It was very clean and convenient to the bus line

The pool facilities were fantastic but did get a little noisy making it hard to rest if you wanted to go to sleep before the pool closed for the night.

The breakfast at McGilligans was fantastic!! The pool area and arcade were wonderful. The front desk and housekeeping staff are kind and helpful. We loved the poolside rooms. Water pressure was great and plenty of hot water. The rooms were very clean. Great hotel if you have children. The pool and play area is excellent.

Rooms were pretty dark with a dark brown wall and dark brown curtains. Our feet were dirty after walking in the corridors around the pool. The vending machine couldn’t be used the whole 3 days because a Pepsi was stuck. The restaurant closed early on a night we planned to eat there. The location is not great if your focus is the falls and the activities on Clifton hill. You will have to drive or pay $17 per person each day for WEGO bus. During the day the neighborhood seemed safe. But I would not walk after dark.

Staff were kind and courteous. They went out of their way to ensure that we (including our infant) were comfortable and accommodated. The rooms themselves were clean and bathrooms were spotless. There's a few restaurants, pharmacy and grocery store right by the hotel. Super convenient for last minute pick ups. Cheaper than hotels at the falls, and if you have a car, you can get to the falls/Niagara on the lake/vineyards with ease.

Breakfast options is limited to three, and what the restaurant offers only. That said, it was a good breakfast. Location is about 40 minutes walk from the actual falls. You'd definitely need a car or bus pass if staying here. The surrounding area is a little sketch, but I guess that is out of their hands.

$120 room! Check in was easy! Front desk staff were very friendly and helpful Hotel was clean as well as our room. Having the restaurant in the hotel was awesome! We went for lunch at check in then again at dinner. The next day we went for breakfast! Food and service was awesome! They have a fab menu! We were there celebrating our daughter’s 4th birthday! She had an awesome time at the hotel and the pool/sauna. They were kept clean and sanitized. Only thing we wished is that the poolside bar was open. We figured it was closed because it was the beginning of Feb. We will be back! Great piece and value!

Poolside bar was closed and no room service(for food)

The beds were lovely. I noticed no microwave in our sons room in the courtyard and it was a bit cramped. They found it abit noisy on the Saturday night for sleeping. We were in the tower and it was lovely. Restaurant was good. Would have preferred free parking with our stay. Overall front desk staff was excellent as well as any staff we dealt with on our stay.

The children's play set could be checked and cleaned inside as my grandson came out of there with brown streaks on his light colored pants.

Our room was clean and comfortable. The staff was helpful and friendly. We loved Doc Mcgillian's Irish Pub...great food and atmosphere. Best of all, my husband enjoyed the golf simulator. We highly recommend purchasing the WeGo pass. It isn't that expensive and we never took our car out of the parking lot our entire visit to the falls. Traffic can be congested at best! The only con I can add to this review is that we were unaware we had to pay to park in the hotel parking lot, even though we never moved our car. It was a great trip to Canada and we would stay again.

Paying for parking.

My kiddos loved the facility’s!

How loud it was at night! Not party poopers but we had early sleepers and Friday night live singer was insanely loud from our room in the courtyard! I enjoyed her music though lol just was so loud even with a sound machine! Let’s say no warning of live music and courtroom. A little heads up for 200 plus a night would have been nice

The breakfast was quite good, although some of the bacon was burnt. The pool and spa amenities are very nice. The golf simulator is fun and reasonably priced. We also enjoyed air hockey in the arcade.

Other guests were very noisy and disruptive of our sleep. There were youth travel hockey teams staying in the hotel and they were loud, screaming during waking hours in the pool area and what I presume were their parents were disruptive and obviously intoxicated, making lots of noises on the way to their rooms around 2am.

The staff was friendly and helpful. Considering there was a hockey tournament going on it was quiet by bedtime.

I didn't like the nesspresso coffee machine. I just want a coffee in the morning. Not a fancy drink. Also,and I know this is our fault for not double checking the room before we left but we left a half bottle of vodka and when we called we were told they found an empty bottle. Our fault for leaving it but still annoying.

I told front desk about a incident in the hotel at night we were working up out of our sleep at am in the morning with loud screaming and obnoxious noises swearing banging walls from drunk people in the hallways it was very disturbing and we told them to be quiet and they told us to shut up they didn't go away they were still making noise my kids were scared I was told the security was involved eventually they stopped prob cause they were approach by security this was a very unpleasant stay we have been coming here for years we left early without having breakfast cause we were upset and just wanted to go home this was a terrible time when you pay for leisure and to relax you should be able to enjoy it we didn't because of this