It was close to the OLG stage for concerts. In better weather, we could have walked. I loved that the window opened, it's always great when a hotel has windows that can be cracked for air. The blackout curtains fit perfectly and the room was nice and dark. The heat was adjustable, and the heater itself was quiet. Everything was very clean. Staff were very friendly.

The stay was very noisy. Despite only being maybe 2 or 3 other cars in the parking lot the night of our stay, the noise was insane. The room beside us had the TV blaring all night, with the people caughing and hacking. Around 4 am the people next door were fighting and yelling. The room under us had 2 yappy dogs that barked randomly through the night and woke us up a few times. It's clean and otherwise a nice place to stay. But ask to be in a room away from other guests if the hotel is empty. There is NO ELEVATOR. I didn't mind walking 3 flights of stairs with all of our stuff, but if you're not as physically able, make sure to request a ground floor.

The staff are very accommodating and polite, location is very accessible by public transport, bus stop right in front of the inn, room is way much bigger than the regular inn, bed are comfortable and linens are clean, washroom is very clean

I had no complain at all

Close to the Falls (about 20-30mins walking distance) Close to many restaurants, not too far from the GO Station to Toronto Super helpful/friendly staff. Overall we would come back and book this place again if we come to Canada/Niagara Falls in the future.

The bathtub was slick, almost slipped/fell when stepping in. Water was spontaneously getting cold, not sure the reason. Bed was a bit more firm than I am used to but works. Still had a comfortable rest Sunlight came directly into our room and you didn't need a wake up call haha!

It was a great value for the price. We travelled 2500 miles away from home, visiting beautiful places along the way, so needless to say we needed to stay on budget. Staying in Mamma's Inn proved that you can be comfortable, and thoroughly enjoy your vacation without breaking the bank. There are plenty of accommodations by the falls, depending ofcourse on what you can afford or willing to splurge on. There are quite a few that have the view of the falls, but its either going to cost a lot more, or that customer service was an issue and also,,, having to pay extra parking. But what was important to us was having a safe place to sleep and relax at night, since we were out exploring in daylight. We did not mind having to walk - it was part of the adventure for us (so I guess this is all about perspective). Niagara was beautiful and I thank Mamma's Inn for offering a clean and spacious room during our stay while keeping us right on budget. The staff was very nice and they were helpful as well. Mind you, I had 3 boys, but we were not charged extra for anything because we did our part to make sure to leave it as clean as possible. The cleaning staff is not there to clean after slobs, and that's what I taught my children. They were forthcoming with extra charge that you can incur if certain things happen because of negligence of the customer they have it posted in the room - so we made sure to respect that. So to those who are seeking a good, clean, and safe place to stay while enjoying your time in Canada, this is one of the great options out there.

I think its not a negative, but more of a suggestion - to have some disposable utensils available for customers. We were wanting to eat some cup of noodles but we forgot to bring a fork/spoon. They did not have any, but its not really their responsibility either, so that was not on them.

Responsive staff and accommodation, spacious room, AC well functioning as expected, bright lighting in the bathroom, clean mirrow and towels

No fan in the bathroom, noise disturbance from the fridge, the pillow was high for me

Very clean, quiet and location was perfect. The room was a perfect size and the shower and bathroom were great. The bed was very comfortable, I slept so well both nights I was there. I appreciated the fact that there was no carpet so felt very clean and hygienic. Compared to other hotels nearby I found the price very good value and very happy that they didn’t charge extra for parking. Next time I’m back in Niagara I will stay here again for sure. Ps the lady and gentleman at the reception were so nice and friendly. Keep up the great work guys!

The room didn’t have a hair dryer but the nice lady at reception lent me one so it really wasn’t an issue. Just something to check before you shower lol

Friendly staff, bright and clean room.

An additional $200 was charged to my credit card as a deposit and returned 4 days later minus $40. When I checked out, the maid didn't check my room and make sure everything was ok. And this led to an unexpected situation. An additional $40 was charged to my account for dry cleaning one bed. Because it was dirty and I didn't know about it. My roommate didn't tell me that he left the dirty bed. So I had to deal with it some time later.

The staff was very friendly. The room was clean and comfortable. The location was good. The small fridge in the room stayed cold. The price was perfect. The AC keeps the room cool.

I wish there would have been a small dresser or a couple of drawers in the nightstand. Be careful getting in and out of the tub. It's very slippery. *I've read they are not allowed to put tub mats in the bathtub, so it's no fault of theirs*

The service from the staff was amazing, Yaneth was a very very kind person and she helped us a lot with all the questions, we loved her service, also it was very easy walk to the falls, if I had the opportunity I would choose this place again. I loved that this is the only pet friendly place in Niagara falls, we came with our cat and all the staff was wonderful 😊

The room was spacious. The TV was large and had Netflix access etc. There was also a fridge (no freezer though) and the air conditioner, though looking a bit strange, still functioned okay.

There was no "regular" chair in the room, which made working at the table (reading/writing etc.) quite uncomfortable. Also, I didn't like that the shower head had no hose, so showering was not too pleasant with water coming only from one point at the top (but perhaps this is just a "North-American style" to shower - I really don't know)