Very clean, spacious room. Located just off the town square. Staff were very lovely, allowing us to check in early at 12pm with no extra cost and also help with any extras needed. Booked trips for us as well and had us picked up from the apartment. Also can store luggage before and after check in at the reception building 10 minute walk away.

Memory foam mattresses could do with replacing as we sank it to them too much, I actually felt like the bed swallowed me up at one point. Ordered breakfast box and was very disappointed, fruit was old and inedible, also marked from the packaging, sweet surprise was a piece of very dry cake so we only ate the croissants. It's also cheaper to get own transport to and from airport rather than staff booking it for you as uber only cost £9

The apartment was in an excellent location, right in the heart of the Old Town just off of the Main Square. It was very clean and the shower was powerful. The beds were very comfortable and the room was a decent size for two people. It is also handy to have the kitchenette available in each room in case you want to save on eating out. Check in and check out were simple as the apartments use codes instead of keys, which suited us well as we had a late arrival and a very early departure. Overall the apartment was excellent value for money and I would recommend it to anyone visiting Kraków.

Nothing it was excellent.

We were very satisfied with the accommodation! Great location right next to the main square. Although it is located on a very busy street, inside the building it is very quiet. The room was very spacious and clean. Reception works only remotely, but there is no problem to contact them via message on Booking. I always received fast reply.

Not a big problem, but it would be great to add a dishtowel (or paper dishtowel) or some drier for the dishes and cups. We had to use one of the small towels provided. Otherwise everything was perfect.

The apartment in the very center of Kraków's Old Town (a location not for people coming by car). There are a dozen flats for rent in the building, I slept at the very top - you have to walk through the outside terrace to enter the room. Room spacious, comfortable and very clean. There is a fully equipped kitchen in the apartment, but breakfast can be also ordered to the room - it is waiting at the door in the morning around 7 a.m. Overall, it is good value for money.

There is no elevator in the building, so If you stay at. the higher floor and have a big bag it might be unconvienient. It's great that you have an option to order the breakfast, however they were quite mediocre.

Very central so you could walk to all the main sites. The main market square is just 2minutes away. Very quiet because we were in the inner courtyard and on the top floor. Good size room with useful small kitchen. Great shower and very comfortable mattresses. Communication between us and the hotel recepetion was very quick and good.

It would have been good to have some more toileteries like handsoap and body soap and a hand towel for the kitchen. Pillows were very puffy and didn't feel like bed pillows so were a bit uncomfortable.

The apartment was really clean, in good condition, and equipped with pretty much everything you might need. The location is in the heart of the city, which, of course, also means there will be some noise coming from the streets.

The ceiling windows were open when I arrived, and there was no way to close them. Only after my room started flooding during a heavy rainstorm did I get the tool to close the windows from the apartment next to mine. It would be helpful to have one of these tools in each top-level room by default. Additionally, new pillows would bring some extra comfort. I am not usually too picky with pillows, but these were probably the flattest ones I have ever used.

Location was great, central to Krakow. The room was clean. Bathroom and kitchenette met our expectations.. Overall a pleasant stay, for a reasonable price.

The door code handover was chaotic - the host did not send it on agreed upon time and we had to phone them directly only to discover that there is a considerable delay - when we finally got into our room the cleaner was still there and we were only able to leave the bags, but had to change the plans of the day. Also, some neighbor was knocking relentlessly on the adjacent wall with no apparent reason which was confusing.

We liked the location, the comfortable beds, and the spacious bathroom with a hot shower. The apartment was very warm, and the security system gave us peace of mind.

We were on the top floor, in a penthouse where a motion-activated light outside our window flickered on and off all night, likely triggered by birds. The constant changes from light to darkness made it impossible to sleep well. The curtains didn’t block the light, and with only one window that didn’t open, there was no way to air out the room.

I had a wonderful stay at this hotel, perfectly located just next to the main square in the historic Old Town of Krakow. The location couldn't be better for exploring the city's charming streets and landmarks. Despite its central location, the rooms were remarkably quiet throughout the day, providing a peaceful retreat after a day of sightseeing.The cleanliness of the hotel was impeccable, and it was equipped with all the necessary amenities to ensure a comfortable stay.

Ιt's worth noting that the beds are a bit narrow

The location could not have been better! 2 minutes walk from St. Mary Basilica (and Christmas market). The room was clean, and you can call the reception if you want the room to be cleaned/towels to be changed. They are very responsive. We had a problem with heating and AC, and they fixed it right away. They also offer storage if you have a late flight (a 15-minute walk from the apartments)

It is generally not noisy, except for the people in the restaurant below (you can hear them taking the trash cans, and it was very loud till very late on Saturday). This is not the apartment's fault, of course, but just FYI to bring ear plugs if you are a light sleeper. It would have been nice to have slippers there, but that's about it.