Best is the attitude of the staff. Starting from Frond desk team to house keeping - each and every one as so humble and sincere. Although the unit is not a great one, at the end of the day, if you get satisfaction, that is it. In that respect, this one is an amazing one. If I get an opportunity, I will go and stay once again.

Bathroom facilities can be better. For instance, the shower unit can be better. Similarly the sound proof in the rooms were not up to the standard. Late check ins in the middle of the night of early morning caused a lot of noise and it was difficult to get a good sleep. Initially I was offered a room where the aircondition was not proper. This could have been checked in advance without the customer need to complian and ask for a change of room. Aircondition in the replacement room was fantastic although.

The room comes with toiletries including towels, toothbrush, shower cap, ear buds, comb & etc. Other than a TV, they also provide a refrigerator in the room. Coffee, tea & milo provided too. The kettle is broken when we arrive but the staff exchange another one with us. Hair dryer can be borrowed from the front desk as well. All the staff is friendly except one Indian lady at the front desk. But overall it is good. Wifi is good. Good location near to Hin bus depot, we joined some event there during the stay. Also near to pasar Cecil, which has a lot of local food selling there. We had our breakfast at the pasar during the stay!

The hotel provides parking lots but the parking space is quite small and narrow. Luckily the time we stay is not the weekend or holiday season so there is no any issue. Only one room card provided. It is not so convenient for the guests comes with family because we need a room card for room power supply, we also need the card when using the lift. So all the family members have to go in or go out together.

The staff was very friendly and professional. The hotel has really good security, even requiring your card-key to activate the elevator. The room was super-nice, very modern, and really comfortable. Would definitely stay there again should I find myself in Penang George Town area.

Clean and everyday room service without asking. Location near Bus station and many restaurants with less tourists and good prices. Very friendly hotel staff. Bicycle museum in the same building and free of charge.

Overall nothing big to complain about. Additional tourist tax of 10 MYR needs to be paid on top. WiFi speed is sometimes a bit slow. A drinking water dispenser would be fine to save plastic bottles wastes.

everything..from the strategic location(walking distance to Deen Maju nasi kandar), only rm 6 for taking Grab to chowrasta, got a car park also..the staff were very helpful btw..will surely repeat staying here by next timw

the room is not really soundproof..i can hear whatever other room guests are talking about even though they talk very slow..i can hear the elevator 'ding' sound from my room clearly...it is a bit disturbing for me tho..btw,can u pls add more pillow..at least 2 pillows for 1 pax..thanks

Location is the best feature. It is near to the eateries and local cafes that a true Penangite likes. The room is also spacious and functionally simple.

Walls are thin so you can hear the next room talking. The parking is limited and the space narrow.

It is super clean 😍 The location is perfect and the staff is one of the friendliest that you could have ever met.

Spotty WiFi and the noise from neighbouring rooms might bothering you if guests are loud.

Highly recommended! Clean rooms and friendly staff with exceptional service. The check in & out was smooth. I like the cleanliness of the bed and the amenities as well. The location was perfect. Easy and free parking provided.

None

Nice, spacious, relatively modern rooms. Good hot shower. Clean. Some local restaurants (few mins walk), coffee shops and fabulous ice cream parlour! 20 mins walk into the main town for bars, street food etc.

WiFi wasn’t great!

is clean and have a public balcony and near to everything. A local market with just five minutes walk to get local food and 5 minutes to komtar and hin depot. A mix and match area where you can get the local stuff and the tourist stuff and it have a cool bicycle museum.