It delivers on every level for a mid-range hotel. The rooms are clean and functional. The bed, the pillows and the linen are all fresh and new. The a-c is great. Even the shower has plenty of room and with a little more pressure would be amazing. The location is on the fringe of central and very walkable to may good restaurants, bars and tourist sites. As someone who essentially lives in hotels and has done for 12 years, this place meets all your basic needs except for 1 large glaring issue that will stop me staying in the future.

The one large, terrible, woeful, glaring issue with this hotel is the 10.00am check-out time. Bloody ridiculous in this day and age to expect Guests to be out and about by 10.00am. At minimum it should be 11.00, at best, 12 noon. Catch-up Carnmore, the rest of the world ( except sleepy backwaters like NZ and Australia smaller towns ) Globally it's a 12 noon check-out and so should you. I will be coming in and out of Christchurch a lot over the next 12 months but unfortunately will have to stay elsewhere due to the ludicrous, early check-out time. Nuts people. It's a real shame because otherwise I love the hotel. I stayed a week this time, spent over 4 figures and they still insisted I leave at 10.00.

Location was great as we parked up and walked everywhere. Although parking on-site did cost $50 for the two nights it did provide us with peace of mind. Room was spacious and clean. It had everything we needed for a comfortable stay. The shower was excellent, the water pressure and temperature was perfect. We were able to enjoy long hot showers without the water going cold like we've experienced elsewhere. The staff were very friendly from the front desk to housekeeping. We didn't eat at the restaurant but the menu looked good. We'd definitely stay there again.

The pillows were to hard and high for me.

Good location to city and staff were friendly. Staff in restaurant and bar were super cool and friendly! When it’s comes to a busy night manager needs to keep a cool head on and ensure his customers are relaxed and looked after. Xmas dinner seemed hectic and funny enough didn’t get bread for a start. Food was rushed. Xmas dinner need to be more relaxed and fun! Staff need to be more involved as a lot of customers are away from their family and some of them do not know know the customs of Xmas especially Japanese and German. Fun and laughter not stress and chaos! That’s what I learned! You have great service but need to relax and more socialable! I will definitely come again. Sam was and the girls in the restaurant were accommodating and social. They were a laugh and made relax. I think the manager needs to relax too and make the staff feel stressed.

The bar area needs more relaxing chairs as they seem high off the ground. The artwork is outdated and not aspirational.

The environment meets my exception, which looks the same, just like the photos. Clean and tidy. Water in the shower room was strong and stable. This hotel provides the front desk service until 24:00, which is quite convenient for tourists who want to explore more about the city. Furthermore, the staff at the front desk and the restaurant are all quite nice and helpful. Especially thanks to James, the staff at the restaurant is super nice. I had my own food, which was a leftover from dinner last night. He helped put them out in one plate and microwaved it without any hesitation. That prevented a waste and also provided us with a wonderful breakfast. Very enjoy the stay and must recommend friends to stay.

Comfortable and relaxing. Convenient location to the city. Bedroom was modern and well presented.

Thought breakfast was a little too extensive as I only have a small breakfast. Bowl of cereal, two pieces of toast and a couple of tea on first day. A bowl of cereal and a cup of tea for second day. Take pastry for morning tea to make up for what I pay for! Thought the reception staff were at times not accommodating to my needs. Pay for my breakfast or dinner when the registering of catering has not come through the system. Due to my dealing with Booking.com they could not assist me with my enquiry. Was a little disappointed.

On arrival ready for us, didn’t need to show my booking just gave my name.. parking - always plenty outside or along the street. I like that I don’t have to pay for parking, although there are a limited amount available, I am fine with parking directly outside the Hotel. Daughter went down stairs to get some ice for a drink, they gave us an ice bucket full of ice to take to the room. Very accommodating, super friendly and this is the second time I have stayed here in a matter of months. Wall to a first table was only five mins walk to the Crowne Plaza. Easy walk to town and other bars!! love it at the Carnmore.

Nothing, every staff member smiled and greeted you in whatever their role.

The meals were very good, fresh and appalling, Buffet breakfast kept us going all day. Beds were very comfortable room size adequate for our needs and quite. Staff member Mercy was very helpful even when she was very busy. When the power points in our room were found to be not working she immediately suggested moving to another room. We really appreciated her quick response and her caring and friendly manner. We found all the staff friendly and helpful. The hotel was walking distance to the city Great location. Thank you for a great stay.

Nothing!

The area is very quiet, yet only a 15 minute stroll into the CBD. The hotel is small so it was relaxing and quiet at night. The buffet breakfast at Hoi Polloi was a nice way to start the day. It had all the breakfast staples you'd need. The staff are very friendly and accommodating. It has a good menu for lunch and dinner as well.

The onsite parking was a bit expensive and limited. However, there was less parking available on surrounding streets than we first thought. So it was a good secure alternative for a rental car.

The room was clean and comfortable. Good and clean bathroom with a large shower. Breakfast was tasty, and the staff is very nice. The bed was very comfortable and there isn't a lot of noise from the outside, so you can get a nice sleep.

I felt like the breakfast could have more variety of things to eat. I disliked the fact that it only offered filtered coffee when it comes to what is included, so if you wanted an espresso, you had to pay extra. Overall, I think the price should be lower.

The room was comfortable and cosy with adjustable temperature settings. When I arrived at the hotel I had become ill enroute. The staff were caring, kind and considerate. They made sure I didn't feel like a burden even though I had to order room service repeatedly. They helped get medicine and a couple of the staff I'd made friends with even checked on me. The food here is fantastic! Do not go past the creme brulee or the lamb roast! Great selection for breakfast and the first night I stayed I had to leave before breakfast started, the hotel was kind enough to pack me a scrummy breakfast picnic for on the train!! Everyone was quite jealous. And the showers here are to die for, the rain mode helped. Thanks team for a fabulous rest and recuperation.

The vegetable soup has been taken out of the menu and swapped for seafood chowder. The menu hasn't been updated so I got caught out as I don't eat seafood. But they happily refunded that.