Excellent location, great breakfast buffet with fresh vegetables and fruits, fish and meats—lots of variety. Comfortable bed and pillows. Lovely rose garden. 2 minute walk to train and ferry (electric slow ferry highly recommended ) good staff. Loved the shower, it was like getting a hot massage. Also loved smelling the clean air in Flam and around the fjords. There are very few smokers.

Historic room had no tv. Buffet dinner above our price range—$67 each. Not much shelf space or drawers for clothes. The price of the room was over $400. We would stay there again because of the location— beware it’s Norway and it rains a lot.

Brilliant location, lots of lounges and places to have a coffee, read a book and take in the view of the fjords. Breakfast was lovely extensive options, taking into the limited options in the local area I would recommend anyone staying here to book breakfast. We had dinner here one night, again it was lovely options are limited if you have dietary requirements but again given the limited options in the local area over winter, I would recommend pre-booking your first dinner at the hotel. I think that we had been upgraded, we had a lovely twin room with a glass balcony/view of the fjords, it was beautiful! Nice touch offering complimentary coffee all day in the lobby.

The comfort of the room and facilities of the bathroom. Bathroom facilities were extremely limited, very few toiletries provided and the bare minimum towels provided, not useful when your washing your hair, needing to take makeup off too etc. No phone in the room to ring down to reception either. We had to ask for extra pillows, normally two pillows are offered per guest, not one and the first night stay was extremely uncomfortable.

The room was cozy. I loved the bay window space in the room.

Most Positive Experience – A Perfect Stay! This was by far one of the best hotel stays I’ve ever had. From the moment I arrived, the staff were incredibly helpful, kind, and attentive, making me feel truly welcome. The room was spotless, beautifully designed, and offered a stunning view that took my breath away every morning. The breakfast was exceptional—fresh, delicious, and with plenty of variety to suit every taste. The overall atmosphere of the hotel was warm, relaxing, and perfectly suited for leisure. Every detail was thoughtfully taken care of. Everything was perfect for my stay, and I can’t wait to come back again. This hotel is an absolute must-stay!

NON

We were very glad we chose to stay here overnight. The buffet dinner was an amazing selection of high quality Norwegian foods, many were locally sourced. It was also nice to stay overnight and get to see Flåm without cruise ships dominating the view. Staff were very helpful. We arrived a couple of hours before check in and there was a nice lounge area near reception with water, coffee and options to sit inside or outside as well as a bar offering other drinks and snacks. We were also able to leave our luggage behind reception before check in/after check out, which made walking around much easier.

The water temperature was a little variable in the bathroom, but this is often the case in older hotels in Norway and didn't cause us any great issues

The building itself is very impressive, a nice balance between modern and traditional, beautiful facilities. The common areas are cozy, there's complementary coffee that you can enjoy near a fireplace with a stunning view over the fjord. Most importantly, the breakfast was way beyond our expectations, fantastic rich buffet with plenty of nutritious vegan options. Kept us full and content for hours! We'd love to come back just for the views and the breakfast alone.

This hotel was lovely from the moment you walk in; the lobby looks Xmassy and cosy. The room was warm and comfortable, with plenty of essentials included. Breakfast had plenty of choice and seating. My only complaint would be selfish people in adjoining rooms that think it’s ok to shout out, talk loud or laugh loud late into the night. Totally not the hotels fault, I would bring ear plugs to rectify it. The view from our room was beautiful too; the fjord and the mountains.

Can hear so much from the next rooms, above and below too. Stomping up and down, loud talking. Ruins sleep easily. Thin walls can’t be fixed, so put ear plugs in the room perhaps…

Comfortable beds and good location. Bike hire available right outside the entrance next to the museum (245kr for 2 hours). Buffet dinner was very expensive, over 600kr/person so we ate elsewhere. Breakfast buffet was good. Family room was small considering the price. The hotel in Gudvangen was far better - bigger with kitchen and living room area, and views more spectacular

No fridge in room. Poor hairdryer. Expensive dinner

Very scenic location, and a great train ride to Flam on the famous Flam railway. I strongly recommend renting bicycles and riding them up towards the waterfalls on the service road that parallels the train tracks - that was a highlight.

This hotel was very, very expensive, so while every was quite nice, it was not especially good value for the money. The small town where it is located also gets cruise ships docking nearby, and becomes inundated. Look up the cruise docking schedules, and choose nights for your stay when no ship is scheduled.

It was in a great location with a fancy and clean lobby and food area. The rooms are basic but mine had a great view. No AC, which I don’t think was obviously stated when booking. No extra frills in the room, but hopefully you’re not in your room a lot.

No AC or wash clothes but that seems standard in Norway.