Breakfast was good

Not enough parking. We had to park in the lot of the restaurant next door.

I am a repeat customer for this location. The staffing always courteous and helpful. The breakfast is always exceptional. The overall experience is always pleasant. Quick accommodating check in and check outs. Just a great place to stay. I certainly will be back as always.

I would like closet and drawer space. They have space to put your items that is in the open. Not enough for more than one in the room. I always travel with more than one person.

Loved the cleanliness, the staff were friendly and accommodating for our late check-in. Very nice snacks were available and the breakfast had a lot of options. If you're doing immigration processes from out of town, I would recommend staying here the night before. Bathroom soaps were sustainable and trash was separated for recycling. The coffee tasted good. The room was quiet. There was also a cute greeting in the room as a neat touch!

The soap and shampoo was a little harsh, more than typical hotel soaps. There was a random plastic bead in one of our coffees that appeared to be in the coffee/creamer.

Great staff and facility. Breakfast was great. Location is surprisingly quiet and secure.

It would be nice if the A/C could be turned off at night. Had to listen to it all night even after turning it off at the thermostat. There is no fresh air circulation in the room only ultra dry stale air making it difficult to breath.

The location was centric just what we needed for our short stay. The room was modern, clean and comfty. We were greated by a plasma tv with our name. The bathroom amenities were wonderful and the beds quite comfty.

The breakfast even thought there was a variety to chose from it was sadly served cold, also part of the equipment was out of service. The breakfast area seem sticky and the booth chairs for toddlers weren't clean.

Everything!! Clean, bath products were awesome, bed was so comfortable. The man that checked us in was so incredibly kind. After a very long ride from Staunton to Va Beach for a concert (a very very hot outdoor concert) he greeted us perfectly. Check in was fast and he was so welcoming! The young lady that checked us out was also very friendly.

Leaving

Good

My husband and I did not like the feel, it look and felt like a daycare and dorm style rooms. When we travel, I do not want to feel like I am in a dorm room. Tru style is not for us. If it was the only available hotel we would stay again. The staff was friendly and it was clean.

The beds were comfortable and the shower was excellent. It's a strange thing to say, but the shower gel, shampoo and condition -- provided via squeeze tubes mounted on the wall -- were outstanding.

The breakfast was so-so; OK, but not memorable. The porridge (oatmeal) was dire. An apple in the fruit bowl had a big rotten spot on it.

Everything, a brand new hotel with nice room. Pretty decoration and furniture. Comfy mattress. Really pleasant shower, fluffy towels.The staff was very pleasant and helpful. A beautiful painting in the lobby. A kind gesture when we check out, 2 bottles of water and some pop-corn was given to us.

No microwave in the room. It was not convenient. The breakfast was not enough options

Very nice, clean, nice staff, good breakfasts

When we arrived they said the room wasn't ready. Well we couldn't get in our room till 4:15 PM. We were not pleased with that as we had plans for dinner at 5 and barely made it in time.