Unfortunately, I had scammers get into my bank account the night before so I did not have access to any money that night. I was also very late checking in and they had no problem with that. They were kind enough to wait till the next day to accept payment for the room. The front desk staff were so kind to us during our stay. They let my daughter have a friend sleep over and swim in their pool one of the nights we stayed there. Great staff and thank you so much!

The only downside was that we didn't have a microwave or mini fridge in the room. There was a microwave on the first floor though. It would be great if they could have this available in all the rooms in the future!

The facilities and room was spotlessly clean, the furnishing seemed new and the bed was very comfortable. The large and FREE parking was a nice bonus. I would rank this Comfort Inn along with the top hotel chains (e.g, Marriott) one finds along Niagara Falls. The attached IHOP was a great convenience and was equally clean with good breakfast food. BTW - The small take out stand out front served up served up delicious chicken shawarma for a quick evening bite.

Our one brief night stay was not sufficient to detect any negative issues at all.

The staff are welcoming, professional and attentive. The pool was a plus (although we didn't have the chance to use it), IHOP in the lobby was another plus, distance to the falls was what we preferred (7min), but close enough. Cleaning Ladies did a great job with our room. Great location on a budget.

The only downsides were, the carpet in our room had a smell of mildew. It didnt smell up the room, but you'd notice it if you got low enough to the ground. Also, the tub seemed to be a little clogged (no biggie) and the hot tub in the pool area was not operational.

The rooms were very adequately-sized and comfortable. The bed was very soft and not lumpy. The bathroom was very clean and well-stocked with linens and toiletries. The lobby and hallways were very nicely cleaned and maintained. I made heavy use of the fitness facilities, which were more than adequate for my needs. The staff were friendly and helpful, particularly Joanne and Tiffany.

There was no breakfast included, but a coupon for the on-site IHOP is given upon check-in. Unfortunately, they didn't open at 8:00AM, as their sign indicated. In fact, it was still dark at 8:10AM, when we gave up and went somewhere else. The price for the facilities is excellent, but unfortunately that level of value attracts some less-than-desirable people, who roam the halls drunk after midnight, making quite a bit of noise. The staff are very responsive to this, though.

The location of this Comfort Inn is excellent. It is close to family, stores, restaurants and attractions. The hotel was very clean and the staff was friendly and helpful. We noticed that there were some upgrades since our last stay (ie, new carpets, new bathtub). The lobby was decorated for Christmas which was very cozy and inviting. And finally, the rate was extremely reasonable. We'll definitely stay there again.

For the price they charge, this is an excellent place. The bathroom are very clean. For a person who tries to stay at a 5 star always, this was really good for the price point

Rooms need to have slightly brighter lighting. The clock on the Microwave is an hour late (because it has not been corrected for daylight savings time) (this made me wake up an hour late - not that it was a big problem but the moment I woke up at my usual time, my eyes first saw the clock on the Microwave which is at a straight angle and I slept off thinking I'm an hour early :)

No breakfast included at this location. IHOP restaurant attached but very expensive!! Comfortable bed and accommodations

Our room had a fridge but our friends did not. Would have liked a microwave in the room.

The pool was great! The IHOP was also great!

The beds just weren’t for us! Also when in other bed you couldnt move the TV to angle it because it was screwed to the table. So we had to move the whole table out away from the bulky fridge/microwave unit going on.

Having iHop attached was a big bonus! Parking was great and it was a short walk/cab to the tourist areas but away from the hustle and bustle.

The room was a little hot even with the AC on but that was a minor inconvenience because we were barely in the room!

Our room was clean...Staff was friendly.

Parking was a pain. There was 3 work trucks. One truck had a trailer and took up 8 parking spots. The other 2 trucks took up 3-4 spots each. So coming in late at night was next to impossible to get a parking spot.