free coffee machine. Internet worked well. And the price was very affordable given the very convenient location.

The heat in my room didn't work very well. It was accidentally turned off when I checked into the room but interestingly the room didn't get very cold even though it was negative 10 degrees outside. Maybe the building insulation was very good. The staff immediately sent someone to turn the heat back on for me.

The room comfort and bathroom were lovely. The chair and ottoman were comfortable, and I used them a lot. I always require a desk for working and this one was a nice size. The staff were amazing. The entry way had a nice fireplace and sitting area with coffee, tea and water self-service The location was close to the metro, the pedestrian areas, restaurants and my seminar venue.

There was confusion about my booking. They had my reservation, but there were extra fees I did not know about. It was worked out it seems. My Credit card seems correct after the changes. My room was not always cleaned. One day I came back to my bed unmade, floor not swept. I had to ask for more toilet paper and facial tissue. The box for the tissue only had two tissues in it when I arrived.

The room was clean and the bed was comfortable to sleep in. A/C was flawless. There was a safe, iron with board and complementary drinks in the room. The furniture was new and the room was overall well kept. The view from the room was spectacular. We also got a free upgrade to a king room (original booking was for a queen room) The front desk staff was professional. The lobby provided a good spot to wait and wind down with the complimentary refreshments. The hotel is within walking distance to many must-see places and restaurants in town. Overall I can recommend this hotel and I would stay here again if I visit Montréal again.

This facility was conveniently located in the central part of Montreal. About a 15min walk to the information center where you can catch a tour bus. Also, close to the metro which you can utilize to get around the city. The room was clean and beds were comfortable. Breakfast is not offered but they do have complimentary coffee and tea all day. I would recommend taking advantage of their parking ($33/day) as you can have access when you need. The front desk staff is friendly and very helpful during the stay. Restaurants, and stores are located all around.

While it was very nice to be in close proximity to everything it also was a bit of an issue. A couple buildings down is a small concert venue and the Violent Femmes happen to be playing the week of our stay-the venue itself was not an issue but it did cause more congestion and noise. Being that we were staying in the city you can hear people yelling and talking loudly outside all night long not really giving a care of what facilities are around.

Such a relief to find such a nice place after moving there from another hotel that was awful. Staff were super friendly, rooms were spacious, clean and warm. Loved the proper coffee machine in the lobby. Bed was comfortable and pillows were the best of our trip. Had everything we needed and the price was so much better value for money than the competition. Thanks for a great stay.

Big drawback was the lack of free weights in the gym. We were there a whole week so the limited facilities were definitely noticed. Bit of street noise, but it’s a vibrant area so probably nothing out of the ordinary.

Location. Free Coffee in lobby.

Hard to properly close the curtains to get privacy; curtains were not large enough. Very annoying to see the guy laying in his bed for hours half naked on the other side of the window!!!. It's not soundproof as advertised. We could hear other loud people in another room

While checking in Alyssa at the front desk was amazing, she upgraded us to a full king room as we didn’t need the 2 beds (couple). she explained what was around near the hotel & we got 2 chewy bars & 2 waters complimentary. The area was amazing, Convenience store steps away, Vietnamese restaurant nearby and multiple bars and restaurants within a block or two. Room was clean, the free Coffee/Hot Chocolate in the lobby was delicious. Giovanni’s next door was outstanding, real legit Italian food. The gym was not big and didn’t have dumbells which would be the only thing I’d recommend they change, amazing stay and location.

Nothing.

The room was fine for our needs. The Staff was exceptional. Loved the service, kind help with getting around, and friendly vibe. Coffee and water in lobby very nice. We were close by walking or Metro to all of the things we planned to do for this weekend, first trip to Montreal. The people were what made it very special indeed.

Our room was a little dark with all the lights on, due to its location not facing a window- but not a big deal. They had shared with us upon check in about that - it was okay for us. The fridge didn't work, but we didn't really need it - made a note to the staff for future guests, again not a big deal for us this trip. The air control was a little hard to figure out, but the porter came up immediately to help us, and they were so kind and accommodating - took care of helping us right away!

Excellent customer service. Larissa has been amazing at providing me with late check out and with giving me directions for tings to see around. The hotel is centrally located close to all amenities. Eaton Mall and Desjardin gallery are a few min walk away, along with the Old Montreal area, Chinatown and the main St Catherine boulevard known for it's shopping, entertainement, and culture. UQam and Berry Metro station are a few block away. The room is comfortable, it has window that opens for fresh air, which is plus. The amenities are ok. The bed was comfortable, plenty of pillows. The room is well equipped with fridge, hair dryer, large desk, sopha and king bed. Plenty of light. Wifi working perfect. Excellent check in and check out. Smooth and efficient. Took only 2 minutes for either. Hotel has complimentary coffee and chocolate. I received a greeting pacakage at reception (2 bottles of water and 2 energy bar). I enjoyed my stay. And I appreciate the professionalism and kindness of the personnel.

The room felt a bit cold on my arrival so had to call technician to adjust temperature and to ahow me how that works. Minor detail, the room didn't have a sign or 'Do not disturb'. They should add that to the room for travelera needing to sleep in the morning.