The room is clean, the guesthouse is a few minutes walking from the train station and the harbor. Good dinner, amazing view on the fjord from the dining room and from our room. The woman at the reception was really kind and available to help when I asked her to warm the milk for our baby

The room and the bathroom are really, really really, small. The service during the breakfast was quite absent, I had to ask for napkins that were nowhere in the breakfast room. Breakfast is essential (yogurt, coffee, orange juice, tea, biscuits, chocolate spread, bacon, bread, tomatoes, cucumber, peppers, ham, cheese)

The location is perfect, the hotel is nicely furnished and comfortable. The beds and pillows are comfortable. The staff are friendly. The views from the hotel are amazing. We enjoyed our dinners on both nights, there was plenty to eat. It is a set menu, which they can adjust if you can't eat something on the menu. Free tea and coffee is available in reception. The hotel is an easy walk to the town.

We didn't get the room we selected. It was a room at the back of the hotel. We were expecting a lake view as shown in the photos when selecting the room. 10 out of 10 times receive the room shown in the photos. If not, it's usually an upgrade. We arrived cold and wet and just wanted to get in and get dry and warm, so we didn't mention it. The room size was correct. The single beds are quite narrow, but we didn't fall out! The shower / wet room floods, so don't put the mat on the floor, put it in the bedroom.

The dinner was excellent, really delicious and lots of it. The room was quite small but it was very clean and comfortable and fitted everything. The bathroom was very nice although the water from the shower leaked into the rest of the room when you used it. The reception area was a lovely place to sit and really light and airy, and the communal living room in the basement was a great space to relax. The position of Heimly was perfect within Flam: easy walking distance to the centre but very quiet and peaceful with a beautiful view.

The breakfast didn't have so much choice as other places we stayed. The butter got lots of crumbs in it - maybe individual butter would be better.

This is a pleasant hotel, situated close to the shore, with a front decks that provides lovely views of the fjord and the surrounding mountains. Our modern room was a reasonable size with plain but pleasant decor and very comfortable beds. Good curtains, too. Breakfast and dinner were included in the tariff. Dinner was a budget meal of 3 courses but was tasty and filling. (Drinks can be purchased separately.) We really appreciated the all day tea and coffee that was available in the foyer.

There are, however, a few problems. 1. The price! This is the most expensive hotel we have stayed in during 6 weeks in Norway. Yes, I know, it’s Flam but ….. 2. The ultra modern bathroom is tiny and the drainage in the shower is so poor it was starting to flood the entire bathroom after barely a minute. I gave up on a shower. 3. The hotel needs to let guests know in advance what is on the menu for dinner each night. Sure, there’s no choice, but it’s nice to know in advance.

We had a wonderful stay here and would happily return. The situation was superb, with wonderful views down the fjord, The staff were charming, always courteous and helpful. The meals were excellent. Breakfast was good, with continental choices and also nicely cooked bacon and eggs. We had dinner both evenings. It was a set, three-course meal. All courses were beautifully cooked and presented, with appropriate quantities to eat. We also enjoyed trying locally brewed beers and cider with our supper. One really good feature was free tea and coffee in the sitting area throughout the day. We appreciated being able to sit there after walks with coffee while chatting or reading. The room and en suite facilities were comfortable, clean and well-maintained. We were surprised that our room was tidied for us each day. We had imagined that it might not be.

The scenery was breathtaking, amazing location. Couldn't have wished for a better spot. Close to everything...shops, pub, transport and hiking trails. The food was good...we had a 3 course meal on the evening and were allowed to make sandwiches at breakfast time for our picnic! The beds were unbelievably comfortable and with a view from the porch of the fjord with spectacular waterfalls - you really couldn't ask for much more than that!!

The rooms need upgrading, they reminded me of something you'd get in a youth hostel. Around the shower and toilet could've done with a better clean there were a few 'hairs'!! I felt a little pricey for the room. The location, food and service more than made up for it though.....

location, location, location! Exceptional view from porch. Wonderful beet soup starter at dinner.

Room a bit spartan. Arrived by train in the rain, called for assistance, referred to taxi that when called was unavailable for an hour. Nice young person at the dock pointed us to very short walk to property. That would have been nice from the desk. Walking was less than 10 min, no problem for light packers.

Great location and the room had an amazing view of the fjord. The rooms were warm, cozy and clean. The dinner was amazing! The breakfast was a buffet which was ok.

The mattresses were too soft and your back starts hurting in the morning because of it. The rooms were getting pretty humid during the night up to the point where the windows were completely covered in condensed water and it felt weird to breathe. It would be more practical to have a small table in the corner of the room instead of a chair.

Beautiful location and view of the fjord! The chef made interesting and unique 3 course dinners that were very delicious. All of the staff were friendly, accommodating and helpful! Many were from other countries and were travelers themselves! Interesting to chat with!

Please serve bread with dinner rather than those thins crackers. Alcohol prices were very high.

It’s a bit of a walk from the station but it’s a nice charming place.

They have this system for dinner and you can end up at a 9pm which is very late if you have not been forewarned. It’s part of the booking (I.e. what’s been paid for) so the guest should at least have an option. Dinner was okay but I will not say great. Breakfast is fine.