Loved the up to date room. Was very comfortable. Staff were super helpful with any questions. Also the addition of spa, pool and gym was lovely. Amazing value. Really love the stay overall.

Didn’t mind anything to much but I guess Wish that there was a map on the website or one given when checking in. Could hear a lot of running around above our room and 1 of the dishes were dusty, over all though it was really clean. Toilet was a wee bit squishy to but honestly we weren’t super fussed by it

beds are comfy and rooms have a semi upgrade about them, some are quiet and some are not

my room had a dining table, the two chairs were unique, 1 was a comfortable dining chair, the other was a garden plastic chair, hardly what i would expect from the distinction brand Breakfast is expensive at $35.00 for the whole thing, however i wanted just a cooked breakfast and had to ask for a reduction which was given but that means the price is misleading. i wanted to purchase a bottle of wine at the bar and add this to my food bill but was told the bar is a separate company and could not do that

The rooms were nice and clean and the beds were quite comfy. Good location, only a short drive into the main shopping village and all it had to offer.

The staff were beyond nice. Particularly the lady who was manning the buffet breakfast during our stay at the receptionist with what I'm trying to recall after this time was black curly hair (I apologise if I've gotten this wrong), those two ladies were very hospitable and had a lovely energy about them. I will however point out that the young lady who was on the evening we checked in, had bit of an attitude, this was only forgiven as the other staff we encountered were so accommodating, possibly something that may need monitoring or further training on. Another note would be to maybe install another washer and dryer for the volume of rooms there are.

The room decor was up to date and nice, the food was good in the restaurant and the location was a great, just a short walk to central town.

The down pipe outside the room was really loud in the rain, the lighting was either really bright or off in the room. Not many staff around though, they were sometimes hard to find but lovely to deal with.

Clean room, good to have a restaurant on site, nice friendly staff. Great location opposite a lovely location and close to town and the supermarket.

The only thing I didn't like about the Distinction was the rooms were not sound proofed. I got very little sleep over the four nights I stayed at the hotel. If you had your TV on and the room next door had their TV on you could hear everything from the other room, it was terrible. You could hear people on the phone talking, people talking at all hours of the night. I complained and the night staff told the people in the room to turn down their TV, at 3:30 am after listening to sport for hours! If there were rooms above you, I could also hear when people got up and walked around..

Location was perfect, the cleaners were amazing and so friendly and polite and the beds were seriously the most comfortable ones I've slept on at a hotel.

The signs stated that the pool was heated and it wasn't. The rooms were not sound proof at all and we could hear our neighbours talking.

- very large room with 2-3 seat couch and coffee table, and spacious ensuite with bath/jacuzzi and separate shower (booked room with riverside view) - location is superb, the town basin just across the road

- I wish the hotel will do away with individual mini containers of shampoo/conditioner/shower gel/ hand soap and go for the pump ones to minimise plastic usage

We liked the location close to town. Any staff we spoke to were very polite, kind and helpful. The room was good but the curtains were not great, and the view out the window was not good, and at least the lawns could have been mowed! Otherwise everything was good.

The curtains were not good. The lawns outside the window could have been mowed. The hotel itself is good but badly in need of a complete renovation. But still worth considering a stay as there are still a lot of good things going on, our room had been renovated, and the location was really, really good.

Great location central to city and eating places. We had booked a double room for 3 people and were pleasantly surprised they put us in a triple room. Beds were lovely and comfy room was spacious with lots of storage and a bath!!

Rooms have been refurbished, the hall way carpet and surroundings could do with a face lift too. Overall great stay and friendly staff

Good size room with a sitting space. Comfortable bed.

We did get some noise from a guest upstairs. There was a level of road noise from traffic in the morning. Limited television channels I.e. no Sky TV service Dated decor